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We were passing by through Cheltenham on business, hosts were welcoming and helpful , rooms were nicely decorated and clean. A delicious breakfast was prepared in the morning.
Parking is available and host handled permissions etc..
We were not told until we had paid that the "small double room" was on the third floor; 66 steps up 5 very steep flights of stairs. After we were told where the room was; a garret on the top floor, I told them I...More
Response from r b, Manager at 81 The PromResponded 2 weeks ago
Dear Mr Seamus,
Further to your review, please note:
1. Your reservation was made via Booking.com. On that website, all details shown clearly on their website as well as on your confirmation: the size of room (small double room) and which floor the room would...More
My sister Booked this hotel for a weekend in Cheltenham for us and our husbands, the hosts were excellent, nothing was too much trouble and the rooms were spotless with large comfy beds and everything we needed. The breakfast was perfect and again exceptional service...More
We were given a room in the basement with an insecure door leading out into the street with loud noise all night. Beds were uncomfortable and breakfast wasn't great. Not a hotel for families. Kids couldn't sleep all night. I would never recommend this to...More
Thank Gurpuran B
Response from r b, Manager at 81 The PromResponded 7 June 2017
Dear Mrs Belkhu,
On a Saturday night, in the centre of Cheltenham Town, soon after arriving, you were complaining about the noise of people walking on a pavement at least 10 metres from the door as they walked past. These would only be people who...More
Stayed here for 3 nights recently. Great location for Cheltenham centre and was very clean but management was totally shambolic!
Stairs (there are a lot of them) very steep and would not suit anyone with any impairment what so ever.
Decor very dated and dining...More
US$129 - US$226 (Based on Average Rates for a Standard Room)
Official star rating provided by VisitEngland, the National Tourist Board.
Number of rooms
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