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Three Counties Hotel

Traveller (72)
Room & Suite (15)
Dining (12)


Independent 60 bedroom hotel with emphasis on friendly, personal service. The hotel is set in 3.5 Acres of landscaped gardens and lots of free car parking.
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Property amenities
Free Parking
Room Service
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Good to know
100Room tips
Traveller rating
  • 104
  • 141
  • 88
  • 33
  • 23
Time of year
Traveller type
  • Filter
  • English
Popular mentions
Stayed here as a single in a Garden room with my daughter and hubby next door. Not cheap, I paid £227 for 3 nts B&B ( Sunday £67, Mon and Tues £80ea.) single status. The cooked Breakfast at 8.45am was dismal, food cold, sad looking and obviously there since being put out at
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Response from Michelle S, Manager at Three Counties Hotel
Responded yesterday
Sorry to read your review and I extend our sincerest apologies for not coming up to our usual standards, we take all reviews seriously and will we definitely address the matters raised. I am glad that you were pleased with some elements of your stay so thank you for that. I am sorry that you feel you wouldn't stay here again, I would love the opportunity to prove to you that we are usually better and feel confident you wouldn't be disappointed. Please feel free to contact me should you decide to give us another chance. Many thanks again.
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Reception staff were very friendly ,had food in the bar price were ok the lady on the bar very good let me know about local bars and night life and had no issues will stay again .rooms were very clean and just what I expected overall got want I paid for .
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Response from Michelle S, Manager at Three Counties Hotel
Responded 5 days ago
Thanks Anthony for your review, I'm really glad you enjoyed your stay and look forward to seeing you again in the future!
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The restaurant is dated, the food mediocre at best and the staff need training on how to be waiters. The room I stayed in had paper thin walls. I could hear the next room’s telephone conversation at 0600. And the hotel plumbing could be heard at times from the room. The
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Response from Michelle S, Manager at Three Counties Hotel
Responded 1 week ago
Hi Christian. I'm really sorry you didn't enjoy your stay and I'm not sure what has happened in the dining room. I'd be happy to correspond with you about it, my email address is michelle@threecountieshotel.co.uk. Many thanks and I hope to hear from you.
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Location ..good. Cleanliness.. good Beds.. comfy. Breakfast.. standard English and continental Decor... dated..tired.."My aunty gwens house". Service.. good. Helpful. Bathroom.. same as decor. Dated. Price. Now... when you book on booking.com and the price is 50something quid.
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Response from Michelle S, Manager at Three Counties Hotel
Responded 2 weeks ago
Dear Sir. I am sorry that you felt you were somehow being conned into paying a rate you were not expecting. If you check your Booking.com confirmation (I have a copy if you need it) you will see that you booked a twin room for single occupancy and it clearly states max occupancy of 1 guest, hence the rate of £57.00. Therefore, we expected that you would be in the room on your own. There were actually two of you in the room so the £70 rate was in fact correct. These were some special rates we were offering during the January weekends. We are certainly not wanting to dupe people into paying any extra money but, at the same time, expect that a guest wants what they booked. The decision to 'let it go' is by no means an admission of anything but simply our attempt to try and deal with the situation when you were clearly very unhappy, it was definitely only a gesture of goodwill on our part.
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Although located on a very busy road, the hotel is set in landscaped gardens and is well away from any traffic noise. Lovely reception area and very friendly and helpful staff. Stayed in a Garden Room with parking outside the door. Set away from the main building it is only a
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Response from Michelle S, Manager at Three Counties Hotel
Responded 6 Jan 2019
Thank you for your review. I am glad that overall your visit to us was a positive experience but all comments are taken on board so that we may improve. It's nice to read that the staff made the visit, we do pride ourselves on our good customer service! I hope we can welcome you to the hotel again in the future. Many thanks.
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
"Don't book a Garden View room if you aren't prepared to hike across a car park to your room"
"Garden rooms have the advantage of being able to park outside the room"
"100+ inside the main building."
"Garden rooms are quiet."
"If bringing your Dog a Garden room is ideal"
US$58 - US$98 (Based on Average Rates for a Standard Room)
3 countiesthree counties hotel herefordthree counties hereford
United KingdomEnglandHereford
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