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4.0
#1 of 5 inns in St. Albans
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Finding an ideal romantic inn in St. Albans does not have to be difficult. Welcome to The White Hart Hotel, a nice option for travellers like you.
The rooms offer a flat screen TV, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
The White Hart Hotel features 24 hour front desk. In addition, as a valued The White Hart Hotel guest, you can enjoy an on-site restaurant that is available on-site. Guests arriving by vehicle have access to free parking.
Close to some of St. Albans' most popular landmarks, such as Alban Way (0.3 mi) and Parish of St Michael (0.7 mi), The White Hart Hotel is a great destination for tourists.
While in St. Albans, you may want to check out some of the restaurants that are a short walk away from The White Hart Hotel, including Prae (1.1 mi), The Foragers at The Verulam Arms (0.3 mi), and Prime Steak & Grill - St. Albans (0.3 mi).
Plus, during your trip, don’t forget to check out some of the popular historic sites, such as St Albans South Signal Box, Redbournbury Watermill and Bakery, and Sopwell Priory.
The White Hart Hotel puts the best of St. Albans at your fingertips, making your stay both relaxing and enjoyable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Boutique
Classic
Languages Spoken
English, Italian
Location
23-25 Holywell Hill, St. Albans AL1 1EZ England
The White Hart
700 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The White Hart is located slap bang in the middle of this pricey commuter enclave. My £104 single room (with breakfast) was very compact and basic but fair enough considering the premium you pay in these kind of areas.
The building is ancient so it was a pleasant surprise to find an Aqualisa power shower which was the same as I have at home. Proper third world gripe here but the position of the power point in the mounted mirror is too close to the wall so I couldn't charge my electric toothbrush up.
Staff were a bit slack on giving information out; its a good job I asked about the parking otherwise I wouldn't have been given a permit and also without any brochure evident in the room; I wouldnt have had a clue about the breakfast times or wifi password.
Other points of the top of my head were that there's plenty of parking in the courtyard to the rear of the building and the breakfast was reasonable.
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for nine nights while attending a family wedding and staying on for a holiday. It is a lovely historic building with loads of atmosphere. It’s a 2 star hotel, so we weren’t expecting 5 star facilities, as some reviewers seem to be! However the staff were lovely and looked after us really well. The room we were in was large, the shower was powerful and the bed was really comfy. We had breakfast on some mornings and found it to be good value at £10 each. (Again, some reviewers complain of lack of choice/variety in the breakfast selections. I can only repeat that maybe they should stick to 5 star hotels who cater for larger numbers of guests and can absorb the cost of wastage.) The White Hart has character and is in a great location, handy for shops, restaurants, park and Abbey. I would highly recommend it, but please, people, be realistic in your expectations!
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Decided to stay after meeting relations in Hertfordshire. Our 2nd stay at this hotel. Hotel staff we're friendly and professional. Hand sanitiser was stationed, at numerous locations, around the hotel. The hotel itself is cozy, romantic, and atmospheric, with it's own bar and restaraunt. The location is excellent, and help calm our pandemic worries. We were able to walk round the abbey, and into the town centre outdoor Christmas market in under 10mins. Our superior double room was very comfortable, we paid extra for breakfast, which was excellent.
Worth the visit, to relax, in these troubled times!
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is beautiful from the outside and the downstairs communal rooms are lovely if perhaps a little tired. The car park is essential for such a busy town and well received.
We were welcomed by a charming man and to be fair all the staff we encountered were pleasant. We were advised our room had been upgraded to a room in the "cottage" a building across the path from the main hotel. My partner was hoping for a 4-poster from his booking so we were a little surprised to find ourselves in a room that really needed a face lift. Yes, there was the added facility of a kitchen area although why we'd need a kitchen sink and microwave was beyond us!
The room was tired with grubby wall finishes, lamps coming away from the walls, a full length mirror that is like something from a funfair and the side of the bed nearest the door had a huge dip in the mattress from over use. The bathroom is lovely and well equipped but a radiator/towel heater would stop you freezing to death in there on a cold winter's morning. There is some outside noise due to single glazing but that's to be expected. Unfortunately we were awoken several times with a car alarm going off in the car park but that's not the hotel's fault.
Breakfast was interesting - The unlimited offer of cereals, toast and fruit turned out to be three tupperware containers with cornflakes, rice crispies and one lonely mashed up weetabix in the third, the fruit was a fruit bowl with whole apples, bananas and plums, all looking a little passed their best. As someone who travels frequently I'm accustomed to offerings of museli, bran cereal and prepared fruit and yoghurt for breakfast so although adequate it's become a bit of a joke between my partner and I now. Toast arrived with one slice for each of us... The full english my other half received was ok. Overall - lovely staff and we feel we'd perhaps have enjoyed the experience better being in the main hotel building. If we visited again we'd skip breakfast in favour of one of the amazing cafes the town as to offer.
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Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room small and pokey, all staff poorly trained, disinterested and unwelcoming, including those serving the overcooked breakfast menu in the morning. The smell generating from the communal gents loo on the ground floor was sick-inducing.
If you want somewhere decent to stay, I would suggest the hotel next door. Avoid this establishment like the plague!
