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Hilton Leicester

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1,404 Reviews from our TripAdvisor Community

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Showing 1,391: English reviews
Glasgow, United Kingdom
Reviewed 6 September 2015 via mobile

Brief stop off due to travelling late into the evening. Pleasant check-in. Ate in the bar for dinner. 2 steaks both done to perfection, much like my previous visit here. Room was clean and massive with a lovely view. My mate informed me I fell asleep in my bed before my head hit the pillow! Woke up after one of...

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Helpful?
Thank TennentsGuy
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear TennentsGuy, Thank you for sharing your overnight stay with ourselves. It is great to hear that you and your friends had a pleasant stay and your expectations were fully met. I hope we will have the opportunity to welcome you back to our hotel in the near future. Kind Regards Paul Michael General Manager

Cambridge
Reviewed 4 September 2015

This is a functional business hotel. I went for a 1 day conference meeting with an overnight. My room was spacious but a bit peculiar (wardrobe in the entrance to the bathroom) and was 'respectable in the 80s' Lunch (buffet) had very limited vegetarian options. Dinner (served to your table) was good. Breakfast was very good. Wouldnt choose here personally...

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1Thank TheClanster
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear TheClanster, Thank you for sharing your experience after your recent stay. We are grateful for your feedback and have shared it with the tam so that we may learn from your experience. I hope we will have the opportunity to welcome you back to our hotel in the future. Kind Regards Paul Michael General Manager

Northern Ireland, United Kingdom
Reviewed 4 September 2015

Arrived at check in and were told they had no family room available even though i had booked over a month beforehand. Was offered a room with one double and a sofa bed which was unacceptable as if i had wanted a sofa bed i would had booked that instead. Had to wait 30 mins while they "found" another family...

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Helpful?
Thank 839trace
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear 839trace, Thank you for sharing your experience after your recent stay. I was sorry to hear that your expectations were not fully met on this occasion and apologise for the service shortfall. Your feedback has been previously reviewed by our housekeeping department and action was taken following our internal procedures. Please be assured this is not our usual standard....

Widnes, United Kingdom
Reviewed 1 September 2015

On arrival just off a major road I was expecting a very noisy experience. Couldn't have been more wrong. The gardens are lovely and peaceful - sat outside with a drink in glorious sunshine you could have been abroad. Staff were extremely polite and friendly. Even at a very early breakfast they were all smiles and couldn't have been any...

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Helpful?
Thank Alison D
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Alison D, Thank you for taking the time to share your experience after your recent stay. It is great to hear that your expectations were exceeded and that you had a relaxing break, even though it was an early start! Your kind comments regarding our team have been shared with them, and are appreciated. I hope we will have...

Cambridge
Reviewed 1 September 2015

We got a very good deal for one night with breakfast included and use of the pool. Staff were great, room was large,clean and comfortable. We got free internet but this was only after joining the 'Hilton Honors' loyalty scheme otherwise we would've had to pay. Would definitely stay there again if we go back to Leicester.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 880clarea
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear 880clarea, Thank you for sharing your experience after your recent stay. It is great to hear that you enjoyed your stay with ourselves, making the most of our amenities. Whilst being a Hhonors member does entitle you to complimentary Wi-Fi in the bedroom, complimentary Wi-Fi is provided for all in our public areas including the bar, lounge and restaurant....

Hertfordshire, United Kingdom
Reviewed 31 August 2015

We stayed in a family room on the Stay, Play & Explore deal for 3 nights, we had done this previously at another Leicester hotel, the Hilton was definitely the better of the two. A really pleasant surprise was a birthday card for myself and my son in the room on our arrival, our birthdays being the reason for our...

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Helpful?
Thank Alison M
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Alison M, Thank you for sharing details of your birthday stay on Trip Advisor. I was thrilled to hear that we exceeded your expectations on this occasion and that both you and your family had a really enjoyable stay. I hope we will have the opportunity to welcome you back to our hotel in the future. Kind Regards Paul...

London, United Kingdom
Reviewed 31 August 2015

Having recently written a glowing review of The Hilton in Dublin, I was expecting a similar experience at the Leicester Hilton. There is no comparison of the two and I cannot understand how this hotel can be called a Hilton. At the Dublin Hilton there were bathrobes, slippers, water, a fridge and warm cookies provided as standard. Everything was bigger...

