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Cheltenham Lawn Guest House

5 Pittville Lawn, Cheltenham GL52 2BE England
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Traveller (16)
Room & Suite (12)
Dining (1)

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About

#30 of 31 B&Bs in Cheltenham
Location
Cleanliness
Service
Value
A Warm Welcome ...Hello and a warm welcome to Cheltenham Lawn & Pittville Gallery. A very unique experience awaits you the moment you enter our beautiful Regency House. What do we offer…….Historic Regency Town House on the edge of Pittville Park. Unique collection of Textiles, Sculptures and Artworks. Oasis of calm and yet so close to the town centre, and tree-lined avenue to park, Pump Room & racecourse. Generous award winning vegetarian breakfasts; supporting local suppliers & organic produce. Gorgeous furnishings, comfortable mattresses, crisp Egyptian cotton linen.‘Be Creative Workshops’ ~ very creative and exciting art, textile and printmaking courses available in our gallery/studio. Superb choice of independent restaurants, just an easy stroll away. Free parking and broadband wi-fi access.
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Property amenities
Free parking
Street parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Complimentary Instant Coffee
Adults only
Non-smoking hotel
Complimentary tea
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Room features
Allergy-free room
Bathrobes
Desk
Fireplace
Housekeeping
Seating area
Walk-in shower
Complimentary toiletries
Wardrobe / wardrobe
Laptop safe
Tile / marble floor
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
Languages Spoken
English
71Reviews0Q+A22Room tips

