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New Steine Hotel

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New Steine Hotel
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604 Reviews from our TripAdvisor Community

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Showing 567: English reviews
Leicestershire, United Kingdom
Reviewed 2 weeks ago

On arrival we checked in but the room wasn’t ready as we were early so went off to explore the town. When we got back we were shown to our room which proved to be a single rather than the double we had booked. Unfortunately there were no double available but to the hotel’s credit they succeeded in finding us...

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Thank Alan R
Guildford, United Kingdom
Reviewed 4 weeks ago via mobile

I found this hotel fine, the room was clean the bed comfortable. The staff very nice. The shower was a problem, I could not turn the temperature down so was to hot to use properly. Breakfast was more than enough for me. The room was small but fine for one night. All in all, for the price a very good...

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Thank Trevor P
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Trevor P, Thank you very much for staying with us recently and we are happy to hear that you found your experience to be of good value for money. We are sorry to hear that you encountered an issue with the temperature of your shower and we sincerely hope that our staff were able to attend to it in...

harrogate
Reviewed 13 December 2016

....in this case average was good enough. The hotel itself is in need of refurbishment and I understand there are plans to do just this. The room was perfectly adequate, nothing more, but the bed was smaller than a standard double - there was also a single bed in the room which, if it were removed would mean that there...

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Helpful?
Thank TommoHarrogate
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear TommoHarrogate, Thank you very much for staying with us recently and for taking the time to provide feedback on your experience. We are happy to hear that on the whole you were satisfied and that you will be visiting again to see the outcome of our exciting renovations. We understand your concerns with the bathroom in your room and...

London, United Kingdom
Reviewed 5 December 2016 via mobile

As we came last year we decided to book again. On arrival no complimentary mulled wine but anyway shown to the room. The room was very small and the door to the bathroom was at the end of the bed.wasnr happy lucky we was able to move rooms the next night. The hotel needs plenty of repairs done. Breakfast lovely...

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Thank debbie g
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Debbie G, Thank you for staying with us again recently and we are sorry to hear that your stay was not as enjoyable this year. In the festive spirit, we will be introducing our complimentary mulled wine from this week onwards, until the end of Christmas and we apologise that this was not yet in effect during your visit....

Northamptonshire, United Kingdom
Reviewed 22 November 2016

Stayed here for 2 nights Room was large and bed comfy however not sure how this hotel has a 4* rating No double glazing so quite noisy but more of a concern was the fact that the room was damp with paint peeling off. Cooked breakfast was served cold on both days. Staff were friendly and helpful but overall wouldn't...

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Helpful?
Thank earley61
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear earley61, Thank you for staying with us last week and we appreciate your fair feedback here. As discussed in our direct correspondence, we will indeed be reviewing our pre-authorisation system in order to make it more customer friendly in the future and we are only sorry that on this occasion it has dampened your experience with us. As mentioned...

Faversham, United Kingdom
Reviewed 21 November 2016

Hotel was good.Rooms were a nice size, bathrooms abit small,lovely sea views.Beds were comfortable. Staff were friendly and helpful.Carrying luggage upstairs,arranging an early breakfast.Storing our luggage,all day,after check out,no extra charge. Breakfast delicious.Would not hesitate in returning.

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Thank swills503903
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear swills503903, Thank you very much for your kind and positive feedback, the team are delighted to hear that we were able to make your stay so enjoyable. We look forward to seeing you again and please don't hesitate to contact us directly for any future bookings, in order to benefit from our returning guest offers. Kind Regards.

Reviewed 30 October 2016

A quick and efficient booking in process. Helpful staff with a genuine desire to be helpful to their customers. Rooms had a lovely sea view, nice en-suite with toiletries available. A nice grassed area in the square with parking available on the streets nearby. A fantastic breakfast is included in the price, offering continental or a cooked English breakfast with...

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Helpful?
Thank Christine C
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Christine C, Thank you very much for your kind feedback and it is a delight to hear that you enjoyed your visit. We hope to see you again soon and please don't hesitate to contact us directly for future bookings. Kind Regards.

