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Absolutely shocking B&B, we have stayed many times at the shazron, however this time it's under new management, there hosting skills leave a lot to be desired, from having to wake them up to serve us breakfast, and when breakfast was served it was cold,...More
Thank Sarah W
Response from enwerobi, Manager at Shazron Guest HouseResponded 10 October 2016
This guest checked in on the Friday evening, and on Saturday morning they had their breakfast, which they enjoyed. On Saturday they went to a wedding ceremony, came back late Sunday morning and did not bother to wake up for breakfast for Sunday morning. The...More
On our arrival I felt that the gentleman who answered the door was very pleasant. We had not booked so we did have to wait for our room but we didn't mind we were just grateful to have found somewhere to stay. On paying and...More
Made a booking approx 2 months ago for three separate rooms for three people, only to receive a telephone call the night before we were travelling to say that they had double booked and only had room for two of us. I believe that this...More
Response from enwerobi, Manager at Shazron Guest HouseResponded 24 September 2016
The customer was told from day 1 of the booking, that availability for the single rooms of his choice is guaranteed for two rooms and that there is the availability of a double room to make up his demand. Obviously, the rate for a double...More
Stayed for 1 night (Saturday) - took daughters and grandchildren so booked 3 rooms.
Good points - conveniently situated near Blackpool Tower, handy parking in central car park at rear of Sea Life Centre, car park is literally over the road from the B&B. Warm...More
We have recently stayed on a short family break. And I do not advise anyone too stay at the hotel at all especially with children!! The welcoming was awful the pair of them very rude. Showed into what we where told over the phone was...More
Response from enwerobi, Manager at Shazron Guest HouseResponded 9 September 2016
To start with, this guest did not check in with any child, so I do not understand why she was making reference to children. She talked about heating up her room. That is strange. Heating up room in August, and particularly on a sunny hot...More