Reviews
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Jim S wrote a review Dec 2023
1 contribution
We booked a one night stay £130 breakfast included. There was no response to several phone messages left regarding a parking permit, I emailed, again no response. Was met by the host couple who seemed quite confused about almost everything and led upstairs to a room already occupied and walked in on a couple (embarrassing) no apology offered by host.Had to ask several times for basics,missing towels glasses and cups which eventually arrived after several reminders.The room could best be described as grimey,but was just for one night and we were glad not to have to spend much time in it due to our schedule. We returned later but there was no Internet connection in room,bed was comfortable if not welcoming.Found shower not working. At breakfast 3 more couples,none of whome enjoyed the offerings,had their orders mixed up and all left their hard poached eggs mushrooms tomatoes and potatoes,(maybe that's why it's advertised as free?) I would not recommend this place to anyone,unless they might enjoy a Royston Vasey themed experience.
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Date of stay: December 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Simon R wrote a review Jun 2023
Oxford, England, United Kingdom4 contributions5 helpful votes
What a truly disgusting Landlady there!! I booked through Booking.com, very quickly, as I had on Monday 12th June 2023, an appointment with a Dentist, that after the consultation, managed to get me a booking for x 2 teeth extractions, the next day, at 08.50am. I was told that the procedure would take 90 minutes, approximately. So I booked the room and the appointment together, on the same day. I then called the mobile number on the listing and had a very confused female voice on the other end of the phone. I checked if it was Cheltenham Lawn bandb, and was told, I am hanging pictures in a Church!This was hardly the choice of words I expected to hear. Anyway, I per carried on, told the landlord of my plans and I was told, “You will have to take us as you find us, at that time of the day. I of course said no problem and tried to give the. Lady the details she asked me for, then she said sent it in an email along with my car registration. So I did all of this, left Cheltenham and went home. A sleepless night, due to worry, so I was up at 4am. No cancellation email, or text or missed phone calls. I have my procedure, all goes well. I walk 4 miles in blistering heat, still a bit gtogy from the gas. I eventually get there, just before 12pm. Ring the bell, greeted by the Husband and ushered in the hallway to wait for the landlady. She eventually arrives in the hallway only to tell me that she has cancelled the booking!! As I said, no email, text or missed calls, no regard for my wellbeing, nothing but rudeness. To top it all off, I complain to booking.com and she tries to blame me, lol.
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Date of stay: June 2023
Value
Location
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Trip type: Travelled solo
Room Tip: Don’t book this
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anthea Millier, Owner at Cheltenham Lawn Guest House
Responded 1 Aug 2023
None of this is true, all the booking details are on the website, if you require anything different you need to contact me directly and I will do my best to accommodate you. Anthea Millier Hotel Owner.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa L wrote a review Apr 2023
Chorleywood, United Kingdom2 contributions
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The lady who runs the place has a really bad back and unable to walk without holding onto something, she answered the door with no shoes on and very swollen, cracked feet. She was unable to climb the stairs so made my way to my room by myself. The mirrors were dirty and dusty, somebody had drawn a shape on one of them the shower still had soap marks left , the bed sheets had brown marks on them and not ironed. There was also a very heavy musty smell to the room. I took photos and went back downstairs. The lady's partner Ken arrived and i explained the reasons why i could not stay in the room, Ken said he didn't have a chance to clean the room as he had to rush out. The lady seemed very concerned with Ken, but obviously couldn't check herself and refused to look at the photos, her only comment was that Booking.com will take the money anyway. No apologies at all.
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Date of stay: April 2023
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anthea Millier, Owner at Cheltenham Lawn Guest House
Responded 1 Aug 2023
Fresh sheets are provided for each guest for each booking dirty sheets are not lift on the beds this picture is a false image not true. As a family b family we do not wear outdoor shoes in the house and never have. All rooms or cleaned thoroughly for each guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kaz L wrote a review Apr 2023
Bourton-on-the-Water, United Kingdom8 contributions4 helpful votes
Avoid this place unless you like dust with your (vegan) breakfast and don't need a shower. As people have said on here before, utter chancers, don't mention there's no parking , the showeris inadequate and the WIFI doesn't work. Didn't ask us what time we wanted breakfast but when we went down for it within the alotted time of the first day we were told we were too late. Even then it was not mentioned that breakfast was vegan with not even veggie sausages. the next day I actually just wish we hadn't bothered. A tent would be better and a camp in Pittville park !!
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Avoid this place if you have any other choice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anthea Millier, Owner at Cheltenham Lawn Guest House
Responded 1 Aug 2023
It says very clearly on the websites to websites but we are a vegetarian and vegan guesthouse serving quality local produce freshly cooked to order every single breakfast is individually cooked and presented .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stuart w wrote a review Mar 2023
1 contribution
Fantastic welcome and stay at this great b&b Beautiful house, very comfortable bedroom, super clean and warm. Delicious breakfast and good coffee! I am definitely looking forward to my next trip to Cheltenham and staying with Anthea and Ken. Thank you both!
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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L_P_K wrote a review Dec 2022
1 contribution
