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Holiday Inn Portsmouth

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Holiday Inn Portsmouth
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889 Reviews from our TripAdvisor Community

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Showing 859: English reviews
London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago

Warm greeting on reception and quick check in. Newly refurbished rooms, bar and restaurant. Comfy bed, was provided extra tea milk and towels upon request, really good buffet style breakfast, plenty of choice. Would stay again. Walking distance from gunwharf.

Helpful?
Thank Toni P
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Toni P, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for all your positive comments regarding location and breakfast. I am pleased that you received a warm greeting from staff at check as customer service is of utmost importance to us. Thank you again and we look forward to welcoming you... More 

Berkshire
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

We, and other members of my family, stayed here in May 2014, as part of my daughter's wedding arrangements. Our stay then was fine, as was our stay in October 2015 at the Holiday Inn in Sydney, Australia. So when the need arose, we stayed here again recently. Fortunately the cost was minimal as I had a stack of IHG... More 

Helpful?
Thank BerkshireTravelHog
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear BerkshireTravelHog, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for all of your feedback, without it we wouldn't be able to continually improve our standards. I am pleased to hear that you enjoyed your stay and thank you for your positive comments with regards to cleanliness and comfort of our newly... More 

Greater London, United Kingdom
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

I was fortunate enough to stay at this lovely hotel, my room was very clean and comfortable, staff very friendly and welcoming. The GM Wayne, always near by. The views are just amazing! 1 lift out of order, but no problem as the view up the stairs are worth the walk. Thank you, for making my stay so comfortable and... More 

Helpful?
Thank Maria A
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Maria A, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for your positive feedback regarding clean and comfortable bedrooms and I am pleased to hear that you enjoyed the seaview! Customer satisfaction is extremely important to us so hear these lovely comments makes all our hard work worthwhile. Thank you again... More 

Leeds, England, United Kingdom
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

Stayed here prior to embarking on a cruise with my wife. There was ample car parking and the hotel was clean and comfortable. Breakfast was very busy due to Peppa Pig had a show nearby and families had flocked to the event. I would use this location again.

Helpful?
Thank Kevin G
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Kevin G, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. I am so pleased to hear that you enjoyed your stay and would defintely come back again. Thank you for your positive feedback regarding clean and comfortable bedrooms and good location. Thank you again and we look forward to welcoming you back in... More 

Peterborough, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
Reviewed 2 weeks ago

We stayed here previously when it was The Hilton, since then it's had a lot of work done, it was almost unrecogniseable. We stayed with family and had 2 double rooms and 1 family room, all had lovely bathrooms, comfortable beds and plenty of room and they were all very clean. The hotel is outside Portsmouth centre but very close... More 

Helpful?
Thank aprilmcknight
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear aprilmcknight, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for all of your feedback. I am so pleased to hear that you enjoyed your stay and found our newly refurbished bedrooms comfortable and clean. Customer satisfaction is extremely important to us so hear these lovely comments makes all our hard work... More 

Dorset, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

I have stayed at this hotel before was really nice this was outstanding this time check in was lovely the staff are friendly we ha breakfast and I think he must have been in charge his name was Aaron he offered us tea and coffee even though the machines are help your self he smiley asked how long we was... More 

Helpful?
1 Thank jenny12345xxx
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear jenny12345xxx, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. What a lovely review! I am so pleased to hear that you enjoyed your stay and thank you for all your positive feedback. I will pass on your comments to the Restaurant Manager and Aaron, I am sure he will be thrilled. Customer service... More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

this is a new edition to the holiday inn brand, i don't know who had it before, anyway, rooms are very good indeed and lots of sleep in the beds. wifi excellent, food very good indeed. large breakfast menu and i saw some people eat for the olympics so no problem with the quantity there to go anywhere you need... More 

Helpful?
Thank Howard B
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Howard B, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for all of your feedback, without it we wouldn't be able to continually improve our standards. I am pleased to hear that you enjoyed your stay and thank you for your positive comments with regards to food quality and helpful staff.... More 

Basingstoke, United Kingdom
Level Contributor
82 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 weeks ago

