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Grand Harbour Hotel

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Traveller (518)
Room & Suite (326)
Dining (104)
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Overview
  • Excellent23%
  • Very good30%
  • Average24%
  • Poor14%
  • Terrible9%
Travellers talk about
“cruise package”(47 reviews)
“cruise terminal”(60 reviews)
“one night stay”(48 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (2,058)
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All reviewscruise packagecruise terminalone night staybuffet styleshopping centregood nights sleepwest quayatriumshipportdocks
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1 - 5 of 2,017 reviews
Reviewed yesterday via mobile

Located near the cruise ships terminal, old town and shops precinct this Hotel met all of our expectations. Clean and comfortable retro style rooms with friendly well informed “can do” attitude staff. Breakfast is buffet style(love the black pudding & kippers!!) or you can order...More

2  Thank PaulnGail B
Response from MGervasoni17, General Manager at Grand Harbour HotelResponded yesterday

hank you for choosing Grand Harbour Hotel Southampton and taking your time to share your experience with us. We are delighted to hear that you had an excellent stay in our hotel. Being a part of hospitality industry, we want nothing else than comfort and...More

Reviewed 3 days ago via mobile

Stayed at this hotel for a night last week as part of a team night away with work. My room was okay but I was a little disappointed that the floors didn’t look to have been cleaned properly. That aside the hotel staff were very...More

1  Thank RachelMae_xo
Response from MGervasoni17, General Manager at Grand Harbour HotelResponded yesterday

Thank you for your comments regarding your recent stay at The Grand Harbour Hotel. Please allow me to apologise for the cleanliness, i will discuss this immediately with housekeeping. And for the queue's at reception. I am pleased you enjoyed your lunch, and I hope...More

Reviewed 3 days ago

Had a lovely lunch whilst relaxing in the open bar area, great views of Southampton and a great place to relax and unwind. There is a large selection of drinks and daily specials to enjoy. There is a choice or restaurants and you can also...More

3  Thank ChrisAnders2014
Response from MGervasoni17, General Manager at Grand Harbour HotelResponded yesterday

Thank you for your fabulous comments regarding your recent experience at The Grand Harbour Hotel. We are delighted you enjoyed your lunch and we hope you visit again soon.

Reviewed 4 days ago via mobile

We arrived and room was pleasant, had a sea view, with balcony but it was covered in bird excrement . Went for a cream tea, restaurant is nice and bright but service slow . Had a massage at the spa, quite nice . Went for...More

1  Thank 40lulu
Response from MGervasoni17, General Manager at Grand Harbour HotelResponded yesterday

Thank you for your comments regarding your recent stay at The Grand Harbour Hotel. I am disappointing to read that your experience wasn't 100% satisfactory, but very pleased to read the good parts. The team strive to ensure that the hotel is being improved everyday...More

Reviewed 5 days ago via mobile

I was very pleased with my stay here the room was large and had everything we needed however breakfast was cold and there was not enough staff for the size and capacity of the restaurant but i had a great stayMore

1  Thank lodhrv
Response from MGervasoni17, General Manager at Grand Harbour HotelResponded 4 days ago

Thank you for your fabulous comments regarding your recent stay at The Grand Harbour Hotel. It is fantastic to read that you had such a pleasant stay. And i will discuss the staffing levels with the management team, especially relating to breakfast. Thank you for...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$116 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Southampton
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$116 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Southampton
Room types
Suites, Non-Smoking Rooms
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Traveller (518)
Room & Suite (326)
Dining (104)
Pool & Beach (11)
Amenities (20)
Business Centre & Event Rooms (14)
Questions & Answers
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bethdewane1990
25 March 2018|
AnswerShow all 2 answers
Response from MGervasoni17 | Property representative |
Good Morning, Thank you for contacting Grand Harbour Hotel. Of course you can have guests. Hotel policy is that 2 adults can stay in a room. If you have a visitor, it would be a good idea to advise reception for health and... More
0
Votes
bethdewane1990
22 March 2018|
AnswerShow all 2 answers
Response from MGervasoni17 | Property representative |
Good Morning, Thank you for your email. You can use the spa facilities during the opening times. The pool, Jacuzzi, steam and sauna are open 7pm -8pm 7 days a week. Should you wish to book a treatment, please call 023 80... More
1
Vote
steven c
18 March 2018|
AnswerShow all 2 answers
Response from Jim b | Reviewed this property |
it cost 10 pound to park and check out is 11 am
-1
Votes
Room Tips
"Ask to be upgraded"
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"Ask for a room with a balcony facing thesea"
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"Any room, as its the package that is important"
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"Room at the front of the hotel for views although balcony was tiny"
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