Where to start? The only member of staff we met whle we stayed was an older gentleman who seemed confused and uncertain about everything. On arrival he asked when we wanted breakfast the next day - we suggested 0900 but then a woman barked from another room that we could have it at 0830, end of story. The room was fine... I guess. The bathroom was awful, with a cheap electric shower that switched from trickling out freezing cold and scalding hot water. Then in the morning, we turned up for breakfast and were given a choice of eggs, with "sauteed"potatoes, mushrooms or tomatoes. It turns out - though you'll have to look on some sites to see it mentioned anywhere, it often isn't - that this is a vegetarian-only place. The food when it came was simultaneously cold and overcooked. Throughout the time we were waiting, we could hear a microwave pinging constantly. Yet the owner claims she prepares fresh ingredients. My wife is GF and yet no questions were asked, and the brealfast was served on wheat toast. And then we tried to check out. Whereupon they insisted we pay, despite having pre-paid through Booking.com. The old gent became quite threatening, so we felt we had no choice but to pay and sort it out later, and get out of there before things turned ugly. And yet they still turned ugly. My wife has been bombarded with increasingly rude emails by the female proprietor, accusing us of damaging property while there - we didn't, and in fact noticed the damage was already there; sadly we didn't think to take photos, after all we were staying in a hotel not renting a car. Even worse, she was directly insulting, going on about how fragile their furnishings were and "Maybe we were more used to plastic cups." We haven't had a refund and it's quite obvious these chancers don't intend to give us one. If you're thinking of staying here, don't - and if you don't believe me, well, look up other reviews. You'll see a recurring theme - poor-quality food, no consideration for food allergies, rude owners, shambolic management.
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Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Leanne H wrote a review Nov 2022
4 contributions1 helpful vote
We received a car parking ticket for parking outside the guest house as a result of their failure to register a parking permit for our car. I contacted the guesthouse in plenty of time on the booking.com app to enquire about the process for obtaining the permits (see attached images. I have cropped the number plate numbers from the message). We checked out of the room and once we saw the ticket took it to show the people. Rather than offering help or guidance he snapped at me and said it’s not their fault we should have mentioned it on arrival as they are far to busy to pick up messages from guests. As you can see in the booking.com chat I was told that they would buy a parking permit that is valid from 12-00 day of arrival this can all be done on line so i don't see anything. We assumed that was sorted as you can’t check in till anyway and I had sent our car registrations to them. If the gentleman had been helpful and polite we would have just appealed the fine. Instead he was aggressive and defensive and lacking in customer service and manners. I would not stay here again. Also not to mention the cleanliness of the room, there were hairs everywhere and scum in the bottom of the glass in my daughters room.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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M0rleySt wrote a review Oct 2022
Hampshire, United Kingdom142 contributions98 helpful votes
A one night stay - nice location bang in centre of town. Parking is tricky but owners are very helpful. Ring ahead and they’ll sort it for you. Park anywhere on Pitville Lawn and they will sort the ticket. Sadly a few flaws on the night I stayed. No hot water when I wanted a shower the next day - and no WiFi in my room despite being given a network and code. Owners very pleasant and I made them aware of my minor issues. Stayed in many places in Cheltenham throughout my years - this place just seems to have fallen behind the times. Not one that I would select again personally.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Celia F wrote a review Sept 2022
Gosport, United Kingdom12 contributions7 helpful votes
Not very impressed, quite hard to find, phoned just told to leave a message, and no one to answer door when we got there. Room OK but in need of a good dust, toothpaste and splashes by washbasin. We appreciate landlady had a bad back, but no excuse for not answering a mobile phone
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Jane L wrote a review Aug 2022
Spalding, United Kingdom188 contributions108 helpful votes
Lovely house, nice decor which we noticed to be very dusty. were given the four poster bedroom, up 2 flights of stairs, looked lovely but was in fact very uncomfortable, too much winter weight bedding on a very hard old mattress. the bathroom was awful, had a very noisy pump, which was made worse when the shower was in use, screaming out and producing a sewerage stench.not nice at all, the man of the house was forgetful and scatty, but pleasant, and trying to get a parking permit sorted was a farce.. EVEN AFTER a phonecall and an email, it still was not available on arrival as promised.. Breakfast was shocking!! it was advertised as generous and vegetarian, all you got was a choice of scrambled or poached eggs, (which were hard) like bullets, a mushroom, half a tomato and a slice of potato, on brown bread, NO G/F Available. very meagre and tasteless/ BLAND. poor value for £100 a night. the only thing in its favour was its closeness to town, not impressed at all.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
£84 - £119 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandCotswoldsCheltenham
NUMBER OF ROOMS
6
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CHELTENHAM LAWN GUEST HOUSE - Updated 2024 Prices

Frequently Asked Questions about Cheltenham Lawn Guest House
Which popular attractions are close to Cheltenham Lawn Guest House?
Nearby attractions include Holst Victorian House (0.09 miles), The Play Farm (0.3 miles), and The Cotswold Inn (0.2 miles).
What are some of the property amenities at Cheltenham Lawn Guest House?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Cheltenham Lawn Guest House?
Top room amenities include a desk, a fireplace, and a view of a nearby landmark.
What food & drink options are available at Cheltenham Lawn Guest House?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Cheltenham Lawn Guest House?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Cheltenham Lawn Guest House?
Conveniently located restaurants include Kemble Brewery Inn, The Istanbul Kitchen, and Vegetus.
Is Cheltenham Lawn Guest House located near the city centre?
Yes, it is 0.9 miles away from the centre of Cheltenham.
Are there any historical sites close to Cheltenham Lawn Guest House?
Many travellers enjoy visiting Belas Knap (4.4 miles), Cheltenham Town Hall (0.7 miles), and Whittington Court (3.9 miles).
Does Cheltenham Lawn Guest House have any great views?
Yes, guests often enjoy the city view available here.