This is a review of 2 halves, one about the hotel itself and another about our dreadful reservations experience. The hotel itself is good, we upgraded to an executive room which is equipped with extras such as a safe, iron and ironing board, etc. and we were pleased with it. I was lucky with the car park, and managed to... More 

Helpful?
Thank HolidayGirlWiltshire
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear HolidayGirlWiltshire, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. I am so sorry to hear about the problems you encountered during your recent stay with us. Your feedback is very important to us and I will be speaking to the Reception Manager about the problems you mention. If you would like to email... More 

London, United Kingdom
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 weeks ago

My friend took me here for a weekend excursion. The lobby area has spacious surroundings and has disabled access. There's a bar area which we used and was priced accordingly and also has dining space & meeting spaces. The weekend we were there, there was a reception on for a party or wedding, so was quite busy. We also made... More 

Helpful?
Thank GeorgyP421
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear GeorgyP421, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for all of your feedback. I am so pleased to hear that you enjoyed your stay and would defintely come back again. Customer satisfaction is extremely important to us so hear these lovely comments makes all our hard work worthwhile. Thank you... More 

Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

Room was lovely, large and clean. Complimentary kitkat chunky and bottle of water was a nice touch. Carpark is awkward with columns galore. Watched 2 people catch their cars trying to reverse. Slept well, beds comfy. Was a little too expensive for what it was

Helpful?
Thank Amy S
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Amy S, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for your kind feedback regarding our newly refurbished bedrooms. We do have a very small carpark at the hotel which is why we offer complmentary parking permits from our reception desk for out on the main road and the parking area... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located near the seafront in Portsmouth in the heart of Hampshire within easy access of the M27 MotorwayOnly a five minute walk from Old Portsmouth where you can spend a nautical day discovering the famous Historic Dockyard and ships HMS Victory, HMS Warrior and the Mary RoseThe leisure and shopping destination Gunwharf Quays near the Spinnaker Tower is set on the waterfront and minutes from the hotel with designer label stores, cinema, bowling alley, comedy club and numerous bars and restaurants. Port Solent is one of the south coast s most impressive marinas with shops, restaurants, bars and a cinemaThe hotel consists of 165 en-suite fully air conditioned bedrooms, Spirit Health Club, Academy Conference Centre, Restaurant, Bar and Lounge AreaThe excellent accommodation has all the comforts you would expect from a first class hotel including interactive TV's with movies and Play Station Games and high speed internet accessThe facilities include Restaurant, 24 hour Room Service, Lounge and Bar Area and complimentary use for residents of the Spirit Health Club with gym, indoor pool, Jacuzzi and sauna. The hotel has 9 conference and training rooms and can accommodate from 2-150 delegates in the fully air-conditioned Academy Conference Centre with wireless internet access and all day tea and Starbucks coffee. Accessible & Family Rooms available. Kids Stay & Eat Free (terms and conditions apply)The hotel has limited onsite parking but can supply permits for in house guest for the ample parking surrounding hotel. ... more   less 

Additional Information about Holiday Inn Portsmouth

Address: Pembroke Road, Portsmouth PO1 2TA, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: £86 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Portsmouth 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Holiday Inn Portsmouth Hotel Portsmouth
Portsmouth Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Portsmouth staff and other travellers.
3 questions
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Nuneaton, United Kingdom
2 months ago
Telford, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Portsmouth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park early to get a space, and avoid trees laden with seagulls.”
 of 5 bubbles BerkshireTravelHog, 23 Nov 2016 | Read review
“Try to get a room on the upper floors 429/529 amazing views!”
 of 5 bubbles S8063OQmariaa, 18 Nov 2016 | Read review
“upstairs,at the back away from the road. yes, very quiet there”
 of 5 bubbles 831howardb, 5 Nov 2016 | Read review
“Park on side street less hassle ( get ticket from hotel)”
 of 5 bubbles GeorgyP421, 3 Nov 2016 | Read review
“Pick higher floors although we didn't find it a noisy location.”
 of 5 bubbles 26debz, 20 Oct 2016 | Read review
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