Sopwell House
Cottonmill Lane, St. Albans AL1 2HQ England
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About
#2 of 31 hotels in St. Albans
Location
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Service
Value
Travellers' Choice
Nestled in 12 acres of tranquil gardens Sopwell House is a 4 star hotel in Hertfordshire and the former Georgian country residence of Lord Mountbatten. Once you enter this 'home away from home' our attentive staff, family friendly service and luxurious spa facilities will provide the perfect setting to your stay or event. Our Country House hotel enables you to escape from it all and is within easy reach of London, St Pancras National & International Train Station and Luton Airport. With 128 stylish bedrooms and suites including 16 soon to be completed Mews Apartments to choose from, exceptional service, delicious food and our opulent spa you'll find it hard to leave. As well as boasting 19 flexible function suites, Sopwell House has recently been awarded winner of the Best Independent Venue at the 2018 CHS Awards (Conference & Hospitality Show) recognising their outstanding contribution to the corporate and social world.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Aerobics
Taxi service
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Classic
Languages Spoken
English, French, Russian, Spanish and 3 more
Location
Cottonmill Lane, St. Albans AL1 2HQ England
Getting there
Car HireSee all St. Albans car hire
3588Reviews27Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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My husband and I stayed at Sopwell House to celebrate our 10th wedding anniversary after we got married there there 10 years ago. There has been a lot of refurbishment done to Sopwell and a new spa added to it since we stayed. In order to get full access to the spa you need to make sure your stay includes access to the 'Club' part of the spa which is new and beautifully done up - especially the panoramic saunas. Our room wasn't available until 3pm but we were able to use the spa from 12pm and slippers/robes were provided in the lockers. Our room was spacious and as it was a special occasion the hotel had left rose petals, macaroons and a card in our room. Make sure you let them know ahead of your stay if you're celebrating a special occasion. We ate dinner in the Brasserie and the food was lovely although I found the dessert menu a little limited and we were disappointed not to receive an anniversary dessert while other couples around us did (and the hotel emailed that we would) but that's of course only a minor gripe. The breakfast included the next day was plentiful and great selection. …
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Angelina Chua, General Manager at Sopwell House
Responded 2 weeks ago
Thank you for taking the time to share your experience following your recent stay at Sopwell House. We are delighted that you had such a lovely time and especially as you hold such fond memories of your wedding day and we were delighted to have welcomed you back to celebrate your special anniversary. We are naturally disappointed that this special occasion was not acknowledged by the team when dining with us and please be assured that I have spoken directly to them regarding this. We all look forward to welcoming you back again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were gifted a voucher for an overnight stay with spa treatments , breakfast dinner & lunch & went this Wednesday . Reception - Lovely Ting checked us in & was super helpful . Room - Deluxe & very comfy & finished to a high standard with lovely views , plenty of sockets, Elemis products , soft towels , coffee machine & all the extras you’d expect . Brassiere - Really delicious plentiful choices & attentive service . Breakfast - Plenty of choices & a relaxed atmosphere . Lunch in the spa - Fresh delicious choices & friendly staff . Cotton Mill spa - beautifully appointed . The Elemis massage & the facial I had were sublime . My therapists Sally & Vanessa were just fantastic . I had experienced many treatments worldwide & these are worth returning for . Thank you ladies . The pools & all the spa facilities are fab . My only slight issue is that the spa is set out on differs levels & as I have painful mobility problems that was quite difficult for me although I noted they have a wheelchair lift for access . I would still return however . The weather was appealing so we didn’t venture onto the lovely grounds .…
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Angelina Chua, General Manager at Sopwell House
Responded 3 weeks ago
Thank you for taking the time to share you experience of your recent visit to Sopwell House and we are delighted you had such a lovely time. It is lovely to see so many of the team receive a personal mention and I have shared your kind words with them. We all look forward to welcoming you back again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Myself and my husband got married at sopwell house on 27/10/23. It was a perfect day and could not have gone any better. Vanessa the wedding co-ordinator was incredible, I could not fault her in any way, she was truly amazing. She went above and beyond to make the wedding day so special for not only myself and my partner but our friends and families too. She was very organised, kind and approachable. I would recommend anyone thinking about having their wedding at sopwell to go for it and request Vanessa to be there to co-ordinate on the day!! ♥️
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Angelina Chua, General Manager at Sopwell House
Responded 3 weeks ago
