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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#22 of 70 hotels in Kendal
Location
Cleanliness
Service
Value
Travellers' Choice
On the fringe of Kendal with ample FREE parking, easy access from M6 junction 36 and A591. All 32 rooms have en suite bath & shower and have been decorated to a high standard. Established in 1857 as an orphanage Stonecross Manor Hotel has since been extensively modernised and converted into the fine hotel that it is today. Close to the Lake District and Yorkshire Dales National Parks and is also an ideal stop off point when travelling to and from Scotland. The new Woodland Bar and Kitchen offer quality Cumbrian and regional cuisine in a relaxed environment. The refurbished heated-indoor pool and poolside Spa with Steam Room and massage jets is open to guests and members. Stonecross Manor Hotel boasts function rooms to suit small or large occasions, both formal and informal. Conference and banquet facilities for up to 110 people are also available offering a light and airy environment for your seminar or dinner with varied menus to cater for all.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Highchairs available
Taxi service
Conference facilities
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Allergy-free room
Desk
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
Hotel links
Location
44Car recommended
Grade: 44 out of 100
14Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
84 Milnthorpe Road, Kendal LA9 5HP England
E-mail hotel
Getting there
Car HireSee all Kendal car hire
1012Reviews12Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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This was a lovely hotel the 2 ladies on reception were really nice and friendly and the both worked really hard. The room was nice the bedding was crisp and clean thus is what I always look for. The pool area was nice and it was lovely and quiet when we were there. The breakfast in the morning was delicious. I really liked this hotel and would definitely stay again.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Helen Clark, General Manager at Stonecross Manor Hotel
Responded 2 weeks ago
Thank you, rawcliffe21 for your lovely comments and valued feedback. We hope to welcome you back again, when you are next in the area. Kind Regards Helen.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favourite
Stayed here for my birthday and it was a lovely stay. We have been here before which is why I wanted to return for my birthday. The pool, jacuzzi, steam room and sauna are great. A good size for the size of the hotel and always been quiet when we have visited. The staff are friendly and informative. The room we staying in this time was mush smaller than last time but still nice and had everything we needed for the nights stay.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Plenty of parking, bring your costume for a swim
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Helen Clark, General Manager at Stonecross Manor Hotel
Responded 23 Aug 2023
Thank you, Vicky3487 for your lovely review and your feedback. We look forward to seeing you again when you are next in the area. Kind regards Helen.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I have never written a bad review before but after the experience with this hotel I feel I have to. I stayed here with my partner for 2 nights, our room was unbelievably dirty, the bed was filthy, the bathroom had clearly not been cleaned and the overall appearance of the room was unkempt. The towels were dirty and the bath didn’t drain because it obviously had who knows what blocking it. I spoke to reception on our first night who done nothing about it. We did stay the two nights but I wish we had left. I wrote a complaint trying to resolve this with the hotel instead of a public complaint however they ignored my emails. I have since chased my emails 6 times in the past 2 weeks and even phoned the hotel and they have yet to respond. My partner and I have stayed in many hotels and I can honestly say this is one of the dirtiest rooms we have slept in.…
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Helen Clark, General Manager at Stonecross Manor Hotel
Responded 3 weeks ago
Thank you for taking the time for posting this review. However, whilst you stayed in your room for two nights, you did not mention to reception about the issues you had nor did you mention anything to me whilst you were here. I was working all weekend and checked you out on Sunday morning. Unfortunately, there is nothing I can do now to have made your stay more welcoming as you are at home. I just wished you had said something as this could have easily been rectified. I have since spoken to our housekeeping team to make sure that this does not happen again. I replied to your complaint through the booking agent and because you wanted a full refund and I refused to give it to you, you said that you would post awful reviews about the hotel. I hope you find a hotel more to your liking and thank you for bringing these issues to my attention. Regards Helen.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was in a great location for our travelling holiday, the room and bathroom were very clean warm and comfortable. The food was exceptional at this hotel and I would highly recommed people to stay here. It’s on the edge of the Lake District near Kendal.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Helen Clark, General Manager at Stonecross Manor Hotel
Responded 22 Oct 2023
