Don't look for the address on Portsmouth GPS. It's in Southsea, not Portsmouth! Once we found it things were better. Staff were welcoming and informative. Room is tidy, clean and warm. One and a half flights of stairs could be a problem for some. Gastro pub is 50 metres away…
Lots of plus points, like the cleanliness and nicely designed room. Good selection for a freshly cooked breakfast, and nice staff. I mentioned it was my partners birthday and they slipped a birthday card under the door which was very sweet. I would definitely stay again.
A very comfortable overnight stay. The room was a good size with relaxing decor, a very comfortable bed and a clean bathroom with quality complimentary toiletries. Staff were all cheerful and helpful which created a friendly ambience. There was a good menu for breakfast served…
We booked 2 of the Mercer Florence hotels in Dec 17 for guests for our wedding on HMS Warrior so it was fitting we returned to the same hotel and same room for the same dates to celebrate our 1st anniversary The same style, comfort, quality and attention just added to the glow…
Excellent room - we were upgraded to a very stylish and spacious executive king room. Breakfast was also fresh cooked and delicious. Staff were very pleasant. Excellent value in comparison to similarly priced options.
"We had room 8 in Florence Suite and it is a suite..."
"The rooms at the top of the hotel that face towards the sea get the most sunlight."
"Have now stayed in 3 different ones - all very good."
"The superior rooms are worth the extra supplement"
"Ring the hotel directly."