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The Swan Hotel

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127 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Saint Augustine, Florida
Reviewed 3 days ago NEW

This is a very nice hotel with clean comfortable rooms, friendly staff and good food, it is in a great position for the town and its many shops, the breakfast was good and they were happy to let you choose what you want from the menu instead of the standard full english

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Helpful?
Thank 1chrism2014
David H, Manager at The Swan Hotel, responded to this review

Thank you very much for this great review. We all do try to give the best customer service here, We also try our best to give our guest the best breakfast they can have. Our hotel is situated in a town that we all love and care about this is why it is such a great place to stay. If...

Singapore, Singapore
Reviewed 2 weeks ago

Very pleasant, peaceful stay .. woke feeling fresh and well rested. Good size room (# 1), similarly en-suite was a good size. Room was well appointed, very clean and comfortable. Warm too (radiator was very effective). Quick, efficient check-in and check-out .. and they serve great food but be sure to bring your appetite as the servings are substantial ......

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Helpful?
Thank Sportbilly121
David H, Manager at The Swan Hotel, responded to this review

Thank you very much for your kind words, it is always brilliant to hear when our guest has a great stay. I hope next time you stay you can experience another room and see what else we have to offer. Maybe next time you can start with desert (we don't mind). We look forward to seeing you. Many Thanks Swan...

Reviewed 3 weeks ago via mobile

My work booked me into the hotel. Not knowing what to expect, the place looked lovely inside the staff were very helpful even showing me to my room which was the furthest one away I had a room wall heater and a on suite my dinner was a lovely burger. Great prices great services really recommend for a good old...

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Helpful?
Thank andy b
David H, Manager at The Swan Hotel, responded to this review

Thank you so much, your kind words mean a lot to us. We do stride to be the best we can and represent England well!. I am so glad you enjoyed your stay with us i do hope that if you are ever in need of a room again you will think of us. Many Thanks Swan Hotel,

Peoria, Illinois
Reviewed 4 weeks ago

This is one of the nicest "Pub" hotels that I have stayed at in the UK. We arrived late-ish, but the staff were very friendly and even offere to take out bags to the room, no mean feat in an English country hotel! The rooms were exceptionally clean, and looked as though they were new. It was quiet and we...

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Helpful?
Thank Chris R
David H, Manager at The Swan Hotel, responded to this review

Thank you so much for your kind words! It is always great to hear about our customers experience. We do try to keep to the highest standards that we possibly can. We hare at Swan Hotel do want to give you the best start to the day that we can, this includes giving you a hearty breakfast. I do hope...

Blaenavon, United Kingdom
Reviewed 5 weeks ago

lovely room with a beautiful 4 poster bed, very clean. excellent breakfast and friendly staff. well situated for very short walk to shops. really good power shower. bar open until midnight. last orders 11.45 p.m.

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Helpful?
Thank angie j
David H, Manager at The Swan Hotel, responded to this review

Thank you so much for your kind words, we really appreciate you review. We here at Swan Hotel do stride for the best customer care and I am glad we could provide this for you. Many Thanks Swan Hotel.

Bath, England, United Kingdom
Reviewed 1 November 2016 via mobile

We had previously visited the Swan for lunch, my wife and I and small daughter and were impressed so decided to go again. Often one can be disappointed second time around but this is certainly not the case at The Swan. The food is not only 'homemade' and delicious but very reasonably priced. We had soft scotch eggs for starters,...

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Helpful?
Thank TedSmith510
David H, Manager at The Swan Hotel, responded to this review

Thank you very much! I am so pleased to hear about your experience, We here at Swan Hotel do stride for the best customer care and the highest and hearty meals that we can. I do hope that we get to see you and your family again. Many Thanks Swan Hotel.

Reviewed 29 October 2016 via mobile

Stayed here 1 night whilst visiting a friend. Very good hotel with pleasant helpful staff. We stayed in room 10 at the top. It's a long way up but big, clean and comfortable. We ate in the bar in the evening and although basic the food was tasty and arrived quickly. The beer we had was well kept and the...

