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Grand Harbour Hotel

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Grand Harbour Hotel
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1,456 Reviews from our TripAdvisor Community

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Showing 1,429: English reviews
Royal Tunbridge Wells, United Kingdom
Reviewed 2 days ago NEWvia mobile

We had the mis-fortune of booking a room at the Grand Harbour DeVerre on the way down to the South Coast. When we arrived we were advised by Peter , the Night Service Manager who advised that our room had been sold to other guests & that the hotel was fully booked. We had driven from Kent to arrive in...

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Helpful?
Thank Neil K
Aberdeen
Reviewed 3 days ago NEW

its badly in need of some TLC. It was previously a pretty exclusive hotel in its day, but in recent years it hasn't been as well maintained as it should. The bar area is particularly poor. If you are cruising the location could not be better, you can walk to the port. Breakfast was busy, but well run, food was...

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1Thank Iain A
St Helier, United Kingdom
Reviewed 3 days ago NEW

Stayed for two nights. Good deal with Superbreak and received a room up-grade on arrival. Would have liked coffee on arrival but could not find anyone to serve so walked into Southampton. Ate in restaurant on first night; well cooked food and friendly service. Would have been helpful to have information about hotel (mealtimes etc.) and spa in room -...

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1Thank Daisea
Weymouth, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed here for my husbands work Christmas do and we were really looking forward to it as hadn't been to the Christmas dos for a couple of years ! I'd also done loads of child and dog care organising prior to visit !!! We got into our room and all the electrics stopped working so had to return to...

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Thank doctash
Hemel Hempstead, United Kingdom
Reviewed 3 days ago NEW

Just a wow place to stay and paricularly if you have the Presidential Suite. Our check in was efficient and friendly. In our room we were very happy and surprised to see a bottle of Cava, fruit platter and birhtday card as a gift for me. The suite is beyond works amazing. The 2 person jacuzzi was fun. It was...

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1Thank gt834162
Worcester, Massachusetts
Reviewed 4 days ago NEW

Very large hotel overlooking harbour. Easy walk to town quay with ferries, coffee shops and bars-recommend Drowning man nearby. Efficient, friendly check in and helpful concierge. Clean, good-sized room overlooking harbour. Lovely tub for a soak. Skipped their pricey breakfast for nearby Starbucks. Coffee/tea making set up in room. A bit dated looking room but giving 4 stars for convenience...

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1Thank SmallBoatCruiser
Lyndhurst, United Kingdom
Reviewed 5 days ago NEW

Recently stayed here for our company Christmas party and was a little disappointed! The reception staff were very nice and friendly and the general feel of the hotel was nice, however they seem to be very under staffed and I think some of the staff were from an agency so have no idea how things worked, our bedroom was okay,...

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Thank Richard S
Hampshire, United Kingdom
Reviewed 6 days ago NEWvia mobile

I had been told that this was a luxury hotel, however our experience was very different. The two main lamps were not working, leaving the room very dark, reception staff were asked for new bulbs and they advised that this would be sorted - the following morning when we checked out they had still not been replaced. Breakfast was an...

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Thank icklemiss80
Chelmsford, United Kingdom
Reviewed 1 week ago

Appearances go a long way and this place stands out from the crowd you will want to take a picture from the outside, car parking easy and a great drop off zone. I know what you are waiting for the ..... the but .. well here are just a few. Checking in was not the norm with a flustered receptionist...

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1Thank Simon H
Winchester, United Kingdom
Reviewed 1 week ago via mobile

At the first view, this is an opulent and excellent hotel. However, once you start to look beyond the mostly polished "exterior" (not the actual exterior, that's grubby), there are quite a few problems. The Spa area is in serious need of some TLC with peeling paint, cracked features and looking dated. A major issue was the handle on the...

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Helpful?
1Thank Alec W
Management response:

Dear Alec W, Thank you for your review of the hotel. I was disappointed to read about your experience you had with us during your stay and hope you will accept my sincere apologies. We strive to exceed customers’ expectations and regret that we were unable to meet yours at this time. I will discuss your comments with the relevant...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set sail for a unique stay at the 4-star Grand Harbour Hotel Southampton. Overlooking Southampton waterfront, this iconic hotel with its towering glass atrium is a cut above the rest. Visit one of two restaurants each with their contemporary cuisine or try the unique candlelit spa. If you are in Southampton on business we can facilitate any meeting requirements with our impressive function rooms and dedicated event co-ordinators. ... more   less 

Additional Information about Grand Harbour Hotel

Address: 5 West Quay Road, Southampton SO15 1AG, England (Formerly De Vere Grand Harbour)
Region: United Kingdom > England > Hampshire > Southampton
Price Range: £72 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Harbour Hotel 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
De Vere Grand Harbour Hotel Southampton
De Vere Grand Harbour Southampton
De Vere Hotel Southampton
Hotel Style:
#6 Luxury Hotel in Southampton
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Questions & Answers

Here's what travellers have asked, with answers from Grand Harbour Hotel staff and other travellers.
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Questions? Get answers from Grand Harbour Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Presidential Suite is amazing”
 of 5 bubbles gt834162, 7 Dec 2016 | Read review
“Not adjacent the lifts”
 of 5 bubbles simonsimon325, 29 Nov 2016 | Read review
“Avoid interconnecting rooms as the sound does travel through the adjoining door”
 of 5 bubbles robh446, 27 Nov 2016 | Read review
“Hotel was quiet we were on 4th floor and great view of old city.”
 of 5 bubbles Cora47, 23 Nov 2016 | Read review
“Request a sea view .”
 of 5 bubbles loveholidaysYork, 22 Nov 2016 | Read review
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