Many congratulations on your wedding and thank you for entrusting Sopwell House with your special day. We are delighted you had such an amazing time and Vanessa thanks you for the personal mention. We all look forward to welcoming you back again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A very last minute booking to visit a friend in St Albans. I briefly mentioned on email that it was our 19th wedding anniversary and we were treated to a card and biscotti in the room. Lovely touch. The spa was incredibly accommodating for a last minute booking and we reached managed to have a treatment each. I’m recovering from spinal surgery and found everything extremely accommodating with lifts and disabled parking. Room was immaculate and had use of Elemis branded shampoo, conditioner, shower gel and moisturiser along with hairdryer and complimentary water. Breakfast was included in the price but we didn’t make it, so can’t provide an opinion on that. Can’t wait to return.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Last minute treatments can’t be booked online, but check directly as staff are incredibly...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Angelina Chua, General Manager at Sopwell House
Responded 4 weeks ago
It was our pleasure to welcome you to Sopwell House for a last minute stay and we are delighted to read that you have such a lovely time with us. We all look forward to welcoming you back again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently hosted an event for 120 people at this hotel and would highly recommend. They know exactly what they are doing and are able to advise step by step at each stage with recommendations to make the evening a success. Shanine and Chloe are very easy to deal with and it’s very reassuring to know that they understand what you need and what you want the event to look like. On the evening of the event they provided a full order of events and the operations manager Teddy was able to sort out any last minute issues and queries to make the event run to plan. We will be back again for more!
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Angelina Chua, General Manager at Sopwell House
Responded 4 weeks ago
Thank you for choosing to host your event at Sopwell House and we are delighted you had such a successful ball. Shanine, Chloe and teddy al thank you for the personal mention and we all look forward to welcoming you back again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On behalf of everyone at Alwen Hough Johnson Ltd., we would like to thank you and your colleagues Sam for all their kind assistance and care in making our 50th Anniversary Celebration so special for all of us. It was a tremendous evening, which we will always remember. Thanks again for all your support in planning the event and ensuring it all went so well.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Angelina Chua, General Manager at Sopwell House
Responded 17 Oct 2023
We are delighted to have been chosen to host your special celebrations and to read you had such a tremendous evening is very pleasing. Your kind words regarding the team and Sam are much appreciated and have been shared with them all. We look forward to hosting you again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We chose to celebrate our Parents 50th wedding anniversary with an afternoon tea at Sopwell house. The booking was seamless, the venue stunning and the service beyond helpful, totally exceptional. From the moment we arrived we were looked after, even being given a complimentary private dining room and a complimentary bottle of Prosecco to toast our parents celebration. The lady in charge of our booking went above and beyond, she was truly accommodating and went out of her way to make our experience memorable. The food was presented very well and there was plenty for us all to enjoy, even the younger guests, aged 5 and 12, were looked after.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Angelina Chua, General Manager at Sopwell House
Responded 17 Oct 2023
Thank you for choosing to celebrate your parents 50th Anniversary with one of our afternoon tea experiences and we are delighted you all had such an enjoyable time. We all look forward to welcoming you back again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I were invited for dinner in the 'Brasserie' Restaurant, in this lovely Hotel , where our friend was staying regularly each month for a few days: A sort of respite for her given her husband and my best friend for over 55 years, has Semantic Variant Progressive Primary Aphasia, a very fast form of dementia. It is worthy of note these days, given a difficult time in the Hospitality Sector, that the Reservations Manager, Jenny Bevans, when I wrote to her to arrange a regular monthly booking for my good friend's wife, quoted me for her, a very competitive rate, given regular bookings and her background stressful situation. I say this as a retired Regional Corporate Manager, in the Company Sanctioning field, where for many years I had experience of this Sector, so I know and appreciate when a company has staff with an outlook conducive to fair and thoughtful client service. Caring for a husband at home, even with good help, is not conducive to an uplifting experience, but a monthly trip to this friendly place, with excellent staff interaction with clients....soon note you are a 'regular' client, does wonders, I can tell you for a 'stressed' wife and a close friend! So many thanks. I had attended a wedding a few years ago in this Hotel, grounds and the service ethic are excellent and dining in the hotel, was certainly not a disappointment; far from it. The staff were very efficient and attentive, with a good interaction with clients. My wife and I both had as 'mains' a superb fillet steak, cooked to perfection as we required, with French fries and a lovely salad and dressing. Starters beforehand, were potted salmon and whitebait for me, with a local ice cream for desert. A bottle of Sauvignon, for the ladies and a glass of Rioja for me, made the dining perfect: Suggest you view the website for the full menu; all quite unique and beautifully presented. …
