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Holiday Inn Express Portsmouth - Gunwharf Quays

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Holiday Inn Express Portsmouth - Gunwharf Quays
Holiday Inn Express Portsmouth - Gunwharf Quays
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1,152 Reviews from our TripAdvisor Community

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Showing 1,114: English reviews
Ringwood, England, United Kingdom
Reviewed 2 days ago NEWvia mobile

This is one of Those holiday inns that you remember, it's sufficient for a nights stay, the rooms are ok, the staff did their best, the breakfast however was disappointing, half hearted effort at a cooked breakfast, abandoned scrambled eggs, resting baked beans and enough sausages for a crufts after party , disappointingly sufficient, would I stay again? Only if...

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Helpful?
Thank MarkDotJames
swindon
Reviewed 2 days ago NEWvia mobile

I really wanted to give this hotel a great review, from the moment we walked in presentation was good, the reception staff were exceptionally pleasant, friendly and helpful. Location is excellent for shopping and the historic dockyard. The room was clean and tidy, the bathroom perfectly adequate. I have read complaints about the breakfast on here, but I found it...

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Helpful?
Thank rdctew
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear rdctew, Thank you for taking the time to review your recent stay with us. It really is great to hear that you enjoyed your stay overall and that you found our staff to be pleasant and friendly. After all, that is what we are here to do; make your stay as good as we can. Regarding the issue with...

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Spent a night at Holiday Inn Express during February half term. Great hotel for the price. Excellent location, right in the heart of things - once you park up, everything is in walking distance. Room was ok but refurbishment work was taking place. I've read many negative reviews about breakfast but it was fine - not gourmet but perfectly ok....

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Helpful?
Thank Apple967
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Apple967, It is great to hear that you enjoyed your stay with us and that you found our staff to be friendly and helpful. We aim to please! Our breakfast selection is always fresh and has a good selection, so we are pleased that you found it to be good also. We look forward to seeing you again soon....

France
Reviewed 3 days ago NEW

Very helpful staff on reception, before I arrived they organised parking for me with a permit for an overheight vehicle. Nice welcome, nothing too much trouble. I liked my room, very comfortable, quiet well insulated. I was impressed at how quickly and professionally the night staff dealt with a nasty drunken incident in the corridor during the night, People concerned...

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Helpful?
Thank NavmanFrance
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear NavmanFrance, Thank you for reviewing your recent stay with us here at the Holiday Inn Express Gunwharf Quays. It is great to see that you enjoyed your stay with us and that you found our location to be fabulous and that you took advantage of it. We do apologise for the disturbance that occurred during the night at the...

Leighton Buzzard, United Kingdom
Reviewed 4 days ago NEW

Convenient location for either shopping at Gunwharf Quays or visiting the Historic Dockyard and related attractions. Clean and tidy, friendly staff. Wi fi. Parking nearby in the main shopping centre car park for a cheap rate. Bed a little uncomfortable for me but that's a personal preference. Breakfast selection a little limited but the cooked breakfast was fine. Staying here...

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Helpful?
Thank busygreenmum
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear busygreenmum, Thank you for taking the time to review your stay with us. It is great to read that you enjoyed your stay and found our location to be excellent. Thank you again for complimenting our great staff we have at the hotel. This will be passed along to them. We hope to welcome you back again so you...

Yorkshire, England
Reviewed 4 days ago NEW

This was the 2nd time I've stayed here as I had business in the area & location wise it is great on an evening. Sadly on this occasion the stay was anything but great. I booked a double room and was given 343.. This is quite possibly the furthest room in the hotel, which I didn't have a problem with....

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Helpful?
Thank Spiderdude
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Spiderdude, Thank you for reviewing your stay with us. We are sorry that your email was not responded to. We aim to answer all emails as soon as possible. Regarding the issues you encountered whilst staying with us, we apologise for these. With the air con unit; we did come and have a look at it and when we...

Newport
Reviewed 1 week ago NEWvia mobile

For an hotel that occupies an excellent spot in the Gunwharf Quay shopping centre and within a stone's throw of major Portsmouth attractions, the Holiday Inn Express does little to make itself stand out from other hotels of the same class. The rooms, facilities and general comfort are only just passable but the whole affair is held together by a...

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Helpful?
Thank Anglosearcher
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Anglosearcher, Thank you for reviewing your stay with us. We are sorry that you found our hotel only passable. We strive to give the best service we can. Thank you for the comment about our great team. Regarding the condition of the rooms and your comments, we are getting a refurbishment in early Spring; so we look forward to...

