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The Mermaid Inn

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Mermaid Street, Rye TN31 7EY England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (879)
360
Panoramas (18)
Room & Suite (370)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 29/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Mermaid Inn
Updated 29/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 9 hotels in Rye
Location
Cleanliness
Service
Value
Travellers' Choice
Originally, dating from 1156, the Mermaid was rebuilt in 1420, much as it still stands today, as the principal Inn of Rye. The Mermaid now caters for those who appreciate tradition and charm, coupled with the modern facilities required by today's guest. So, from a picturesque cobbled street; step back in time to experience the unique atmosphere of one of England's oldest and loveliest Inns.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Hiking
Taxi service
Baggage storage
Newspaper
Paid public parking nearby
Secured parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Windsurfing
Patio
Tennis court offsite
Board games / puzzles
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour front desk
Shoeshine
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Room features
Room service
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Centrally Located
Languages Spoken
English
1590Reviews16Q+A100Room tips
Traveller rating
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  • 34
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Popular mentions
Ldn1987 wrote a review Yesterday
London, United Kingdom387 contributions128 helpful votes
Excellent atmospheric hotel with plenty of features, residents lounges and very friendly staff. Really enjoyable stay exploring the hotel and the rooms were very very clean. You would expect it to feel cramped and dusty but it was the absolute opposite. We were in one of the superior rooms on the BnB rate which usually averages at £200ish a night (we found a deal on secret escapes). It was an almost perfect stay but for the normal price we would expect a few extras including bathrobes and high end amenities, and filter coffee (which we have had in other much more affordable independent hotels). The breakfast was plentiful and you won’t leave hungry but the cooked food options were not quite to the standard we were expecting. Very greasy, especially the mushrooms, cheap fluorescent eggs and very small cooked breakfast portions. The scrambled eggs were mildly unpleasant with an over cooked crust… Would definitely recommend you organise parking ahead of your visit. Rye is not a big place and understandably the inn doesn’t have ample parking being on such a historic and hilly site. Can’t fault the staff. Very friendly and helpful.
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Date of stay: June 2021Trip type: Travelled with friends
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Kentish Lass wrote a review 26 Jul
Folkestone, United Kingdom4 contributions2 helpful votes
We have recently returned from another wonderful stay at the Mermaid Inn Rye. This place is captivating. It is a lovely retreat of fascinating history, within a beautiful old building filled with interesting antiquities. It remains comfortably Covid aware for the safety of the guests and the staff. All the staff are excellent and cannot do enough for you in a friendly yet professional manner and what is so charming is, they really appear to enjoy doing so. The bar has a warm and friendly feel and the bar staff are very jovial. “ Mind your head on the door”! The food is excellent. Whether you are enjoying breakfast, which offers a very generous quality selection to choose from, or a delightfully popular lunch. We can recommend the fish and chips and the ploughman’s. The Linen Restaurant has a two rosette award and is so worthy. It is a beautiful environment to dine in, the tables always dressed in immaculate white linen,a special gastronomic experience. The menu is innovative, with fresh quality produce and amazing flavours cooked beautifully. The restaurant also offers a very comprehensive wine list. This time we stayed in the charming James room a beautiful four poster room with the usual high standards of care and attention to detail given. This room has a great view onto mermaid Street. During this visit we were extremely fortunate to meet Judith the lovely affable owner of this beautiful Inn, who very generously gave us a fascinating tour of this historic building and it’s beautiful antiquities and shared some lovely stories with us, the cellars are amazing, we cannot wait to hear more about these. A perfect afternoon. In fact a perfect stay. Judith’s enthusiasm and passion for the Mermaid and her staff is obviously the foundations of its success. Which is why I feel it will always remain special. One visit is never enough. We cannot wait to return.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Do not miss the Model of Rye housed in the Rye Heritage Experience whilst visiting the Mermaid,...
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded yesterday
Thank you for your review. It is always exciting to share the unique nature of The Mermaid with guests. We look forward to welcoming you again to a special place.
