Salisbury Arms Hotel
Fore Street, Hertford SG14 1BZ England
Go to your Happy Price
Multiple ways to pay
eDreams
ZenHotels.com
Lol.travel
View all 7 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (89)89
Room & Suite (22)
Dining (6)
About
#2 of 16 hotels in Hertford
Location
Cleanliness
Service
Value
Our 35 elegant bedrooms in the heart of Hertford are completed to a stunning level boasting elegance and historic style, whilst keeping all the luxury touches of modern life. Each room has been lovingly designed to delight the senses and provide pleasure to our guests. Experience a quirky and traditional décor with unique touches to each room, whether you’re visiting for business or enjoying a break this is the perfect space to unwind with a touch of luxury. A mix of home comforts and up to date technology are fundamental to any good stay away from home, which is why we’ve made sure all our rooms include everything you need including air conditioning, fast Wi-Fi, Nespresso machines and smart TVs. Breakfast is served from 7.30am on weekdays and 8am on weekends until 11.30am, and our full menu from 12.00pm. Check out is 11am.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Secured parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Taxi service
Newspaper
Non-smoking hotel
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Special diet menus
Show more
Room features
Room service
Safe
Bottled water
Iron
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
Location
90Good for walkers
Grade: 90 out of 100
61Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
Fore Street, Hertford SG14 1BZ England
Getting there
Car HireSee all Hertford car hire
435Reviews2Q+A81Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 203
- 143
- 53
- 24
- 12
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
I loved staying in this nice little hotel! The atmosphere there was like being in a fairy tale. It is so cute both inside and outside. The room was very fresh and super cosy, I almost felt pity to leave it. Definitely will stay there again next time in Hertford!
Read more
Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Just had an amazing brunch! We chose the Garden Breakfast and we both said it was a full 10/10. Couldn’t fault anything. Tasted fresh and was served hot. Cannot recommend enough. The Hotel bar area is so cosy it’s a real find. You must visit.
Read more
Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Salisbury has been the place to go to for all the family over many years!! the refurbishment has been amazing but sadly the experience was let down by staff. To begin with, I had made a point to book a table for my mums 88th birthday breakfast, picking the table in the front bar close to the fire. We arrived and the table was taken! No apology , nothing. The table we sat at wasn't set up for eating and we waited before any staff actually made a point to greet us, despite the fact I had made a point of my disappointment to the reception staff in a very discreet friendly manner just getting the point across. Our order was taken and the cutlery brought to the table, no condiments, then the coffee arrived and I had to go to the bar for the sugar!!! The staff were not friendly, no real greeting, in fact quite miserable. the food arrived but again I felt the service wasn't up to standard. We cannot fault the food except maybe if the breakfast states toast that this would normally come as a side , instead the toast was more like egg on toast on the plate, disappointing as we all like good toast with butter. There were no check backs and at the end of the breakfast after some time the table was only partly cleared. The member of staff didn't return and so we decided not to have a second coffee instead I had to go to the bar to ask for the bill. It wasn't busy and in my opinion the staff had no cares as to whether we had a good experience. I will be back as I am hoping this was a one off, lets hope next time the experience is as good as the overall refurbishment. Its not cheap so please please make the customer feel welcome, thank you …
Read more
Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Lets hope it was a one off, I love the Salisbury, I guess that's why it was such a disappointment...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Loved this place when some friends recently took us, food was excellent, staff were courteous and polite, the atmosphere is relaxed and casual. Lots of vegetables and proper home cooked food, a rare delight these days. Would definitely recommend.
Read more
Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Snug it was!! Loved our Snug room with it's beautiful decor, everything you could possibly need including a great shower and a very comfy bed with a light and so snuggly duvet and pillows like clouds.
