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Gilpin Hotel & Lake House

Crook Road Windermere, Windermere LA23 3NE England
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Traveller (2325)
360
Panoramas (7)
Room & Suite (651)
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About

#9 of 19 hotels in Windermere
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the beautiful Lake District just outside Windermere sits family owned and run Gilpin Hotel & Lake House, an elegant, relaxing haven of luxury which offers the ultimate in wellness experiences. Awarded the coveted 5 Red Star Accreditation by The AA in 2021, which “recognises the top level of excellence in hospitality awarded to a hotel by the organisation”, guests can expect warm smiles, stunning culinary experiences, exquisite décor, real fires and friendly, unpretentious service. Gilpin is dedicated to nourishment, recuperation and relaxation, and is made up of two hotels on two separate estates, just over a mile away from each other… Gilpin Hotel is home to two restaurants, the Michelin Starred SOURCE at Gilpin Hotel (previously named HRiSHi), and the pan Asian Gilpin Spice, most rooms have their very own private hot tubs, some with private spas… Hotel-come-country-house, Gilpin Lake House, is a sanctuary set in 100 acres of private grounds, home to the restaurant Knipe Grill, and just six rooms sharing a heated indoor pool, sauna, outdoor hot tubs, and spa treatment rooms overlooking the small private lake. Gilpin is the ideal location for special celebrations, including birthdays, minimoons, proposals, honeymoons, babymoons and anniversaries; it is also the ultimate destination for rest and recovery, romance, spending time with dear friends and loved ones, or to simply to awaken the senses.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness / spa changing rooms
Free breakfast
Free shuttle or taxi services
Spa
Baggage storage
Parking
Wifi
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Facial treatments
Massage
Steam room
Concierge
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Complimentary toiletries
Safe
Seating area
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Boutique
Languages Spoken
English, French, Spanish, Romanian
2174Reviews38Q+A100Room tips

Reviews
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Oj98 wrote a review Today
59 contributions24 helpful votes
The spa lodges look amazing, but ours was in need of a refurbishment, especially the sauna, the soft furnishings are amazing, but when you look beyond that, the basic structure is tired and grubby. All the room service is via an app. Breakfast was delivered and was fantastic, loads of choice and really good. In the evening room service is limited to food from spice , and whilst that food is amazing, sometimes you’d just like a burger or an omelette. Considering the hotel has two on site restaurants more effort could be made there. You also had to pay a £10 per person cover charge, not a great look. You couldn’t order drinks on the app, which is a big miss and frankly a pain. There was a mini bar, but it wasn’t great. Couple of gins, whisky and a couple of half bottles of wine. The bar in the main hotel was ok, but expensive. I don’t mind a bit of a lift for a bottle of larger, but twice a pub price is a bit rich. We had a number of difficulties during our stay, some small and some large. I have written to the owner and the manager regarding our stay, and have been ignored, which I consider unbelievable considering the is supposed to be a 5* hotel. On our first night we were kept awake all night, by the sound akin to someone blowing over the top of a bottle at the bottom of the bed. We reported this to reception who informed us that we were not the only lodge to report it, and maintenance were going to investigate. I know it was windy, but I’m not staying in a shepherd hut. I’m paying mortgage money. We also reported that the towel rail was dangerously hot in one spot. It had in fact changed the colour of the metal. We turned it right down, but we never received any further feedback. On our third day we were unable to use the shower or steam room because a smell from the drains made the room unusable, in fact it made the whole lodge smell. We reported the problem, and after housekeeping couldn’t resolve maintenance dealt with the issue whilst we went out rather than stay in the stench. The next day the hot tub wouldn’t heat up, and after two visits maintenance were unable to resolve. As we were going to dinner for the evening and needed to get ready, we abandoned our plans to use the hot tub before we went out. On a general note about the smaller issues, it took 4 requests to get some more mineral water, we had to ask for bin to be emptied, and despite asking a number of times we didn’t have any tissues. The bar, although not terribly busy managed to forget a glass of water when we ordered drinks. We did receive £200 off the bill for the issue with the hot tub, which we are grateful for, but we don’t think is recompense for the other problems that we’ve had. On a positive note, my wife thoroughly enjoyed the spa and Spice was beyond excellent. Speaking of five stars. My wife booked a spa treatment that was going to take a few hours, and I used the opportunity to visit a lovely looking pub fifteen minutes away. I gave the key to reception, had a chat about the pub and off I went in the rain. Now, Gilpin has another site called the Lakehouse a mile or so away from the main hotel. One of Gilpin’s golf carts went past me walking in the rain just after I set off. Surely communication would have made it known a guest was walking on the road and the cart picked me up. I know when I’ve stayed at Le Manoir aux Quat'Saisons (5 star 2 Michelin start restaurant) that would never have happened. It might be a Bowness bubble, but Gilpin is vastly overpriced for get.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Stay somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ACDC1990 wrote a review Feb 2024
Sowerby Bridge, United Kingdom75 contributions21 helpful votes
+1
