John and Findlay were gracious hosts during my stay whilst on essential business in the Fire College nearby. The accommodation was beautiful. Full English Breakfast was fantastic and cooked to order at a time to suit. Given the ongoing restrictions and rules in place during the pandemic I was looked after throughout my stay and can’t fault anything... I didn’t get chance to experience the impressive beer garden or extensive real ales available on this visit but i intend to come back with my wife and Dalmatian when times allow. :-)
We popped in as I liked the look and also there is a high map of middle earth on the wall to the right as you walk in. There only doing "bar food" but good portions to eat. We had a chilli con carne each and the youngest shared some of our nacho chips and fries. Table service at the table was a bit slow and the bar wasn't that busy but apart from that the ale was good and the food presentation was very well presented. As there's a one way around the pub as is everywhere now upon exiting the far end near the toilets in to the courtyard there's a step but no warning as I say nor did the "better half " as its about a good 6" or so so watch out. Then out the yard to the main road via the gate. Many thanks to all there fir a great meal and we will be back in the near furture.
My wife and I had lunch in the bar area sat 5th September, the good news was the waitress was excellent however after a long wait the food came, my wife ordered ham egg and chips there was one small thin slice of ham her meal was served on a cold plate I had the burger and chips the burger lacked any flavour and had nothing in it to bind the meat together the food prices was not cheap so there is no excuse I don't know if the cook has had any training if he has I suggest he starts again
We travelled feeling optimistic. Shirl was very impressed with the help she received from John in meeting the needs of we two old codgers who between us have acquired almost all of the illness' and disabilities that the ageing process can bestow. He kept her up to date throughout "Lockdown" and facilitated further changes in dates when she discovered that the outing she planned to the criminally under-publicised, Indian inspired, House and Gardens at nearby "Sezincote" could not happen on the original dates due to Covid-19 restrictions. John's willingness to oblige was mirrored by all of his team of young, highly professional, staff. Every request we made, from those relevant to our personal needs to those for info about the local area, was quickly and efficiently dealt with. Our rooms were well appointed, spotlessly clean and very comfortable. The additional demands on staff caused by the Covid-19 regulations must be exhausting to implement, and, we suspect this might account for some of the less favourable recent reviews here. Shirl and I will definitely return. Oh! and if you're wondering about "Franklin" you'll need to visit and find out for yourself.…
First member of staff was a misery ... asked a simple question and she responded with a grumpy yes ! Second member of staff was friendly and helpful he took our order for drinks and food , drinks came quickly but then we waited and waited.... 40 minutes for our ploughman’s lunches,it wasn’t overly busy! when they came the were lovely, well worth waiting for . 10 out of 10 .My husband then ordered another pint , sadly it never came , no sign of it after 15 minutes we gave up and left . Quality of food great but service needs sorting. Grumpy girl needs a personality transplant.