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Holiday Inn Express Cheltenham Town Centre, an IHG Hotel

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Traveller (164)
360
Panoramas (13)
Room & Suite (123)
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About

#8 of 26 hotels in Cheltenham
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Snack bar
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
On-demand films
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Spanish, Bulgarian, Polish and 2 more
1,146Review9Q+A100Room tips

Reviews
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Michelle P wrote a review 15 Apr
1 contribution
Just a word of caution if making a group booking, check your terms and conditions very carefully, look for them as they’re hidden very well and difficult to find. My advice would be book with third party like booking.com as same price and better terms and conditions.
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Date of stay: March 2024
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bernie B wrote a review Jun 2023
Llanbrynmair, United Kingdom28 contributions11 helpful votes
Hotel's Favourite
Ideal location for travelling through the area, close to the M5 and Cheltenham Town centre. Friendly helpful staff. The rooms are spacious and as would be expected at a Holiday Inn Express they are modern and clean. Breakfast is included in the overnight charges.
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Date of stay: June 2023Trip type: Travelled on business
Room Tip: Parking is in the NCP car park next door and hotel gives a discount from the full parking charges
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alina Florentina Robinson, General Manager at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel
Responded 16 Jul 2023
Dear valued guest, Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found our hotel to be ideal, with a convenient location for your travel needs. Being close to the M5 and Cheltenham Town centre is something we take pride in, as it allows our guests to easily explore the area. We are pleased that our staff provided friendly and helpful service during your stay. Our team strives to create a welcoming atmosphere and assist our guests with any needs or questions they may have. We appreciate your positive comments about our spacious and modern rooms. It is our goal to provide comfortable and clean accommodations that meet the expectations of our guests. Additionally, we are glad that you enjoyed our complimentary breakfast, as it is our aim to start our guests' day off on a positive note. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back on your future visits to the area. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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neill wrote a review 10 Apr
1 contribution
4th time I’ve stayed at this hotel for the Cheltenham festival. Brilliant location for the races. Great hotel, staff and manager absolutely amazing, great atmosphere after the races if you don’t want to go in to town. Can’t thank them enough for looking after us.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Igor T wrote a review 1 Apr
1 contribution
+1
Room with mold on the walls, they've change the room and this time was room with bad odour,like is not clean for years. Rude Manager that blames the guests for her own failures. And advert on booking.com very misleading. They ruin my bank holiday because of their lies.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alina Florentina Robinson, Owner at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel
Responded 2 weeks ago
Dear IgortX7763JR Thank you for taking the time to leave us a review. We're sorry to hear that your stay did not meet your expectations regarding the room and saddened to see that you have left us low scores on multiple websites. We have passed this feedback onto our maintenance/housekeeping department to investigate and will follow up accordingly. Kind regards Calum Wright Senior Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DTJ Clothing U wrote a review Mar 2024
1 contribution
Great room for a great price. the rooms are clean and tidy, often stay here for work and use IHG account. Definitely recommend signing up to IHG. Nearby great restaurants! Highly recommend if you’re visiting Cheltenham or nearby locations. Staff are friendly and bar is open 24 hours.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alina Florentina Robinson, Owner at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel
Responded 2 weeks ago
Dear dtjclothingu Thank you for a great review, we hope to welcome you back in the near future. Kind regards Calum Wright Senior Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nev W wrote a review Mar 2024
1 contribution
Fantastic location. Friendly staff. Always welcoming. Clean rooms. This is a great location for families or just a 1 night business trip. I have stayed here quite a few times and always get great consistent service. Never have a problem here.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alina Florentina Robinson, Owner at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel
Responded 2 weeks ago
Dear 105nevw Thank you for a great review, we hope to welcome you back in the near future. Kind regards Calum Wright Senior Guest Services Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mohamed R wrote a review Mar 2024
1 contribution
The room was spacious and comfortable and the experience was relaxing. Although they don't have in house restaurant they do have a 24/7 bar with snacks. So overall I would give a 4 star worth of review rating. Anyway since it was a short stay this was worthy
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alina Florentina Robinson, Owner at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel
Responded 2 weeks ago
Dear P6137VPmohamedr Thank you for a great review, we hope to welcome you back in the near future. Kind regards Calum Wright Senior Guest Services Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zane wrote a review Mar 2024
Shrewsbury, United Kingdom1 contribution
Very comfortable beds, the free all you can eat breakfast was delightful the bacon was extraordinary pool table downstairs very fun, the car parking was right beside the hotel it was convenient and the hotel is also right next to the town centre, shops of every kind all in all it was a great stay
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alina Florentina Robinson, Owner at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel
Responded 2 weeks ago
Dear Camper46873587166 Thank you for a great review, we hope to welcome you back in the near future. Kind regards Calum Wright Senior Guest Services Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cormac McCaughey wrote a review Feb 2024
Northampton, United Kingdom115 contributions6 helpful votes
Situated in the Brewery Quarter there are loads of shops, bars and restaurants close by. Good nights sleep with a generous breakfast in the morning. Parking is in a multistory across the street. Hotel will validate the parking ticket for some money off the published rate. We walked just under 1 km to have dinner at the Ivy.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alina Florentina Robinson, Owner at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel
Responded 2 weeks ago
Dear Retired_Cormac Thank you for a great review, we hope to welcome you back in the near future. Kind regards Calum Wright Senior Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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beermanGlasgow wrote a review Feb 2024
Glasgow, United Kingdom163 contributions62 helpful votes
First time staying in Cheltenham and this hotel is an excellent choice for location. NCP car park is next to the hotel. Hotel itself very clean and bed was really comfortable. Plenty of choice for breakfast with quorn sausages on request. Would definitely stay here again.
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Alina Florentina Robinson, Owner at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel
Responded 2 weeks ago
Dear beermanGlasgow Thank you for a great review. We're pleased to hear that the cleanliness, bed and breakfast met your expectations. We hope to welcome you back in the near future. Kind regards Calum Wright Senior Guest Services Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£73 - £132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express cheltenham hotel cheltenham, holiday inn cheltenham, cheltenham holiday inn
LOCATION
United KingdomEnglandCotswoldsCheltenham
NUMBER OF ROOMS
132
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN EXPRESS CHELTENHAM TOWN CENTRE, AN IHG HOTEL - Updated 2024

Frequently Asked Questions about Holiday Inn Express Cheltenham Town Centre, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Cheltenham Town Centre, an IHG Hotel?
Nearby attractions include Holst Victorian House (0.3 miles), Flight Club Cheltenham (0.08 miles), and The Wilson, Cheltenham Art Gallery and Museum (0.2 miles).
What are some of the property amenities at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel?
Guests can enjoy free breakfast, a lounge, and free instant coffee during their stay.
Is parking available at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Holiday Inn Express Cheltenham Town Centre, an IHG Hotel?
Conveniently located restaurants include L'Artisan, MUSE Brasserie - Cheltenham, and Lumière Restaurant.
Is Holiday Inn Express Cheltenham Town Centre, an IHG Hotel located near the city centre?
Yes, it is 0.7 miles away from the centre of Cheltenham.
Are any cleaning services offered at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Cheltenham Town Centre, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Portuguese, Polish, Romanian, and Bulgarian.
Are there any historical sites close to Holiday Inn Express Cheltenham Town Centre, an IHG Hotel?
Many travellers enjoy visiting Belas Knap (4.8 miles), Cheltenham Town Hall (0.5 miles), and Whittington Court (4.2 miles).
Is Holiday Inn Express Cheltenham Town Centre, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.