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Angelina Chua, General Manager at Sopwell House
Responded 9 Oct 2023
Thank you for taking the time to share your kinds words which I have shared with the team and especially with Jenny. It is such a pleasure to read of how my team have assisted and aided in some much needed rest and relaxation for your friend and we look forward to continuing to provide them with a little haven to recharge.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great set of restaurants, bars, spa but the rooms are far too tired and basic for the price point. Pros: Great parking Excellent service Club at cottonmill exceptional Cons: Rooms are very tired No fridge No coffee machine No clear upgrade option Cramped room feels hugely overpriced. Restaurant food excellent, atmosphere poor I paid around £1k in total for a one night stay including club access and two treatments with lunch, dinner and breakfast. We were truly wowed by the superb service by the hotel staff and such great decor. The club at cottonmill is one of the best. The regular spa is average. Sadly later going up to the room I was genuinely surprised. It’s fine but a premier inn plus room is better equipped, newer and comfier at the same price that I paid for lunch here. Badly worn wardrobe and general upkeep (cracked and non-working towel rail, dented bin etc just took the edge off paying what I’d get a cheeky weeks holiday in Europe for). Shampoos are bolted to the wall for fear that at this price point I go around nicking the stuff, not even a coffee maker or a Fridge for our bubbly? First world problems yes, but at these prices they need to match up their rooms to the overall experience. The restaurant (Brasserie) felt again that the price and excellent food (a superb steak) didn’t match up to the airport-cafe style seating. Overall, as the spa was just other-worldly good, it was worth the stay but I wouldn’t return.…
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Angelina Chua, General Manager at Sopwell House
Responded 9 Oct 2023
We are naturally disappointed to read that you felt a little let down by your room and we would always recommend speaking to a Duty Manager at the time rather than leaving us feeling underwhelmed. It is regrettable that you did not seek any assistance or give us an opportunity to assist. We are delighted that despite this you still enjoyed your time in the Spa, your dining experience and were wowed by the superb service my team gave you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sopwell House is a lovely hotel with very friendly and professional staff. The food was excellent, both breakfast and dinner and the chef Bhuban went to great trouble to cater for my food allergy. I would have given a 5 star rating, but was disappointed that neither of the windows in our bedroom could be opened and despite reporting this nothing was done. It was very hot to sleep and although we used the air con during the day this was too noisy to run all night. For the price I would have expected a bedroom with windows capable of opening. Otherwise would thoroughly recommend.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Angelina Chua, General Manager at Sopwell House
Responded 9 Oct 2023
Thank you for taking the share your experience following your recent visit to Sopwell House and Bhuban thanks you for the personal mention and it was a pleasure to cater for your dietary needs. We are naturally disappointed to read that despite seeking assistance your windows remained unable to be opened and please be assured that I have spoken to the team in this regard. We do hope that this lapse in service will not deter your from visiting again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$286 - US$396 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sopwell house country club hotel st. albans, sopwell house country club and spa, sopwell hotel country
LOCATION
United KingdomEnglandHertfordshireSt. Albans
NUMBER OF ROOMS
129
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Claim Your ListingSOPWELL HOUSE - Updated 2023 Reviews (St. Albans)
Frequently Asked Questions about Sopwell House
Which popular attractions are close to Sopwell House?
Nearby attractions include Locked Escape Rooms (1.2 miles), The Odyssey Cinema (0.9 miles), and St Albans Cathedral (1.2 miles).
What are some of the property amenities at Sopwell House?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Sopwell House?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Sopwell House?
Conveniently located restaurants include DavVero, HATCH, and Al Farid.
Are there opportunities to exercise at Sopwell House?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Sopwell House?
Yes, dry cleaning and laundry service are offered to guests.
Does Sopwell House offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sopwell House?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Dutch.
Are there any historical sites close to Sopwell House?
Many travellers enjoy visiting St Albans South Signal Box (0.9 miles), St Albans Hertfordshire England (1.5 miles), and The Wallingford Screen (1.2 miles).
Does Sopwell House have any great views?
Yes, guests often enjoy the park view available here.