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Waterhead Hotel

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Waterhead Hotel
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1,627 Reviews from our TripAdvisor Community

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Showing 1,613: English reviews
Darlington, United Kingdom
Reviewed 12 January 2014 via mobile

We got married at the Waterhead on December 23rd and friends and family stayed at the hotel for a couple of nights. The days were the best ever made so perfect by everyone associated with the hotel, the staff couldn't have been more helpful and not one of our guests came away with anything other than praise for their personal...

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Helpful?
Thank Joanned1984
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review

Dear Joanned1984 Thank you so much for your wonderful review of your big day! It really was a pleasure to get to know you both and then to host your lovely wedding, and I am so pleased that you and your guests had a great day. We all wish you best for the future and hope that you will come...

Norwich, England, United Kingdom
Reviewed 9 January 2014

My wife and I spent two wonderful days at the Waterhead in Ambleside in January 2014 to celebrate our "significant" birthdays. The room, the staff and the food were all excellent and helped make our celebration perfect. We were totally surprised to receive our desserts on the first night on plates with happy birthday written in chocolate, candles and the...

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Thank Christopher D
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review

Dear Christopher D Many thanks for your review of your recent stay with us to celebrate your birthdays. We always do what we can to recognise occasions, and I'm so pleased to read that you enjoyed these small touches, especially the singing! We do hope to welcome you back in the near future. Kind regards Lindsay Price Deputy General Manager

scotland
Reviewed 9 January 2014

Returning home from the south, we booked a mid-week package of dinner bed and breakfast in the normal (no lake view) room. Arrived early and were checked in and upgraded to a lake view room as they were quiet. Room was small but very comfortable, large bed, plenty of tea, coffee etc, fruit, nice bathroom. The dinner didn't disappoint -...

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1Thank freddielola
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review

Dear freddielola, Many thanks for your review of your recent stay with us. It was rewarding to read that you enjoyed your stay with us, hopefully we can tempt you back for a longer stay in the near future. Kind regards Lindsay Price Deputy General Manager

Workington, United Kingdom
Reviewed 8 January 2014

Stayed 3/01/14 for only the one night but did have the evening meal and breakfast, both of excellent and plentiful quantity. A very nice hotel in a perfect setting with exceptionally friendly and helpful staff. Highly recommended.

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Helpful?
Thank Neil S
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review

Dear Neil S Many thanks for your great review of your recent stay with us. I was pleased to read you found our staff exceptionally friendly, we are very proud of our staff and I will ensure your comments are passed on. Kind regards Lindsay Price Deputy General Manager

lancs
Reviewed 7 January 2014

First time staying here as we usually stay elsewhere in Lakes but we will definitely be returning ! Perfect location overlooking the lake and only a ten minute walk into Ambleside town centre. Excellent courteous service from the moment we arrived, from all members of staff throughout the hotel. Room was spacious and immaculately clean, with a very comfortable bed....

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Thank penjayd
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review

Dear penjayd, Many thanks for your fantastic review of your recent stay with us. It is always great to read when a first time guest enjoys all aspects of the hotel, location, food, service, and bedroom standards. We do hope to welcome you back in the near future. Kind regards Lindsay Price Deputy General Manager

Manchester
Reviewed 7 January 2014

We had a great one night stay here. Lots of nice touches such as the gingerbread in the room, chocolates appearing on the pillow, the cute (soft toy) dog on the bed when you arrive. I think we were staying in possibly the 'worst' room (55 overlooking the car park), maybe due to getting a really good deal on the...

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Thank NorthernSky55
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review

Dear NorthernSky55, Many thanks for your review of your recent stay with us. Your comments regarding the artwork in the hotel is actually something we are taking on board and currently changing. As well as the gallery of local artist Julie Ann Scott we have in our lounge, we also now feature changing residencies of local artists in our reception...

Bingley
Reviewed 6 January 2014

This is the 5th time we have spent New Year at the Waterhead, we are a party of 8 varying in age from 84 to 26. All of Us had a fantastic time. Our expectations were high as we enjoyed it so much before. We are never let down. Mark and his team are always there smiling and dealing with...

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1Thank Stoylee
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review

Dear Stoylee, Many thanks for your review of your 5th New Year with us! Your group are always a delight to look after, and we always really value your feedback bearing in mind you are also in the business, so it is very rewarding to read that you all enjoyed yourselves again! We look forward to seeing you again soon...

Altrincham, United Kingdom
Reviewed 4 January 2014

Great location, great 3rd stay, however... We stayed here 10 years ago, before the dawn of Hotel Du Vin etc. and now the game needs to be upped.. Unfortunately most staff now have "English as a foreign language", and I hate to say, as a result the little touches are lost. For example when asked if we had a good...

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4Thank Rich P
Manchester, United Kingdom
Reviewed 4 January 2014

This was our first visit to the Waterhead and we had a very enjoyable stay. The hotel was clean, well- furnished & beautifully decorated for the festive season. The food was excellent and the bedroom was very comfortable, plus the staff were very helpful & courteous. We would certainly like to return for another visit. JF@LP

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Thank JatLP
Reviewed 3 January 2014

Another excellent new year stay at the Waterhead. Cannot fault anything. Rooms are lovely, food is fantastic and the staff are exceptional. The DJ at new year wasn't very good but we still had a good old knees up. Cannot wait to come and stay again thanks to !ark and the team here's to a great 2014 to all.

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Thank stoyley23

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Bar & Grill at Waterhead
The Bar & Grill at Waterhead
Cuisines: Bar, British
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
4 star town house hotel on the shores of Lake Windermere near Ambleside. ... more   less 

Additional Information about Waterhead Hotel

Address: Lake Road, Ambleside LA22 0ER, England
Region: United Kingdom > England > Cumbria > Lake District > Ambleside
Price Range: £152 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterhead Hotel 4*
Number of rooms: 41
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Also Known As:
Ambleside Hotel Waterhead
Hotel Waterhead
Waterhead Hotel Ambleside, Lake District
Hotel Style:
#1 Romantic Hotel in Ambleside
#1 Luxury Hotel in Ambleside
#1 Family Hotel in Ambleside
#1 Green Hotel in Ambleside
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Questions & Answers

Here's what travellers have asked, with answers from Waterhead Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Room 7 was perfect with a beautiful view of the lake.”
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“ask for a lake view”
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5 of 5