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gregoryscat wrote a review 24 Jul
Buckinghamshire, United Kingdom216 contributions103 helpful votes
Another return visit to this wonderful historic hotel. Every bedroom is delightfully different with good quality toiletries and everything you need for a very comfortable stay. Friendly, professional and attentive staff are the true stars offering excellent 'old fashioned service' from the warm welcome, the terrific service in the dining room and going the extra mile to speedily deliver extra milk, tea bags and a jug of iced water to the room and all with a smile. The food, both dinner and breakfast, were excellent, clearly sourcing great produce. For breakfast we appreciated the really good fruit juices, freshly prepared fruit salad, wonderful yoghurt and also the wide range of cooked options. We loved the crisp white linen tablecloths and napkins, the silver tea and coffee pots and real butter in a dish! If you miss, or wish to experience, great hospitality as it used to be, this really is the place. Looking forward to treading those lovely floorboards that creak with history again just as soon as we possibly can.
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Date of stay: July 2021
Rooms
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 3 days ago
Thank you for your review. We will share your fulsome praise with all concerned, especially the friendly attentive staff working face to face with guests in special circumstances. Since 1993 the present owners have through loving stewardship sought to retain all the charms of this historic Inn. We look forward to your footsteps in the future, treading The Mermaid's lovely floorboards.
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Steffi wrote a review 14 Jul
Cornwall, United Kingdom56 contributions44 helpful votes
I have stayed at this hotel before (many years ago) and it was good to see that the standards are still high. Great location, relaxing, cosy atmosphere, good food and very helpful staff. Some of the younger waiters in the dining room were a little forgetful at breakfast, so we had to remind, but it was 'peak time' so they were probably under pressure. The jolly lady who took orders on most days was great. The only other thing to mention, is that it is virtually impossible to shower in the small top floor rooms, because of the sloping roof. No cradle in which to hang the shower head, and you have to crouch down in the bath and try to balance on your haunches, and then somehow direct the shower around your body. Not easy! So having a bath is really the only option. Wouldn't put me off staying there again, though. I do realise that there are compromises in such an old hotel.
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Date of stay: July 2021
Rooms
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Room Tip: If you want a shower (and are more than 3 feet tall!) mention when booking.
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 1 week ago
Thank you for your review. We note that standards over time at The Mermaid remain high, a reflection of 28 years of continuos ownership and management. During that time the owners through loving stewardship have ensured The Mermaid has retained all of her historic charms. One of the principles of the hotel has been to recruit and develop from the local community. At present the staff are having to provide table service throughout, and it is a challenge. As a 600 year old Hotel, there are compromises in a Grade II Listed Building. Hence we cannot offer showers in all the rooms due to the historic design. In your room the attachment on the bath is to faciltate hair washing. We encourage guests who desire a shower to book direct so we can reserve a room to meet their needs. All our rooms and facilities can be seen on our website. We hope we may welcome you back to "This Lovely Old Hotel".
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Cathy S wrote a review 13 Jul
United Kingdom1 contribution
We have just returned from a short break at the Mermaid Inn in Rye; the hotel is just a fantastic place to stay. It's so unusual to stay somewhere where every single member of staff is lovely and helpful - the hotel, breakfast and room were all of a very high standard (thank you for such a lovely full vege breakfast) but the staff really make the Mermaid Inn special. I can really recommend staying at the Mermaid Inn.
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: I think all of the rooms are good
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 2 weeks ago
Thank you for your review. We will share your fulsome praise with the staff. The staff have certainly gone the extra mile in these strange times, doing so well to maintain their smiles behind the masks and the many mitigating conditions that are in place. We hope we may welcome you again for another Special Stay.
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PRICE RANGE
US$154 - US$243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the mermaid hotel rye, mermaid hotel rye, mermaid inn rye, mermaid rye
LOCATION
United KingdomEnglandEast SussexRye
NUMBER OF ROOMS
31
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Frequently Asked Questions about The Mermaid Inn
Which popular attractions are close to The Mermaid Inn?
Nearby attractions include The Storymaster's Tales Interactive Theatre (0.07 miles), St. Mary's Parish Church (0.08 miles), and Kino Rye (0.07 miles).
What are some of the property amenities at The Mermaid Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Mermaid Inn?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at The Mermaid Inn?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to The Mermaid Inn?
Conveniently located restaurants include Rye Waterworks Micropub, Knoops, and The Grapevine Champagne & Piano Lounge.
Is The Mermaid Inn located near the city centre?
Yes, it is 0.3 miles away from the centre of Rye.
Are there any historical sites close to The Mermaid Inn?
Many travellers enjoy visiting St. Mary's Parish Church (0.08 miles), Mermaid Street (0.02 miles), and Lamb House (0.04 miles).