We stayed in a Spa Lodge having stayed in a few rooms types preciously. Our lodge was lovely - and we had stayed in the same one a few years ago (Voreda). Some things had been updated since our last visit which was good to see (the fire worked well this time) but it was a shame that the electric blinds no longer worked and we also noticed some wallpaper peeling which was a shame when the room rate is quite high we expect everything to be just right. We also noted that the bed was on castors that couldn’t be locked so moved when you got in or sat on it etc which was odd. Everything else about our room, however, was wonderful and we were delighted that some of our previous concerns around service 18 months ago appeared to have been resolved. Good reviewed separately. We feel that, despite the high price point, that these lodges are well worth their money and we love the spa suites too. There seems to be so much peace and a real break from the world was just what we needed. One other thing to note: We opted to have spa treatments in the spa prior to checking in. These were lovely however please check in advance and double check ingredients of products as we had some issues relating to an allergy that had been overlooked resulting in one of us being unwell. Housekeeping and Gilpin spice were on top of this (changing out the soaps, aware for the menu) but the spa was not which was a real shame for us and we mentioned at checkout.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: If a short stay, have Gilpin Spice delivered and enjoy the room and facilities all evening.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Diana E wrote a review Feb 2024
Ulverston, United Kingdom14 contributions19 helpful votes
+1
The Lakehouse is tastefully furnished and designed well as the hotel have been graced with a talented architect and interior designer. Our bedroom was cosy with a homely feel, was dust-free and smelt lovely. There was a singular pubic hair in the bed but I understand not all hairs can be removed. Our view of the lake was beautiful. By the lake is a “boathouse” that you can book into which is a quirky 3m x 3.5m heated shed with sofa and fairy lights where you can quietly relax. Our bathroom had just had new silicone put in the shower cubicle, however other areas remained mouldy. There was also bubbling paint, cracks in floor and toilet lid. These signs of wear and tear can be easily fixed however. Obviously set in gorgeous Lake District grounds; unfortunately they were not lit up at night as shown in the hotel photos so trying to have a wander round the grounds after dark was rather treacherous. Wonderfully professional and friendly staff. The manager was incredibly polite and empathetic. We saved up for a long time to come here to celebrate our 10th anniversary. We were told the water was not drinkable but was fine to bathe in etc. Bottled water was provided to make up for this. However, our room had a BROWN water supply. Therefore we could not wash our hands, dampen/clean our toothbrushes or shower. This meant we could not make use of the water based amenities - the communal hot tubs or swimming pool; as we would definitely need to get washed afterwards and simply couldn’t in dirty, brown water. Additioally, there was the worry that the same water we were experiencing could be used in the hot tubs/pool. The room only rate was £540 per night and we were given just £100 back. Left feeling deflated (as well as unclean), as like for most people, this was a place that was held in high regard and one to put on the “bucket list”. There are in fact hotels in the Lakes that, for the same price or cheaper, provide a private hot tub, jacuzzi bath, (infra red) sauna, rain shower, cinema room, plus pool access and breakfast included.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amanda M wrote a review Feb 2024
2 contributions
Checked in yesterday and so far everything has been amazing. Ate at Spice last night and food was lovely. But what gives the Gilpin the edge are the staff. Every single one goes over and above to make your stay the best. I will update at the end of the stay but so far - 5 star 🌟
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Date of stay: February 2024
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kevin B wrote a review Feb 2024
Edge, United Kingdom327 contributions190 helpful votes
+1
We went to celebrate an anniversary, so reserved a Spa Suite for 3 nights in February. Rob met us at the Cabin (in the car park) and after checking a few details showed us where our Spa Suite, number 27 Crake was. He was both friendly and professional and took time to explain all the things in the Suite, Sauna, Steam Room, a massage chair like something you sit in the fly into space....The cat, you put outside to signify you do not want to be disturbed!!! The suite was extreemly spacious, well furnished, with a large deck on which the Hot Tub is situated, overlooking the front on the property. We were very fortunate that the weather for February was kind, no rain, so was able to make use of the Hot Tub several times. The staff are all amazingly friendly. As they knew it was our anniversary, there were lots of little touches made, to make us feel valued as well as welcome. Thank you to Gregory, Jordan Mia and Joseph. When we booked there were three restaurants open. Source, Spice and Knipe. Which, we thought would enable us to dine at each over our three night stay. However, several weeks before our arrival we received a communication from the hotel telling us that Knipe was moving to 'seasonal opening' so we could dine at Source instead and a £20 PP credit would be applied to the bill. Which it was not!!! Source has two menus, a 6 course tasting menu as well as a 10 course. As we were now forced to dine on two consecutive nights we chose first the 6 then the 10. The service was exceptional. Ask for a table in the Conservatory, much more intimate, than the other dining rooms. Our final night we dined at Spice. Equally as good food, if of course different in style and taste. Especially friendly service from Laura. We paid £2270 for B&B 3 nights in the Spa Suite. On reflection we felt for this we would have expected the suite to be top notch. However, several of the lights on the decking did not work, there was no furniture on the back deck, like the Suite next door to sit and have a coffee and enjoy the view. A wall feature fountain was broken, as was the one on the rocks at the front of the suite. We had a few other shall we say minor things what we had to get addressed. They were actioned quickly, but it meant you had to have engineers in the suite when you were trying to relax and enjoy its facilities. Room Servicing did not arrive until 3pm. When you want to enjoy the steam room, sauna and hot tub and you have to wait for them, we found that a frustration so we made sure and put in a request for an AM clean in the future. I think the main frustration for us was the breakfast service. Or lack of it. On all three mornings it was slow, disjointed. We waited 45 minutes from sitting down to getting the hot food, after having to chase tea and coffee as waiting 15 minutes after it was taken. On our last morning again we had to chase the orders. Sadly as it is the last contact with the hotel before you leave it leaves you with not a positive lasting impression. Also, as you do not sign for anything, check your bill when you leave. We had been billed for an additional bottle of champagne! I have given it 5 stars however, I was tempted to give it 4 as for the money you pay it lets itself down on the finer details.
