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Grand Metropole Hotel

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Grand Metropole Hotel
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3,409 Reviews from our TripAdvisor Community

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Showing 3,404: English reviews
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Ellesmere Port, United Kingdom
Reviewed 3 days ago NEWvia mobile

Now I really can't complain because for a cheap getaway we got a quick check in, a warm room with a good shower (pressure wise)....... but the splendour of the historic building is crying out for some TLC you can almost hear it as you navigate the mold ridden corridors, wall paper is hanging off the walls and ceilings, water...

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5Thank ChrisLow70
Scarborough, United Kingdom
Reviewed 3 days ago NEWvia mobile

We spent 3 days at the hotel, found that the rooms were average to good but the view was amazing looking right next to the tower as u can see in the picture. we booked here after our original hotel was so bad we walked out straight away so the staff did great to book us in with such short...

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1Thank kensmith1980
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. I was so pleased to read that all aspects of your stay were to your satisfaction and especially that you felt we offered value for money. Your very positive comments about the views are noted and has been passed on. We look forward to welcoming...

Reviewed 5 days ago NEW

The Grand Metropole is reaped in history and this grand historic building has been left to rack and ruin by the Britannia hotels group - so very sad. The general decor was beyond tired, the dining hall lacked ventilation and upon entering the food hall for breakfast the lingering smell of cooking oil was overwhelming. We stayed in an executive...

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3Thank JG1750
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager.

Widnes, United Kingdom
Reviewed 6 days ago NEW

This hotel is a total and utter disgrace.....! We only booked in here for one night due to our regular Blackpool hotel the ibis styles being fully booked ! On arrival the outside was dirty and untidy there was a grimy plastic entrance area with dirty door handles, we got to reception and was asked for photo id as we...

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7Thank Neil D
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager.

Lancaster, United Kingdom
Reviewed 1 week ago NEWvia mobile

Definitely in need of new wallpaper and paint in the rooms. Everywhere was clean and tidy. The staff on reception were very polite. Bed is not the most comfortable. Overall it is worth what I paid. Oh, and no Gideon bible in the room!

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Thank Andrew R
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. I was so pleased to read that all aspects of your stay were to your satisfaction and especially that you felt we offered value for money. Your very positive comments about the Reception Staff is noted and has been passed on. We look forward to...

Reviewed 1 week ago NEWvia mobile

Stayed for one night lovely hotel food lovely staff are nice too the only issue was our room bed was so hard and if you book make sure you don't have the lower ground rooms for the price i paid i wasn't expecting a room like that smelled too and so did the hall

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Thank Em299
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. I was so pleased to read that all aspects of your stay were to your satisfaction and especially that you felt we offered value for money. Your very positive comments about the staff is noted and has been passed on. We look forward to welcoming...

North Yorkshire
Reviewed 1 week ago NEW

I always try to be fair when I write reviews, so I will begin with the Grand Metropole’s few good points. Firstly, it is very well located, right beside the beach and close to the town centre and Golden Mile, with lots of shops, bars and restaurants within easy walking distance, and there are bus and tram stops out front....

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5Thank Flyingisfun
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager.

Telford
Reviewed 1 week ago via mobile

On arrival we got checked in quickly. The carpark was manic at it was 8pm and we struggled to find a space as it seems people just abandon their cars anywhere. Room was visually clean but very dated. Peeling wallpaper and a green bathroom suite. The bed and floor boards were very creeky and the walls paper thin. The whole...

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1Thank Shannc17
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager.

Reviewed 1 week ago via mobile

Highly recommended wasn't happy with first room spoke to the lady's at the desk and they gave us another room to look at witch was amazing couldn't be happier with the service provided 😁👌🙌 thankyou

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Thank Samantha W
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. I was so pleased to read that all aspects of your stay were to your satisfaction and especially that you felt we offered value for money. Your very positive comments about the upgraded room is noted and has been passed on. We look forward to...

Lancashire, United Kingdom
Reviewed 1 week ago

This is the worst hotel I have ever stayed in, I booked an Executive double room and it was terrible the bed was only a 3/4 size and the wall[paper was peeling off the walls. The public areas are even worse, the carpets are filthy. I used to work away from home when I was younger and I have stayed...

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Thank burnley2017
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager.

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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
The Grand Metropole Hotel, Blackpool is the only hotel in Blackpool which is located between the sea and the promenade, offering uninterrupted views out across the Irish Sea. Close to both the North Pier and the famous Blackpool Tower, this hotel in Blackpool is perfectly located for all of Blackpool's attractions and entertainment venues. ... more   less 

Additional Information about Grand Metropole Hotel

Address: Princess Parade, Blackpool FY1 1RQ, England
Region: United Kingdom > England > Lancashire > Blackpool
Price Range: £32 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Metropole Hotel 3*
Number of rooms: 209
Reservation Options:
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Also Known As:
Grand Metropole Blackpool
Hotel Grand Metropole
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Questions & Answers

Here's what travellers have asked, with answers from Grand Metropole Hotel staff and other travellers.
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Questions? Get answers from Grand Metropole Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book here...!”
  • dirty radiator
  • dirty windows inside and out
  • dirty shower mat
  • this was the window ledge in the bathroom
  • dirty thread bare carpets in the room
  • not clean !
  • the step leading into the bathroom
 of 5 bubbles 717neild, 19 Feb 2017 | Read review
“Don't think there are any”
 of 5 bubbles Flyingisfun, 18 Feb 2017 | Read review
“Please don't bother until Brittania get their act together.”
 of 5 bubbles jonhaslam1, 12 Feb 2017 | Read review
“Number 245 was ok it is in the middle of building”
 of 5 bubbles erice157, 6 Feb 2017 | Read review
“seaview suites are highly recommended if you can get one”
 of 5 bubbles mh472014, 5 Feb 2017 | Read review
5 of 5