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The Swan Hotel

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The Swan Hotel
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832 Reviews from our TripAdvisor Community

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Showing 780: English reviews
Tonteg, Pontypridd
Reviewed yesterday NEW

We stayed here on the Sublime Sunday Offer - and it lived up to its title! Sunday lunch was gorgeous, quality ingredients and presented beautifully. Our room was spacious, very clean, and was filled with full size Molton Brown toiletries. Evening meal was great, and breakfast was outstanding. Service was efficient and all staff polite and pleasant. The swan is...

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1Thank lmcm61
Badminton, United Kingdom
Reviewed 6 days ago NEW

Popped in with friends for morning coffee. Nice comfortable bar area; pleasant Staff and good coffee, tea and hot chocolate. We did not eat here, but the Bar Menu looked interesting, if a bit on the pricy side.

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Thank XSeb666
Reviewed 1 week ago via mobile

First the negative, we arrived too early for check in 1pm not 2pm went to reception felt like we were interrupting the receptionist she informed us that we could complete check in paperwork and come back at 2pm no offer to check in bags or direct us to the bar - nothing Our room was spacious and nicely decorated however...

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Thank Traceyrymer
Reviewed 1 week ago via mobile

Just arrived home from a short stay at The Swan Hotel in Bibury. We arrived at 2.30pm on Saturday. We had Room 8 Golden Eye. What a superb room, the views were spectacular of the River Coln and the bathroom was divine. We then went into the bar to meet our friends. The guys went and sat in the sitting...

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2Thank Georgina B
Witney, United Kingdom
Reviewed 1 week ago via mobile

Booked a superior room on behalf of my parents as a 70th Birthday and Anniversary present as this was a hotel they had dreamed of staying at for many years. Staff were extremely accommodating. They helped keep a surprise dinner booking secret, allowed us to decorate my parents' room with balloons and then gave us a complimentary bottle of Prosecco...

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2Thank franco_drums
Cheltenham, United Kingdom
Reviewed 2 weeks ago via mobile

Wow! Came on here to write a review of our recent stay at The Swan hotel and really surprised by some of the negative comments! This was our third visit to one of the hotels in the group. We have previously visited The Bear and stayed at The Close in Tetbury. Upon arrival we warmly welcomed by the Manager and...

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2Thank Traveller32323
Cotswoldinns, General Manager at The Swan Hotel, responded to this review

Thank you for your very lovely review regarding your stay over New Years at the Swan Hotel. Every member of our team takes the comfort and expectations of all our guests very seriously and I have passed on your comments and thanks. We look forward to welcoming you back to Cotswolds in 2017.

Nuneaton, United Kingdom
Reviewed 2 weeks ago

People leaving a review saying comments on here about the New Year's Eve Gala Celebration were 'finicky' must have been eating in a different restaurant. My partner treated me to this special weekend and our expectations were high. We have stayed at the hotel before and enjoyed it. Again the two days either side of New Year Eve were of...

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1Thank Judy S
Cotswoldinns, General Manager at The Swan Hotel, responded to this review

Thank you for your review. We take all feedback very seriously and as per your partners review (below) we are dealing with you directly to establish a satisfactory conclusion. I can assure you a full investigation is taking place regarding our New Years Eve Gala Dinner and whilst most feedback has been positive, we will use your comments to make...

Milton Keynes, United Kingdom
Reviewed 3 weeks ago

Really annoyed by finicky reviews on here. The swan hotel was an absolute pleasure to stay at. We booked the whopper cottage for our anniversary and enjoyed every second. The staff were friendly and attentive. The food was delicious and fairly priced. The scenery perfect. And we had a private hot tub. We will definitely come stay again. It was...

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3Thank NateZebra
Cotswoldinns, General Manager at The Swan Hotel, responded to this review

We are delighted that you enjoyed your stay with us at The Swan Hotel at Bibury and your lovely comments have been passed to our staff who take great pride in exceeding our guests expectations. Whooper Cottage with its private hot tub is indeed a great way to make your stay that extra bit special. We look forward to welcoming...

Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

Just returned from a 2 night break at The Swan. Focus was the black tie gala dinner and dance on New Year's Eve, but sadly it didn't go well. First, to be fair, the hotel had some good points. Bibury is pretty, the hotel is traditional country hotel, the food in the restaurant on the 30th was very good, breakfasts...

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4Thank Mr&MrsWilko
Cotswoldinns, General Manager at The Swan Hotel, responded to this review

Thank you for taking the time to give us your feedback. I can only apologise if the New Years Eve Gala Dinner did not meet expectations and can assure you that a full investigation is taking place and necessary changes will be implemented for next year.

Reviewed 3 weeks ago

Stayed in the summer and had a reasonable experience so booked the extremely expensive new years eve do, expecting to spoil oneself. Sadly totally wrong. The five course meal had to be ordered the day before and then it took them over four hours to serve despite the fact that only one of the five courses had to be cooked....

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7Thank Toby J
Cotswoldinns, General Manager at The Swan Hotel, responded to this review

We welcome all feedback and regard negative comments as a way to improve and enhance service for all our guests. Regarding your review and that of your partner (above) we are in touch with you directly and hope to find a satisfactory resolution. Our staff were looking forward to welcoming you back to the Swan after your negative feedback from...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
History surrounds you at The Swan Hotel, located in the picturesque village of Bibury, described as the 'prettiest village in England' by William Morris. The Hotel offers you a relaxing stay in comfortable surroundings, featuring cosy lounges, roaring log fires, antique furnishing and rich decor. Our dining room is home to great English cusine and a fine wine selection. In our Bar meals are served all day.The tranquil Swan Gardens offer residents the delights of the outdoors. ... more   less 

Additional Information about The Swan Hotel

Address: on the B4425, Bibury GL7 5NW, England
Region: United Kingdom > England > Cotswolds > Bibury
Price Range: £105 - £313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Swan Hotel 4*
Number of rooms: 23
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Also Known As:
Swan Hotel Bibury
The Swan Hotel Bibury, Cotswolds
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Questions & Answers

Here's what travellers have asked, with answers from The Swan Hotel staff and other travellers.
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Questions? Get answers from The Swan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms we saw were lovely.”
 of 5 bubbles lmcm61, 23 Jan 2017 | Read review
“It is worth the extra money to spoil yourselves. We were going to go for normal no frills booking. And got the suite retreat package instead”
 of 5 bubbles NateZebra, 3 Jan 2017 | Read review
“They have four cottages attached which offer more privacy and also accept dogs. which is excellent”
 of 5 bubbles tobyj2017, 1 Jan 2017 | Read review
“The swan, room 12”
 of 5 bubbles SusanG504, 11 Dec 2016 | Read review
“We stayed in one of the cottages - lovely”
 of 5 bubbles 473rebeccap, 13 Nov 2016 | Read review
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