We stayed here for two nights ,the hotel is undergoing some renovation,but the experience we had was very positive. Nice comfortable room . The food in the restaurant was absolutely 1st class ,the breakfast was so tasty and great quality,staff were all friendly. Overall this was definitely a 10 out of 10. We live within 50 miles and would gladly come back ,thank you Stratton house hotel 👍👍
Today we treated ourselves and my in laws for Christmas Day Lunch and it was fantastic. The staff were very friendly and attention to detail was great. Christmas lunch was delicious and cannot say how pleased we are that we booked. Lovely relaxed atmosphere and we definitely experience some of the issues mentioned in previous posts.
Stayed for two nights in Nov 2021 using a Travelzoo voucher for a Deluxe Room B&B. My partner and I really couldn't fault anything about the hotel or the staff. The restaurant and bar are clean and cosy, with a really decent selection of food and drink. Given the current hospitality staff shortage a lot of hotels are struggling but the employees here were all super helpful and there wasn't a long wait for anything. The spa is very good; jacuzzi, steam room, sauna, and relaxation area. Very quiet at night, and a nice 20-min walk into Cirencester. All in all, a lovely break.
Looking forward to Sunday Lunch after seeing a Facebook post. The most terrible service from start to finish! Don’t eat red meat so asked about gravy. Server would go & find out….Ordered drinks & meal. Starter came, no drinks after numerous reminders. Finished starter still no drinks! Water arrived with something floating in it? That had to go back. Drinks finally arrived after we had to go to other staff ourselves & ask where drinks where, they hadn’t been added to our order by our server. At this point I ordered a glass of red as it had taken so long for first drink! Champagne that finally arrived was was Luke warm & disgusting I had to ask again about gravy as server didn’t bother coming back & then told me it was beef gravy on everything & at this point decided to tell my husband there was no lamb left??! For me this was absolutely appalling as I’d told him at the point of ordering I didn’t eat red meat at all, the fact that my lunch would have been covered in beef gravy was just awful! Lunch came… I was horrified at the tiny bit of chicken with a bone & a Yorkshire pudding with beef gravy in it! Seriously…. That went back instantly & was replaced with a freezing cold Yorkshire and guess what no glass of wine…here we go again….reminder after reminder after reminder by this point we’d finished our lunch, with another reminder… Then I get bought a glass of champagne??? We’d had enough at that point it was absolutely time to go& will definitely not be back!!! Extremely disappointed is an understatement!!!…
My husband and I stayed in Stratton House for a couple of nights. The staff were very welcoming and accommodating It is in a great location, has wonderful rooms and excellent cuisine. ( Especially the Veggie options) The lovely spa is an added bonus. Would thoroughly recommend.