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The Mermaid Inn

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#1 of 9 Hotels in Rye
Certificate of Excellence
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1 room 2 adults 0 children
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The Mermaid Inn
The Mermaid Inn
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899 Reviews from our TripAdvisor Community

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Showing 879: English reviews
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Meopham, United Kingdom
Reviewed yesterday NEWvia mobile

Rye is a beautiful town and The Mermaid is situated on one of the prettiest streets in the UK. I suspect it is able to rely heavily on international guests who consider it so quaint and indeed many were fellow guests with us.We bought a Groupon voucher for this hotel so perhaps we should not have been surprised to be...

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Helpful?
Thank Peter W
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid Inn was rebuilt in 1420, and is a Grade II Listed building, and has you observe is a beautiful building on a beautiful street. We will share your praise for the food with all concerned, and with Glen your breakfast waiter. We note your comments about the bathroom, and that it was a...

London, United Kingdom
Reviewed 3 days ago NEW

My daughter and I took my Mum here for a birthday treat, from the start of the booking to the time we left the staff could not of been more helpful. The wonderful Jo made sure we had the best rooms for our requirements and took so much time to make sure every detail was right. The service and food...

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Helpful?
Thank K G
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. We will share your wonderful review with all the staff concerned. We strive to meet guest expectations, and it is always rewarding to read an affirmation of the skills and attitude of the staff. We look forward to welcoming you again in the future.

Reviewed 4 days ago NEWvia mobile

Absolutely love this place! Full of character, amazing staff and fantastic food. It is a real treat to be able to stay here and relax - we wouldn't hesitate to recommend it to anyone. We have to say that the staff this time in particular were all amazing and it really feels like everyone is working together and enjoying doing...

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Helpful?
Thank Claire S
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. We will share your fulsome praise with all the staff concerned. It is very rewarding to receive such feedback about the staff and the unique Mermaid Inn. We hope we can welcome you again for a fourth time.

Woodford, United Kingdom
Reviewed 5 days ago NEW

I have been staying at the Mermaid for years but realised i had not reviewed it on Trip Advisor, so here it is. The hotel is a very old oak beamed building, up a cobbled street, that was rebuilt in 1492. It is a beautiful place. The hotel blurb which is wonderfully understated says "The hotel's doors had been open...

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Helpful?
Thank xxxxxxxxxxxxxxxbum
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. We enjoyed reading your review, and felt a real sense of affirmation for all the hard work of all the staff, from Head Chef and his team, the Restaurant and Housekeeping teams, and those who ensure The Mermaid rebuilt in 1420, retains all her historic charms. We hope we can welcome you again in the...

Reviewed 5 days ago NEWvia mobile

Great weekend. We actually got a deal on groupon but it would have been worth it full price. The rooms were authentic and beautiful and the food and service were great. I have a gluten allergy, called in advance and they had prepared gluten free bread, and also toast for the morning. The beef was lovely and dessert was amazing....

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Helpful?
Thank Anna L
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. We will share your fulsome praise with all concerned, especially the Head Chef. We hope we can welcome you again in the future, and we will ensure that you are able to visit the Wine Cellar, which dates from 1156.

Reviewed 1 week ago via mobile

I stayed for one night for b&b on a mini golf break. My room had all the charm and comfort anyone could need. The WiFi was really up to the mark and the Staff very friendly and helpful. To sum up could not be bettered

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Helpful?
Thank bungalowandy
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. We will share your fulsome praise with all the staff. We hope you enjoyed the golf as Rye Golf Club offers one of the finest Links Courses. We hope you might be able to welcome you again in the future.

Cleveland, Ohio
Reviewed 1 week ago via mobile

My husband and I wanted to see a little bit of England outside of London, so we chose Rye and the Mermaid Inn based on the gorgeous pictures we saw of the area. Both Rye and the Mermaid Inn exceeded our expectations! It was such a treat to spend the night in such a beautiful historic inn and wake up...

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Helpful?
1Thank Alexandra G
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid rebuilt in 1420, sits at the heart of the medieval citadel of Rye, and both are a feast for the eye. Over the centuries those images have lured many to the area. We will share your fulsome praise with all the staff. We always strive to meet expectations, and to receive such an...

Reading, United Kingdom
Reviewed 1 week ago via mobile

We had a lovely meal at The Mermaid Inn over the Easter weekend. The interior is cosy and charming with bags of character, and the fact that it's supposedly haunted by smugglers added to the atmosphere! We had 3 courses which were delicious, especially the turbot with gnocchi, and the staff were very attentive. We would definitely return if coming...

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Helpful?
Thank kpixford
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid rebuilt in 1420 is a truly unique place, with so much to discover. We will share your fulsome praise with all concerned, especially the Head Chef and his team. We hopefully look forward to your return in the future.

Reviewed 1 week ago via mobile

The wife and I spent a night here and ate in the restaurant. The location is perfect, apparently it sits on one of the most photographed streets in England. A small car park to the rear, leads to a path that leads to the bar and on into the reception. We had a double room, with a four poster, and...

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Helpful?
1Thank Richard B
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid was rebuilt in 1420, and through loving stewardship has retained all of her historic charms. These are married with an ethos for friendly attentive service, and a restaurant that has been awarded 2 AA Rosettes for Fine Dining. We will share your praise with all the staff. We hope we can welcome you...

Crawley
Reviewed 2 weeks ago

Rye is a charming town and the Mermaid is the ideal place to stay. The hotel is very old with lots of nooks and crannies, steep stairways and low beams yet the rooms were accessible. What really made the difference were the staff; truly warm and welcoming. A special mention for Glynn; top man.

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Helpful?
Thank Kevin H
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid was rebuilt in 1420, and sits at the heart of the medieval citadel of Rye. Thanks to the loving stewardship of the owners since 1993, she has lost none of her historic charms. We will share your fulsome praise with all the staff concerned, who always strive to provide friendly attentive service. We...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant at The Mermaid Inn
Restaurant at The Mermaid Inn
Cuisines: European, British
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
Official Description (provided by the hotel)
Originally, dating from 1156, the Mermaid was rebuilt in 1420, much as it still stands today, as the principal Inn of Rye. The Mermaid now caters for those who appreciate tradition and charm, coupled with the modern facilities required by today's guest. So, from a picturesque cobbled street; step back in time to experience the unique atmosphere of one of England's oldest and loveliest Inns. ... more   less 

Additional Information about The Mermaid Inn

Address: Mermaid Street, Rye TN31 7EY, England
Region: United Kingdom > England > East Sussex > Rye
Price Range: £143 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Mermaid Inn 3*
Number of rooms: 31
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Also Known As:
The Mermaid Hotel Rye
Mermaid Hotel Rye
Mermaid Inn Rye
Mermaid Rye
The Mermaid Inn Rye, East Sussex
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Questions & Answers

Here's what travellers have asked, with answers from The Mermaid Inn staff and other travellers.
6 questions
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Kent, United Kingdom
23 days ago
Wallington, Surrey
KERALA
over a year ago
West Thurrock, United Kingdom
over a year ago

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Questions? Get answers from The Mermaid Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At the back are quieter”
xxxxxxxxxxxxxxxbum, 23 Apr 2017 | Read review
“For a nice view, go for a room at the front overlooking the main street”
KevinH182, 14 Apr 2017 | Read review
“Great views over green hills and countryside from the back of the hotel”
JCKMH, 13 Apr 2017 | Read review
“Avoid room 23”
JeremyKnott, 3 Apr 2017 | Read review
“From what I saw, all rooms have their own charm, and possibly their own ghost :-)”
GailS400, 21 Mar 2017 | Read review
5 of 5