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The Clarence Hotel

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The Clarence Hotel
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1,018 Reviews from our TripAdvisor Community

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Showing 1,010: English reviews
Bournemouth, United Kingdom
Reviewed 2 days ago NEWvia mobile

We start with a negative, but the positive will far outweigh it! We had initial issues with parking, and struggled to find street parking after being under the impression that we were the "first come" when offered parking in the limited hotel car park (2 spaces without blocking anyone), only to find that by the time we came back from...

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Helpful?
1Thank George K
Portsmouth, United Kingdom
Reviewed 5 days ago NEW

Booked 2 nights in one of the superior rooms. Everything about the Hotel including food, ambience, décor and service was excellent. All of our requests were attentively dealt with and we were left to enjoy a relaxing stay.

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1Thank Mangachick
Ipswich
Reviewed 1 week ago NEW

I saw the great reviews for this hotel on Trip Advisor and booked it for a one night stay in Southsea as we were due to be on Spitbank Fort the following day. It ticked all the boxes – on a quiet side street just off the seafront with street parking available immediately in front of the hotel, a good...

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1Thank Sue C
Reception1113, Public Relations Manager at The Clarence Hotel, responded to this review

Thank you for choosing our Hotel! It was nice meeting you and we appreciate your review. Please give us a call next time you are planning on coming to Portsmouth and we will be happy to welcome you again. Take Care!

Rochester, United Kingdom
Reviewed 1 week ago

I am really reluctant to leave just an average review as clearly the overwhelming majority of guests rate this hotel highly, but I must post as I find. First the positives. The staff were absolutely superb and great ambassadors for the brand. Marta, the receptionist, was delightful, welcoming and efficient. Her service could not be faulted. Breakfast service too was...

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1Thank ak23566
Reception1113, Guest Relations Manager at The Clarence Hotel, responded to this review

Thank you for your kind comments about our two wonderful staff Marta and Josie. Josie was indeed absolutely thrilled to catch up after 21 years! Your positive comments are indeed very kind about the decor and we value your praise. We were naturally very disappointed to read your negative feedback, more so as we had no opportunity to feedback to...

Sheffield
Reviewed 1 week ago

I arrived at the hotel at 20:30 on a Thursday night. Straight to the bar area where the receptionist quickly checked me in and showed me my room including how to work the tv and turning the heating on for me. This was much appreciated. She also mentioned that the hotel was unmanned from 11 until the morning. I was...

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Thank Amy01302
Reception1113, Public Relations Manager at The Clarence Hotel, responded to this review

Thank you for your review. We are very pleased to hear you were taken care of by the staff and enjoyed breakfast at the hotel. We are however very sorry to read that you have not had a full and accurate picture of the hotel meaning that your stay has not been rated 5 star as I'm sure if would...

Channel Islands, United Kingdom
Reviewed 2 weeks ago

On entering the hotel we were met by Marta. She is a credit to the hotel and always seemed to be on duty. The room was neat and tidy. The only down side to our stay was there is not the pressure required to run the natty shower. Close to Shops and the Florence pub and great for a walk...

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Thank osborne986
Reception1113, Public Relations Manager at The Clarence Hotel, responded to this review

Dear Guest, its is great to read your review and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalised service. We were very sorry to hear the pressure of the shower was not how it should have been, next time, please let our staff...

Reviewed 2 weeks ago

Stayed here just under two weeks ago and had such a lovely time. The staff at the hotel were helpful and friendly, service was good and included breakfast was even better. Considering we paid £99 for a room with a bath in the floor it was such good value for money. Would definitely recommend to a any aged couple looking...

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Thank Ashley R
Reception1113, Public Relations Manager at The Clarence Hotel, responded to this review

It was a pleasure to have you stay with us for three nights and I'm pleased you found the hotel suited your needs. Many thanks for recommending our Hotel and Pub to others and we will see you soon!

London, United Kingdom
Reviewed 2 weeks ago

Popped down to Portsmouth for a birthday treat and stayed in the Clarence Hotel. There is a lot to like about the hotel. The staff were polite and professional, everything was very clean, great toiletries and fluffy towels. Being out of town it was quiet. The room was warm and cosy and I slept reasonably well. On the downside, the...

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1Thank leafyshin
Victoria
Reviewed 2 weeks ago

This was our second stay at this charming hotel and we were again delighted by the service and accommodation. We were royally treated by the staff, especially Marta, who made us feel so welcome. The rooms were well appointed and the location quiet while being handy for the shopping precinct and seafront. Great choice of breakfast options all served to...

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Thank Eileen F
Reception1113, Guest Relations Manager at The Clarence Hotel, responded to this review

We are glad you enjoyed your stay. Our team are doing their best to assure our guests get the perfect service, so it is really nice to read such a great review! We will pass your message to Marta. Thank you for sharing your thoughts and we would be more than happy to welcome you again soon!

Cambridge, United Kingdom
Reviewed 3 weeks ago

Good hotel overall with some nice touches. The overall impression for us was that the hotel are aiming for a high end market but without spending the money needed to achieve this. For example, the tv in the bathroom(Room 7) was difficult to tune in and the speaker quality was poor. There is a great size bath in the bathroom...

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Thank juliacollett

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The Clarence is Portsmouth and Southsea's multi award-winning adults only luxury boutique hotel. This Edwardian residence has been stylishly converted to offer well designed and individually styled rooms with luxury bathrooms. All rooms offer Air-conditioning, King-sized bed & Wi-Fi. Perfectly situated just 5 mins away from all major attractions and just a few hundred yards from the seafront, The Clarence is the ideal place to stay whether it be for Business or that well earned break. The Clarence also offers guests in-room health and beauty treatments ... more   less 

Additional Information about The Clarence Hotel

Address: Clarence Road, Portsmouth PO5 2LQ, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: £75 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Clarence Hotel 4*
Number of rooms: 8
Reservation Options:
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Also Known As:
Clarence Hotel Portsmouth
Hotel Style:
#1 Luxury Hotel in Portsmouth
#1 Romantic Hotel in Portsmouth
#3 Business Hotel in Portsmouth
#11 Family Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from The Clarence Hotel staff and other travellers.
5 questions
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Questions? Get answers from The Clarence Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No.1 - had bath in the floor!”
 of 5 bubbles 984ashleyr, 22 Nov 2016 | Read review
“Be sure and check whether the room has a shower or a bath as the bathtubs are sunken.”
 of 5 bubbles 169eileenf, 17 Nov 2016 | Read review
“Top floor rooms are the quieter”
 of 5 bubbles juliacollett, 14 Nov 2016 | Read review
“The Hotel is in a very quiet area no noise problem in any part of the hotel.”
 of 5 bubbles cherylr956, 13 Nov 2016 | Read review
“Take warm clothes”
 of 5 bubbles deans594, 12 Nov 2016 | Read review
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