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Date of stay: February 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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peersclaire wrote a review Feb 2024
1 contribution
We just loved our 5star experience. The service at the tasting menu and excellent wine pairing was fabulous. Andre on the bar was friendly and happy to get us a perfect drink and Emma was always helpful at the reception. We felt so relaxed and loved our break to celebrate my husbands 50th
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Review collected in partnership with Relais & Chateaux
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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hazelc319 wrote a review Feb 2024
2 contributions
The Gilpin Hotel and Lake House are beautiful. An amazing place to stay with all the facilities one needs. Excellent food and service from welcoming staff. Cannot say enough about both the Hotel and Lake House.
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Review collected in partnership with Relais & Chateaux
Date of stay: February 2024
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Justine1123344 wrote a review Feb 2024
1 contribution
What a wonderful find, total rest and relaxation in perfect surroundings. The staff were attentive and the whole experience was memory making. We had the minimoon which has been designed to perfection.
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Review collected in partnership with Relais & Chateaux
Date of stay: February 2024
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Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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yurtauthors0l wrote a review Feb 2024
1 contribution
Room and location were great but the food was appalling. Did not have a decent meal all weekend. The Michelin starred restaurant was a disgrace. Waited 30 minutes to be offered a drink and the menu / food was truly awful.
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Review collected in partnership with Relais & Chateaux
Date of stay: February 2024
Rooms
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tracey O wrote a review Feb 2024
2 contributions3 helpful votes
The staff were all very helpful & friendly. Cannot fault them. The rooms were not worth £550 per night (we stayed 2 ) not worth half this. firstly all the carpets outside rooms needed hoovering, both days they wasn’t touched, rooms tired, milk 2 days out of date, fire broke- brought a radiator in, phone broke. Had to ask for more toilet rolls. Check this on turndown! High ceilings in bathroom full of webs, black mould in grout & round the shower seal. (Pet hate of mine) shower tray & door need upgrading. All tired. Pillows saggy, ikea mirror & cheap central table.-scratched glass. Tv didn’t work & had to ask someone to help. Hot tub & garden area & roof needed cleaning/painting & garden general maintenance.room overlooking rd & you could hear the noise from it. This isn’t avoidable but don’t charge this amount for that room. The Michelin star restaurant wasn’t worth £120 pp. although spice was worth every penny. The spa was lovely & massage was great. This hotel is definitely over rated & stayed in much better quality for a lot less. Breakfast was amazing!
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Maintenance & cleaning better standard, upgrade rooms, prices don’t tally. Check everything works...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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PRICE RANGE
£304 - £375 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gilpin hotel and lake house, gilpin hotel windermere, gilpin lodge windermere
LOCATION
United KingdomEnglandCumbriaLake DistrictWindermere
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GILPIN HOTEL & LAKE HOUSE - Updated 2024 (Windermere)

Frequently Asked Questions about Gilpin Hotel & Lake House
Which popular attractions are close to Gilpin Hotel & Lake House?
Nearby attractions include Michael Coates Clay Shooting (0.4 miles), Holehird Gardens (3.2 miles), and Orrest Head (2.4 miles).
What are some of the property amenities at Gilpin Hotel & Lake House?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Gilpin Hotel & Lake House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Gilpin Hotel & Lake House?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Gilpin Hotel & Lake House?
Yes, free parking is available to guests.
What are some restaurants close to Gilpin Hotel & Lake House?
Conveniently located restaurants include Bandito Burrito, Graze, and Boardwalk Bar & Grill.
Are there opportunities to exercise at Gilpin Hotel & Lake House?
Yes, guests have access to a sauna and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Gilpin Hotel & Lake House?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Gilpin Hotel & Lake House?
The staff speaks multiple languages, including English, Spanish, French, and Romanian.
Are there any historical sites close to Gilpin Hotel & Lake House?
Many travellers enjoy visiting Townend (4.2 miles), Blackwell - The Arts & Crafts house (1.9 miles), and Hill Top, Beatrix Potter's House (3.6 miles).
Is Gilpin Hotel & Lake House accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.