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Helpful?
Thank Mark H
David H, Manager at The Swan Hotel, responded to this review

Thank you very much for your feedback, it is always nice to hear about customers experiences. We do try to keep our standards as high as we can i am pleased to know that you enjoyed you stay with us. We do hope to see you again. Many Thanks Swan Hotel.

Rockville, Maryland
Reviewed 17 October 2016

When we checked in, the lad at reception dumped out a box of keys on the desktop and sorted through them at length, trying to find ours. The impression was that maybe the regular staff had walked out, and a bunch of guys were trying to fill in, making it up as they went along. Its an historic building with...

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Helpful?
Thank anya1031
David H, Manager at The Swan Hotel, responded to this review

I do apologise for this impression however our staff do know what they are doing and try their best for good customer care. We are still refurbishing our hotel and we were very happy with the carpets as they turned out beautifully. I am sorry for house keeping we have had a talking with her and this shouldn't happen again....

Belfast, Maine
Reviewed 8 October 2016

Arrived after a long walk on our Cotswold hike. We first noticed that the place was authentically old and wonderfully quirky. It is understaffed but that is wonderfully minimized by the Amazing Chris! Chris has been at the hotel for a long time, he tells us, and he is really the heart and soul of the place. He never stops!...

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Helpful?
Thank Lesli D
David H, Manager at The Swan Hotel, responded to this review

Thank you so much for your lovely words. Chris does work extremely hard here, as well as the other staff we do have here. It always means so much to us when we get such kind people stay here. I hope that if you are ever in the area again you will drop by. I do hope you had a...

United Kingdom
Reviewed 3 October 2016

Stayed here for business, Room Number 7 is very nice. Great shower, bathroom, lots of room Four poster bed Option for dinner and breakfast, nice bar area also and a room to lounge about in Friendly staff and owner

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Thank WA07ZZA
David H, Manager at The Swan Hotel, responded to this review

I am so glad that you enjoyed your stay with us, it is always nice to hear back from our customers. I do hope that if you are ever in the area again we will see you. Many Thanks Swan Hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Swan Hotel Restaurant
The Swan Hotel Restaurant
Cuisines: Bar, British, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Banquet Room
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Originally a 17th Centuary Coaching Inn, The Swan Hotel has been kept very traditional with slight modernisation. All of our bedrooms are En-Suite. Our Restaurant, Bar, and Snug offer an extensive menu and the choice is yours as to where you prefer to eat: The Bar and Snug are warm and cosy. The Restaurant is light and airy with a refurbishment completed just a few months ago.The Bar offers Real Ales from local Breweries, Lagers, Wines and a large selection of Whiskies and other Spirits. We also have a Newsagents within the hotel where you can obtain Daily Papers and Weekly/Monthly Magazines.Our Staff are always willing to please and all have good personalities. The hotel is strongly supported by the local community and love sampling our ever-changing selection of Real Ales - we are also a member of CAMRA and are Casque Mark Approved ... more   less 

Additional Information about The Swan Hotel

Address: Swan Hotel 16 Market Street, Wotton-under-Edge GL12 7AE, England
Region: United Kingdom > England > Cotswolds > Wotton-under-Edge
Price Range: £67 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Swan Hotel 3.5*
Number of rooms: 11
Reservation Options:
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Also Known As:
The Swan Hotel Wotton-Under-Edge, Gloucestershire
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Questions & Answers

Questions? Get answers from The Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1 faced the road (High Street ?) but was still quiet throughout.”
 of 5 bubbles Sportbilly121, 23 Nov 2016 | Read review
“The lower the room, the better. Those satirs are quite a work out for the average American!!”
 of 5 bubbles chrisrG7723OS, 7 Nov 2016 | Read review
“room 7 is lovely. good power shower”
 of 5 bubbles 94angiej, 5 Nov 2016 | Read review
“Room 7 is the biggest, this and Room 9”
 of 5 bubbles WA07ZZA, 3 Oct 2016 | Read review
“Best to get one of the rooms which have been refurbished”
 of 5 bubbles Dave-and-Pats, 2 Oct 2016 | Read review
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