Read more
Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Salisbury Hotel, General Manager at Salisbury Arms Hotel
Responded 2 weeks ago
Thank you so much for the amazing review! We really appreciate it and are so glad to hear you enjoyed your stay! We hope we can welcome you back again soon! Thanks again The Salisbury Team!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Centrally placed. I like the revamp. Clean well equipped room, comfortable bed and lovely pillows, parking a bonus for sure. Continental breakfast was slightly poor. It’s Ok if you want toast and cereal but continental to me means meats and cheese options too. So we paid for a la carte, my partner really enjoyed the breakfast steak. Nice staff. We stayed for one night for a night out in Hertford.
Read more
Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Parking not guaranteed. Feels like a short stay room, as No wardrobe just hangers. No platform to...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Salisbury Hotel, General Manager at Salisbury Arms Hotel
Responded 3 weeks ago
Thank you for taking the time to leave us a review! We really appreciate it and hope we can welcome you back again soon! Thanks again The Salisbury Team!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having used the Salisbury many times in the past, this was my first return since its refurbishment to meet with Australian relatives. While pre-lunch tea and coffee was fine, lunch itself was a huge disappointment. The Chicken Supreme dishes appeared to be served with bisto gravy and not the red wine gravy expected. Vegetables were hard and not al dante, chicken was overcooked and dry, dauphinoise potatoes with little flavour and small potions. Our guests had a Sourdough Ham sandwich which was tough and a disappointing Burger with no garnish. Sadly, a disappointing experience and one I won't be repeating again given there are much better eateries in Hertford. Please do not respond with your standard "We will use your valuable feedback as a training opportunity to ensure this does not happen again." as clearly lessons are not being learned.…
Read more
Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Salisbury Hotel, General Manager at Salisbury Arms Hotel
Responded 3 weeks ago
So sorry to hear you were disappointed with your visit. Our menu has since been reviewed and we have have a whole new menu, offering plenty of different freshly made dishes and now have offerings of other breads for sandwiches as apposed to just the sourdough. I hope this one visit wont deter you from visiting again and letting us know you what the Salisbury is all about now. Kind regards The Salisbury Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautifully restored hotel in a great central part of Hertford. Room was comfortable & nicely decorated.staff very friendly & helpful. Food was very tasty & there was a Butler room with fresh milk, biscuits etc. Thoroughly enjoyable stay.
Read more
Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Salisbury Hotel, General Manager at Salisbury Arms Hotel
Responded 9 Oct 2023
Thank you so much for your lovely review! We really appreciate it and are so glad to hear you enjoyed your stay with us! We hope we can welcome you back again soon! Thanks again The Salisbury Team!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a lovely stay here. The rooms have been tastefully refurbished with sound proofing. Rooms much quieter now. Very friendly and helpful staff. Quality breakfast and comfy bed. Can’t wait for the next visit
Read more
Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Salisbury Hotel, General Manager at Salisbury Arms Hotel
Responded 5 Oct 2023
Hello, Thank you very much for your kind review, we are very happy to hear that you love the new rooms! We look forward to welcoming you back. Kind regards, The Salisbury Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely lovely hotel and even better room. Paid the extra for the role top bath. Was a shame we had to go to a wedding as we could have happily stayed in the room for 2 days. The sound proofing is really good apart from you can still hear the drunk people singing in the streets when leaving the bars in the early hours of the morning. The beed was really comfortable, but an option of different pillow thicknesses would be nice. The food was lovely especially breakfast. We loved it here and would happily stay again. Thank you.
Read more
Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Bar and restaurant gets really busy at night. Would recommend booking a table.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Salisbury Hotel, General Manager at Salisbury Arms Hotel
Responded 5 Oct 2023
Hello, Thank you so much for your very kind review and feedback. We are so happy to hear you had a wonderful stay and hope the wedding was a great day! We look forward to welcoming you back! Kind regards, The Salisbury Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$141 - US$195 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandHertfordshireHertford
NUMBER OF ROOMS
31
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingSALISBURY ARMS HOTEL - Updated 2023 Reviews (Hertford)
Frequently Asked Questions about Salisbury Arms Hotel
What are some of the property amenities at Salisbury Arms Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Salisbury Arms Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Salisbury Arms Hotel?
Yes, free parking and secured parking are available to guests.
Is Salisbury Arms Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.