Guadiaro, Spain
Reviewed 1 week ago NEWvia mobile

This hotel is to Holiday Inn Express brand standard and clean and suitable for short visits. Adequate facilities in the rooms with coffee and tea making facilities and ample space. Bathroom fitted with liquid soap dispensers but this is standard for HIE and keeps costs down. Very efficient and friendly reception staff at check in and definitely a hotel fit...

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Helpful?
Thank pavakeal
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Pavakeal, Thank you for reviewing your stay with us at the Holiday Inn Express Gunwharf Quays. We are so pleased that you enjoyed your stay, and that you liked our efficient staff. We hope to welcome you back again once we have had our refurbishment in the Spring. Kind regards, Duty Manager

Kent, UK
Reviewed 1 week ago via mobile

Stayed here for a mix of business and pleasure. Had an early morning meeting on the IoW so stayed here with my colleague/friend to wander round the shops on arrival then a good HIE breakfast before our early start. Only the shopping lived up to expectations Room smelt heavily of horrid air fresheners on arrival- as if they were trying...

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Helpful?
Thank andyandkatieUK
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear AndyandkatieUK, Thank you for taking the time to review your recent stay with us. First of all let us apologise for the cleaning smell in the room. Our housekeepers make sure that all areas of the rooms are clean and up to their high standards; so this may be why the room on check in smelt a little of...

Derbyshire
Reviewed 1 week ago

This hotel is very well situated for tourist amenities. The hotel was clean and the breakfast sufficient (although the addition of bacon would be nice). The staff were extremely friendly and helpful. Lots of restaurants very close by together with the retail outlet.

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Helpful?
Thank AnneDerbyshire
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear AnneDerbyshire, Thank you for reviewing your recent stay with us. It is great to read that you enjoyed staying with us, and you found our hotel to be of good quality. You are right; we are close to many restaurants and we are glad that you went out and experienced the atmosphere. Regarding our complimentary continental breakfast; it includes...

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Portsmouth hotel is located within Gunwharf Quays which is a vibrant waterfront development offering a number of attractions, including over 95 designer clothing outlets,over 25 restaurants & bars, a cinema, ten pin bowling, casino and comedy club. The Holiday Inn Express Portsmouth Hotel is ideally located for business or leisure breaks. It comprises 130 en-suite bedrooms and 2 modern meeting rooms, all with comfort cooling, natural daylight and free wifi throughout the hotel. The Great room and lounge area situated on the first floor offers drinks and relaxation in the evening, as well as a free continental breakfast with hot favourites which include scrambled egg, sausages & baked beans in the morning. Undercover secure parking is available in the award winning main Gunwharf Quays car park, all Hotel guests receive discounted rates for car parking in the main Gunwharf Quays car park, first twenty four hours or first exit is free of charge and then second 24 hours or exit and thereafter are charged at £2. Access to trains, buses and ferries are all within walking distance. Southampton International Airport is 22 miles away. Convenient access to all of Portsmouth's many attractions, including the Spinnaker Tower, The Historic Dockyard, Portsmouth Old Town with its cobbled streets and the waterfront, filled with traditional pubs and restaurants are all within walking distance. PLEASE NOTE: THE HOLIDAY INN EXPRESS - PORTSMOUTH GUNWHARF QUAYS HAS DEDICATED DISABLED CAR SPACES OUTSIDE THE HOTEL ENTRANCE, WITH A DROP OFF/PICK UP FACILITY BY THE FRONT DOOR. THERE IS APPROX A 3 MINUTE WALK FROM THE UNDERGROUND CAR PARK TO HOTEL ... more   less 

Additional Information about Holiday Inn Express Portsmouth - Gunwharf Quays

Address: Gunwharf Quays | Gunwharf Quays, Portsmouth PO1 3FD, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: £85 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Portsmouth - Gunwharf Quays 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Portsmouth - Gunwharf Quays staff and other travellers.
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Questions? Get answers from Holiday Inn Express Portsmouth - Gunwharf Quays staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in 343 it's a shocker!”
 of 5 bubbles Spiderdude, 16 Feb 2017 | Read review
“Call the hotel and make sure you understand the car park arrangements”
 of 5 bubbles TameemB, 30 Dec 2016 | Read review
“ask for a room overlooking the Gunwharf Quay rather than the rear of the hotel.”
 of 5 bubbles B4416HCmarkc, 28 Nov 2016 | Read review
“Depends if the lift is working!”
 of 5 bubbles SarahW42, 6 Nov 2016 | Read review
“Best views from upper floors”
 of 5 bubbles Mikko66, 6 Nov 2016 | Read review
5 of 5