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Date of stay: December 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fabio C, Owner at The White Hart
Responded 1 Feb 2020
Dear Mr Ian, We are highly disappointed that we have received a review of this manor from you, normally we would thank our guests for their feedback, no matter the rating, however, to thank you for a review generated from negativity is impossible. We are shocked that Trip Advisor would allow such slanderous comments, as we believe that we have not accommodated you in our hotel. Additionally if you had stayed with us, which you had mentioned (December 2019) why had you not at the time during your stay, notified a member of staff who would have been more than happy to resolve any issue you may have had. Furthermore, why have you waited over a month to post a public review, if you were as disgusted as you had claimed to be, a review would have surely been necessary on the date of checkout? As you can see, from multiple reviews, that staff are described as ‘welcoming, excellent, friendly and helpful’, so to claim that ‘all staff are poorly trained, disinterested and unwelcoming’ is absurd, as multiple people would have obtained the same view as yourself. In addition, the majority of our reviews concerning breakfast have been stated as ‘one of the best cooked breakfasts’, ‘delicious’, ‘excellent’, you must understand why we can find this obscure. One customer who had stayed in December 2019 and had reviewed in December 2019, had stated that they ‘don’t understand some of the negative comments on here’. To suggest that customers should stay at the hotel next door to us, is lamentable, leading us to believe you have submitted this review to damage our reputation and business for an unknown reason. Which is also concerning is that you have only joined Trip Advisor this month, and left only one review, that we have received. As I stated earlier; if you would have had such a terrible time in December when you had apparently stayed with us, you would have reviewed us immediately. We understand that we cannot please everyone, and do expect some comments on what we can improve on, as would any other hotel (even the best 5* hotel would expect), however not one of your comments are plausible or to be taken into consideration. White Hart Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great stay. Very quaint. Lots of quirky features with steps where you least expect them, sloping floors, twisty staircases. Room was clean and well equipped. Large TV, hospitality tray and good size en-suite. A little noisy from traffic at the front but you couldn’t hear any noise from the bar even though it was rammed and there was a sing song going on around the piano. Breakfast was lovely - pancakes were homemade and delicious with crispy bacon. Hotel also arranged for an early breakfast for us as we needed to leave early. Great customer service. Free parking was a bonus, not the biggest spaces but adequate.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed in this hotel with my husband and daughter for one night on Wednesday 13th September 2023 for daughter's graduation ceremony in the Cathedral the following day. We had two double rooms at the front of the hotel, so was a very noisy night! Everything in the room felt slightly grubby and dated and a bit mismatched. The toilet/shower was tiny and the extractor fan didn't work. The toilet also had a macerator which frightened the life out of me first time it went off! The floor of the room sloped from front to back, making a journey to the toilet in the middle of the night an experience! Tea and coffee making facilities were provided, but fairly basic. Bed was ok, a little hard for me, but I've never found a mattress in any hotel to be comfortable! I appreciate that this building is 600 years old, but some carefully considered updates wouldn't go amiss. Floors throughout creak and are sloping with some places having very little headroom. My daughter's room was similar to ours, but looked slightly better overall, a little less jaded. Breakfast in the morning was reasonably good. I just had some cereal and toast, but husband and daughter had a cooked breakfast which was served fairly quickly and was very tasty. The guy that served our breakfast could have done with some cheerfulness training, very morose! We were able to leave our cars in the small car park whilst we went to the graduation ceremony which was a god send. We'd also booked a table for lunch at 1pm for after the ceremony. On this occasion though food was very slow coming, probably due to the fact that they had problems with the fryer (even though we hadn't ordered anything fried). The poor waitress was very apologetic and we were offered free drinks whilst we waited. Couldn't fault the staff at all. (Except maybe the breakfast guy). All in all a reasonable stay, picked mainly for the location opposite the Cathedral, but wouldn't stay here again. Do not consider this hotel if you have mobility issues.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quite a charming building in good location, but.... room 3A was so noisy with plant switching on and off, in hot weather little air getting in, no sleep at all. Room 2 at the front had road noise and little air flow in the hot weather. The breakfast was excellent however. Staff were very good too.
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Room Tip:Avoid the plant rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were visiting St Albans for an overnight stay and selected the White Hart Hotel. It is certainly a quirky location with lots of history.
There is a car park that you access through an archway next to the hotel. This was very convenient.
Our room was comfortable however the TV did not work and we ran out of hot water in the morning during the second shower.
I was also disappointed that they charged a whopping £20 per night for a dog.
I’d stay again, but it did not blow me away.
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quick visit to see my son and also watch the rugby in an adjacent pub. Checking in/out went very smoothly and the room was spacious enough, clean and comfortable. On site parking was a bonys albeit a bit of a squeez
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Date of stay: March 2020
Value
Cleanliness
Service
Room Tip:central location making walking easy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the St. Albans area.
PRICE RANGE
£101 - £122 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandHertfordshireSt. Albans
NUMBER OF ROOMS
14
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Are there any historical sites close to The White Hart?
Many travellers enjoy visiting St Albans South Signal Box (0.5 miles), St Albans Hertfordshire England (0.5 miles), and Wheathampstead Railway Station (4.9 miles).