Thank you, Merchpencoer for your lovely review and comments regarding the room and the food. We do appreciate it! We hope to see you again soon. Kind Regards Helen.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here earlier this week the staff were very friendly and could tell it was going to be a nice experience. My room was lovely soap shower gell ect, A great shower. I had a superb meal - the steak was, I think, the best I've ever eaten and was a generous portion. The staff are very friendly and professional. I'll be staying here again
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Helen Clark, General Manager at Stonecross Manor Hotel
Responded 28 Sept 2023
Thank you, peaki1 for your lovely review and great comments about the staff. We appreciate it. We look forward to seeing you again. Kind Regards Helen.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Superb double ensuite room. Clean and well decorated with big screen TV. The breakfast was lovely, lots of choices and gluten free catered for. All the staff were cheerful and friendly. We enjoyed the lovely swimming pool, jacuzzi and sauna both days we were there. It's small but adequate for adult needs. A bonus was the white fluffy towels provided for pool users. The location of a bus stop just along the road made getting around very easy , leaving the car in the car park.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Helen Clark, General Manager at Stonecross Manor Hotel
Responded 28 Sept 2023
Thank you, gilliant765 for your fantastic review and we hope to see you again soon. Kind Regards Helen.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Visited this hotel on our way to family in the north of Scotland - Front of house was excellent - it was a really hot night and we had one fan - asked for another fan and this was provided and in operation by the time we went to our room - Hotel was very clean with quality furniture and fixtures - Full Cumbrian breakfast was excellent - would definitely recommend and thanks to the front of house
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Helen Clark, General Manager at Stonecross Manor Hotel
Responded 16 Sept 2023
Thank you, PlJLondon for your fantastic review. Yes, we have had a run of hot weather recently and am pleased to hear that we managed to provide you with an extra fan. We look forward to welcoming to Stonecross again. Kind Regards Helen.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here earlier this week and from the moment I arrived I could 'feel' it was going to be a nice experience. My room was lovely - all the facilities I could want with a great shower. I had a superb meal - the steak was, I think, the best I've ever eaten and was a generous portion. The staff are very friendly and professional. I'll be staying here again!
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: The lift is pretty small - but it's only two floors so, if you are able, the stairs are a better...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Helen Clark, General Manager at Stonecross Manor Hotel
Responded 16 Sept 2023
Thank you, cameramanUKLeeds for your stunning review. We are very lucky to have some talented chefs on our team. We look forward to seeing you again. Kind Regards Helen.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was very pleasantly surprised by this hotel, it nice and cosy, the room was lovely and clean, pool was heated, also had a jacuzzi nice hot water, sauna steam was amazing and Helen and hazel were very helpful credit to the place, I would have liked to have breakfast but 15 each for 2 nights is a bit steep £60 for 2 of us maybe look at lowering slightly, but overall great place.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Helen Clark, General Manager at Stonecross Manor Hotel
Responded 16 Sept 2023
Thank you, Farahkhan70 for your fantastic review. We really do appreciate it and we hope to see you again when you are back in the area. Kind Regards Helen.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has no atmosphere at all. The beds and pillows are very uncomfortable and the road noise never stops. I had the worse night's sleep ever. Sadly we came for our 40th wedding anniversary and so wished we'd stayed at home.
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Helen Clark, General Manager at Stonecross Manor Hotel
Responded 28 Sept 2023
Thank you for your review and I am sorry we did not meet your expectations. Kind Regards Helen.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$102 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
stonecross manor kendal, hotel stonecross manor
LOCATION
United KingdomEnglandCumbriaLake DistrictKendal
NUMBER OF ROOMS
32
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Claim Your ListingSTONECROSS MANOR HOTEL - Updated 2023 Reviews (Kendal)
Frequently Asked Questions about Stonecross Manor Hotel
Which popular attractions are close to Stonecross Manor Hotel?
Nearby attractions include Lake District National Park Guided Walks (0.7 miles), Kendal Parish Church (0.7 miles), and Lakeland Museum (0.7 miles).
What are some of the property amenities at Stonecross Manor Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Stonecross Manor Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Stonecross Manor Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Stonecross Manor Hotel?
Conveniently located restaurants include Union Jack Cafe, Romneys, and Stonecross Manor Hotel.
Are there opportunities to exercise at Stonecross Manor Hotel?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is Stonecross Manor Hotel located near the city centre?
Yes, it is 0.8 miles away from the centre of Kendal.
Does Stonecross Manor Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Stonecross Manor Hotel?
Many travellers enjoy visiting Levens Hall (3.7 miles), Sizergh Castle (2.1 miles), and Kendal Parish Church (0.7 miles).
Is Stonecross Manor Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.