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All reviewswarm cookiesdouble tree by hiltonchocolate cookieson arrivalsat navlovely hotellarge car parkhot buffetchristmas partypre cruisebar foodpeppa pigwould stay againdecent sizechecking outroom was clean and comfortableplenty of parking
Came here with a work college for a meeting in the lounge and was pleasantly surprised! Starbucks coffee and lunch was great and reasonably priced , the lounge area definitely looks better after the refurb. was nice to see the staff were in good spirt's...More
Staying at the Hilton is always a pleasure, as the staff are always cheerful, friendly and efficient.
The bedrooms are large, clean and tidy, with even an iron and ironing board. The beds are big and very comfortable. Rooms also have tea and coffee facilities....More
2 Thank Douglas W
Response from Richard G, General Manager at DoubleTree by Hilton SouthamptonResponded 7 February 2018
Great review Douglas W! Thank you for taking the time to share you experience with us. I really appreciate your feedback and I am so glad you found the team cheerful and friendly. Sounds like you really enjoyed your meal with us and I hope...More
I am a Diamond Hilton loyalty member (I know I sound pompous but it gives context) the hotel decor and facilities are very good but the standard of customer service is dreadful, the food at best is mediocre, I've noticed that when one complaints nobody...More
Stayed here for 1 night before heading on a cruise... loved that I could leave my car here while I was away and they also arranged transport to and from the ship.
The room was spacious and very comfortable... the room had a folder of...More
This morning, after the snow, we decided to have breakfast before we left to give the roads time to clear. First problem arose when the first plate to use was dirty with dried food stuck to it. The second problem was we asked for coffee...More