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Thank Anita M
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Anita M, Thank you for sharing your experience after your recent stay. I was sorry to hear that your expectations were not fully met on this occasion. Your feedback has been noted and shared with our team for further review. Our property in Dublin, however is a true international property in comparison to our provincial hotel and so there...

Meltham, United Kingdom
Reviewed 30 August 2015

My recent stay at the Hilton Leicester was at the end of a busy week so I needed things to run as smoothly as possible. They did! The app check-in was great and meant that everything was ready for me. The staff were very friendly and polite, in fact everyone greeted me with a smile as I walked through the...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank paultaylor1966
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear paultaylor1966, Thank you for taking the time to share your feedback after your recent stay. I was delighted to hear that at the end of a busy week we were able to ensure a smooth and effortless stay. We look forward to welcoming you back to our hotel in the future. Kind regards Paul Michael General Manager

St Albans, United Kingdom
Reviewed 28 August 2015

We stay at this hotel at least once/twice a year as a family as our kids love the swimming facilities and for us the location next to the motorway is ideal. If they could sort out the noisy mattresses it would be the perfect getaway.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Nish C
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Nish C, Thank you for taking the time to share your experience after your recent stay. I was delighted to hear that your stay was as enjoyable as before, but have noted your concern regarding the noise from our mattresses, Your comment has been shared with our Housekeeping Team to review further. Thank you again for your feedback, it...

Huddersfield, United Kingdom
Reviewed 26 August 2015 via mobile

We enjoyed three nights at the family friendly hotel. We had two young children and staff for checking in to checking out made our stay comfortable and enjoyable. We visited three stay, play and explore venues and the hotel was a good centre base for travel. Breakfast staff were brilliant especially chef Syed who really made a real effort which...

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Helpful?
Thank Sultanandfamily
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear sultanandfamily, Thank you for sharing your experience on trip advisor. It is wonderful that you and your family were welcomed to the hotel and then shown excellent customer care throughout your stay. Your kind comments regarding our breakfast chef, have been shared with him and will be recognised through our internal recognition programme. I hope we will see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stay at the Hilton Leicester hotel, 3 miles from the city center, just off junction 21 of the M1. Unwind in the gym, pool, restaurant and bar. Do business in one of 10 meeting rooms for 2-150. The hotel is 25 minutes' drive from Nottingham East Midlands Airport. Indulge in traditional cuisine at Flavours restaurant, a light lunch and cool drink in the Hilton Leicester hotel's Court Bar and coffee and sandwiches in our coffee lounge. Unwind in the LivingWell Health Club, swim in the indoor pool, work out in the gym and relax in the sauna. ... more   less 

Additional Information about Hilton Leicester

Address: 21 Junction 21 Approach, Leicester LE19 1WQ, England
Region: United Kingdom > England > Leicestershire > Leicester
Price Range: £65 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Leicester 4*
Number of rooms: 179
Reservation Options:
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Also Known As:
Hilton Leicester Hotel Leicester
Hilton International Leicester
Leicester Hilton International
Hilton Leicester Leicestershire
Hotel Style:
#2 Luxury Hotel in Leicester
#5 Family Hotel in Leicester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Leicester staff and other travellers.
8 questions
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Batley, United Kingdom
Leicestershire, United Kingdom
6 months ago
over a year ago
over a year ago

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Questions? Get answers from Hilton Leicester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms surrounding the garden”
 of 5 bubbles 623lynnw, 10 Mar 2017 | Read review
“Ask for a room that does not overlook the main road.”
 of 5 bubbles 421JimR, 8 Mar 2017 | Read review
“Don't stay in the end rooms, there is a chance of no Wifi.”
 of 5 bubbles B8693PEjohnw, 13 Feb 2017 | Read review
“Car park side is quieter.”
 of 5 bubbles TheFrog59, 5 Feb 2017 | Read review
“Check-in online to choose your room in advance.”
 of 5 bubbles grahambU3462HG, 2 Jan 2017 | Read review
5 of 5