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The Royal Wells Hotel

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179 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Reviewed 2 days ago NEWvia mobile

Went today for breakfast or "brunch" as is called. The waiting staff were lovely. Food took almost 30mins to come out even though we were only people in main restaurant (I saw a group of 6 in bar seated as if MAYBE to eat and when we left at 8 more people in bar area) hard for me to drink...

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Thank Beckyinglis
Tunbridge Wells, England, United Kingdom
Reviewed 4 days ago NEWvia mobile

We had a family gathering/meal here on Saturday 3 December for 30 people. Can not fault anything. From reception guys, bar staff and waiters/waitresses, all were friendly, great at their jobs and all went out of their way to please. Many family members have thanked us for the great time/food they had at the Royal Wells. Will definitely come here...

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Thank Carl J
Reviewed 2 weeks ago via mobile

5/5 for value. 5/5 for cleanliness 4/5 for service. Very good value when you compare prices. Was running late and phoned ahead to let them know and the night porter was made aware. Was still welcoming. Will definitely stay again when visiting the area again.

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Thank Pac03
Reviewed 2 weeks ago via mobile

We didn't spend too much time in the room, which was fine, but not the best room I've been in. It was very hard to put makeup on either in the room or the bathroom because of the light, I'd have been better with my own mirror. Also I'm always bothered by the fact that in a double room you...

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Thank Jan H
Reviewed 2 weeks ago

Managed to find a car park within the hotel grounds without much difficulty. Entered the hotel and greeted by a friendly smile at reception, provided with the key and information about my room and the hotel. Asked if I wanted an early call and a paper...great start, so much better than some hotels I have stayed in. I was on...

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Thank Robert E
West Sussex, United Kingdom
Reviewed 3 weeks ago

What a treat. Sensible, grown up welcome, modern, keen staff and beautifully presented. You can't help but be relieved when arriving at Royal Wells impressive frontage (see pic). Dog friendly (relaxed) we weren't sidelined out the back and well looked after during an enjoyable 3 night stay. There's a bonus being at the top part of Tunbridge Wells as relatively...

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Thank Paul r
Reviewed 3 weeks ago via mobile

Second time to stay at this hotel. But 1st time under new owners. A Hugh amount has been spent upgrading the rooms and communal areas. Obviously a popular hotel so shows signs of wear. Bar area small when there's a private function in and your a resident not associated with the function. That said, as we ate in the restaurant,...

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Thank Peattie305
Royal Tunbridge Wells, United Kingdom
Reviewed 4 weeks ago

The hotel has great food and a lovely looking restaurant however the service was extremely slow even though the restaurant was practically empty (Visited for Sunday Lunch) - I think the emptiness is partly due to the fact that they do not advertise their Sunday Lunch option online which I believe is a mistake and I am sure more people...

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Thank 360meganl
London, United Kingdom
Reviewed 4 weeks ago

This really is a well run hotel and certainly I always look forward to staying. The rooms are clean and adequate. The breakfast not to be missed. Overall very well run ( tho have to admit on the 3rd day of my stay someone ran out of time in making my bed - despite the room being empty from 9am...

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Thank ivydon
London, United Kingdom
Reviewed 4 weeks ago

Really nice hotel good price for the standard, room was nice and clean with water etc in the room. good shower with plenty of hot water. Room service was very nice for a late night snack. We where on the top floor and the music was still audible from the function room, we slept through it but I imagine if...

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Thank tomolewis

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about The Royal Wells Hotel

Address: Mount Ephraim, Royal Tunbridge Wells TN4 8BE, England
Region: United Kingdom > England > Kent > Royal Tunbridge Wells
Price Range: £80 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Royal Wells Hotel 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
The Royal Wells Hotel Royal Tunbridge Wells, Kent
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Wells Hotel staff and other travellers.
1 question
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Thorpeness, United Kingdom
7 months ago

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Questions? Get answers from The Royal Wells Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The car park is a little cramped.”
  • The Room Layout
  • The Room Layout
  • Large Double Bed
  • Great Furniture
  • Well appointed bathroom
  • Well appointed bathroom
 of 5 bubbles C2439ROroberte, 19 Nov 2016 | Read review
“Ask for a quiet room ( not over the kitchen fan )”
 of 5 bubbles ivydon, 7 Nov 2016 | Read review
“I had Room 2 and it was very quiet.”
 of 5 bubbles Akku_Nottingham, 3 Nov 2016 | Read review
“Room 27 has a great view of an authentic Irish tavern”
 of 5 bubbles Barrington81, 23 Oct 2016 | Read review
“We were on the top floor at the end of the corridor, probably best”
 of 5 bubbles HelenJ62, 18 Oct 2016 | Read review
5 of 5
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