Toronto, Ontario, Canada
Reviewed 30 October 2016

I absolutely loved this hotel. We had been traveling and staying in a different hotel almost every night and this was the first hotel where I felt really comfortable. The staff are really nice here and we were able to check in early. The room was very nice and clean and had everything you would need. The bathroom even had...

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Thank Carly R
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Carly R, Thank you very much for your positive feedback and we are delighted that you enjoyed your stay so much. Unfortunately it is true that parking in Brighton can be difficult and there are very few hotels who have the privilege of a car park. We do however provide parking vouchers at £8.00 per 24 hours which allow...

London, United Kingdom
Reviewed 28 October 2016

Got upgraded to 3 beds with sea view. Nice breakfast with lots of choice. Very helpful and friendly staff. Good size bedroom but very small bathroom , not very good sound proof but I can understand for an old building . Clean hotel but not under our bed ( old sock found). We didn't use the restaurant for the evening...

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2Thank Virginie1461
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Virginie1461, Thank you very much for staying with us recently and for your kind feedback. We have informed our housekeeping team of the misgivings found during your visit so that we can ensure that it does not happen again. Nonetheless we are happy that you enjoyed your stay and look forward to seeing you again soon. Kind Regards.

Billericay, United Kingdom
Reviewed 24 October 2016

The New Steine Hotel is in a really good location right in the centre of Brighton. Parking was ok, but on a meter, which needed immediate topping, as Wardens were constantly checking! The Hotel itself was again ok, we were on the top floor - a lovely sized family room. Unfortunately there was no heating in the rooms, and at...

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Helpful?
Thank Suzanne F
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Suzanne F, Thank you for staying with us this month and we are very happy to hear that you enjoyed both our family rooms and our award winning breakfast. We are very sorry that the issue surrounding the temperature in your room was not addressed during your stay and sincerely hope that this did not detract from your overall...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The New Steine Hotel is an elegant and fashionable five-storey Georgian Townhouse in central Brighton. With a modern design of hotel that exudes warmth and style, a cheap boutique hotel right in the heart of Brighton city centre, with a hint of French influence, the New Steine Hotel offers exceptional value and cheap rates comparable to most hotels but retains the same level of service as any more expensive hotel in Brighton. New Steine Hotel's facilities and budget are suited to both business travelers and tourists alike who want a hotel in Brighton at the right price.New Steine Hotel is a boutique hotel right in the cultural centre of Brighton. Within a short walk of the hotel are the Royal Pavilion, the Brighton Museum and of course, Brighton Pier and Beach. We would class ourselves as a boutique hotel. Why boutique? Well, we are a small hotel with a difference, offering a personal service at reasonable prices. Contemporary, with lasting appeal, a statement in design that exudes warmth and style, delicious French food, wines and drinks, impeccable service 24 hours a day and original art all around you - The New Steine Hotel is all these things, and more.From the moment you walk through the door to our boutique hotel you are pampered and welcomed. Upon check-in your assistant walks you to your room and explains all the facilities your room has to offer. Throughout your stay staff are on hand to assist with any query you may have, and on check-out (after a hearty breakfast, of course), we will ensure you an efficient and memorable departure, wishing you a pleasant journey and hoping you return again soon. A personalised concierge service is at the guests' disposal 24 hours a day for all requirements and needs and each of the bedrooms has been designed to incorporate comfort with modern needs. ... more   less 

Additional Information about New Steine Hotel

Address: 10-11 New Steine | Kemp Town, East Sussex, Brighton BN2 1PB, England
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range: £48 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Steine Hotel 4*
Number of rooms: 20
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Questions & Answers

Here's what travellers have asked, with answers from New Steine Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Luxury prices but at best Mid-range”
 of 5 bubbles earley61, 22 Nov 2016 | Read review
“Rooms with sea view”
 of 5 bubbles swills503903, 21 Nov 2016 | Read review
“If you go for a Superior you have a sea view.”
 of 5 bubbles F691DCchristinec, 30 Oct 2016 | Read review
“A lower level room.”
 of 5 bubbles 216suzannef, 24 Oct 2016 | Read review
“Go for an upgrade”
 of 5 bubbles downlandsWorthing, 22 Oct 2016 | Read review
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