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Highfield House Hotel

567 reviews
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Traveller (25)
Room & Suite (43)
Dining (6)
Overview
  • Excellent23%
  • Very good45%
  • Average24%
  • Poor6%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Wheelchair access
Conference Facilities
Laundry Service
3.0 Star Hotel
All hotel details
Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (567)Write a Review
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233
136
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15
Show reviews that mention
All reviewsbreakfast was excellentbuffet styleself servicehot nightsouthampton universitytrouser pressthree starplenty of parkingfree wififull englishhotel guestsironing boarda bit tiredtwin roomclose to shopstop flooronly stayed one night
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1 - 5 of 553 reviews
Reviewed 1 week ago via mobile

So this is a difficult review to write. First of all, the hotel is a typical old-style British hotel with squeaky floors and ugly carpets ;) The smell and the comfort level is not great and the room was tiny, old IKEA type wardrobes and...More

Thank Stephan M
Response from Paul U, General Manager at Highfield House HotelResponded 1 week ago

Dear Guest, Thank you for your constructive review, we appreciate the feedback. I was delighted to read that my team helped boost your stay, I will ensure that your comments are shared with them. It's also very pleasing to discover your satisfaction with the Handy...More

Reviewed 1 week ago

I Stayed in a single room which was clean, small but enough room for my one night stay. The heating was hot which was great as it was a cold night .The bed was really comfy and i slept like a log.The Free smart phone...More

Thank deano71190
Response from Paul U, General Manager at Highfield House HotelResponded 1 week ago

Dear Guest, Thank you for your kind review, we are so pleased you had an enjoyable stay. I will share your feedback with the team which I'm sure will be an encouragement in our efforts to continuously improve. Best Regards, Paul Upton | General Manager

Reviewed 3 weeks ago via mobile

Very reasonable prices and close to shops, cafes etc. Friendly helpful staff. Haven’t tried the restaurant. Basic but clean an comfortable rooms. No lifts so maybe not suitable for everyone. Deservedly popular.More

Thank MartinSX
Response from Paul U, General Manager at Highfield House HotelResponded 3 weeks ago

Dear Guest, Thank you for taking the time to leave a review, I was delighted to read of your satisfaction with my team and the rates we offer. I hope we have the opportunity to welcome you back in the future. Kind Regards, Paul Upton...More

Reviewed 3 weeks ago

Breakfast was good and the breakfast staff were very helpful, especially the lady/cook who cooked us some fresh eggs and brought them to our table Hotel a bit tired but Room very clean and bed comfortable Great location for The Brook, music venue and pub/eateriesMore

Thank AndyB1250
Response from Paul U, General Manager at Highfield House HotelResponded 3 weeks ago

Dear Guest, Thanks for the constructive feedback. I was pleased to read you had a pleasant stay and have noted your feedback regarding the hotel looking a little tired, rest assured, this feedback will assist us during our future renovation plans. Kind Regards, Paul Upton...More

Reviewed 3 weeks ago

We stayed here for 1 night whilst visiting family. The big advantage for us was free parking (and plenty of it) and its close proximity to Portswood's main street, which meant plenty of choice for somewhere to eat. We didn't eat in the hotel -...More

Thank Lynne24
Response from Paul U, General Manager at Highfield House HotelResponded 3 weeks ago

Dear Guest, Thanks for the review, I've noted your comments regarding the heating - rest assured, I will follow up with my maintenance team. I was very pleased to read you were satisfied with out location and my team, I will share your comments with...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Conference Facilities
Breakfast Available
Details
Price range
US$61 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$61 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (25)
Room & Suite (43)
Dining (6)
Questions & Answers
Ask a question
lazylamb
4 February 2018|
AnswerShow all 2 answers
Response from m0dam | Reviewed this property |
I don’t believe they offer parking for the duration of a cruise. The car park is a standard size for a smallish hotel. However, we didn’t ask the question so maybe contact them directly.
1
Vote
BillyT9999
7 September 2017|
AnswerShow all 3 answers
Response from Paul U | Property representative |
Hi there, the hotel does not have a Bar or Evening Restaurant. A selection of bottled drinks may be purchased from reception and there is a neighbouring restaurant and bar. The hotel does have a Breakfast room. Hope this... More
0
Votes
Bua G
1 August 2017|
AnswerShow all 3 answers
Response from visit2011 | Reviewed this property |
20 minutes by taxi (maximum)
1
Vote
Google Translation
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123
Room Tips
"If possible choose a room overlooking the rear car park, no road noise"
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"Check the shower works before unpacking your suitcase."
Read review
"Upper floor worked for me."
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"Choose a room in any other hotel over one here - you will be glad you did. Avoid Room 110 at all costs."
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