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Signature Living

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1,525 Reviews from our TripAdvisor Community

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Showing 1,514: English reviews
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liverpool
Reviewed 1 week ago

After an all singing, all dancing party a few days before, I wanted an intimate space to celebrate my 40th birthday with immediate family. Signature Living certainly provided the perfect venue for this gathering. We were a party of twenty with ages ranging from 92 to 3 years of age and stayed in the Iconic Apartment which had ample space...

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Helpful?
Thank kdamannix
focus77, Public Relations Manager at Signature Living, responded to this review

Dear Kdamannix, Thank you for taking the time to review your recent stay at Signature Living. We always welcome feedback, so thank you for that. I am glad we help to make you stay memorable. Kind Regards, Kirsty Bevington Guest Relations Manager

London, United Kingdom
Reviewed 2 weeks ago

20 of us stayed in the Iconic Penthouse by Signature Living in Liverpool, February 2017 for a hen party weekend. While we had a great time in the apartment I am regretful to say it was not up to the standard advertised on the website. The ladies that showed us around on the day and checked us in were nice...

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2Thank Ka8dal
Reviewed 3 weeks ago via mobile

The apartments are very comfortable and nice, with everything you need, bathroom was really nice. Nice central location. Friendly staff. Only downside was you have to go up some stairs as soon as you get in there's no other option of getting up, also our whirlpool bath had no bath plug so couldn't use it and that was the main...

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Helpful?
Thank Saira_S91
focus77, Guest Relations Manager at Signature Living, responded to this review

Dear Saira_S91, Thank you for taking the time to review your recent stay at Signature Living. Sorry to hear that you had a few issues, however I am glad you had a good overall experience with us. We hope to see you back soon at Signature Living. Kind Regards, Kirsty Bevington Guest Relations Manager

Liverpool, United Kingdom
Reviewed 5 weeks ago

Myself and another bridesmaid decided to book the Vault for a joint Hen/Stag do as there were a lot of people interested in coming and rather than wandering around town from bar to bar, we could all be in the one place and stay over, take our own alcohol and no taxi fare home! PERFECT If that’s what you are...

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Helpful?
Thank Emma A
focus77, Guest Relations Manager at Signature Living, responded to this review

Dear Emma A, Thank you for taking the time to review your stay at Signature Living. Glad to read that you all enjoyed your stay & would return to us again! We hope to welcome you back in the near future. Kind Regards, Kirsty Bevington Guest Relations Manager

Kidderminster, United Kingdom
Reviewed 18 January 2017 via mobile

We had to call Signature Living for directions once we arrived in Liverpool and the lady I spoke to was really friendly and helpful and pointed us in the right direction; excellent customer service. Upon entry The Vault had the "wow factor"; basement apartment, secure and private, querky decor, almost had a 'Big Brother' feel with rows of beds, perfect...

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Helpful?
Thank Jessica E
focus77, Guest Relations Manager at Signature Living, responded to this review

Dear Jessica E, Thank you for taking the time to review your stay. I would like to be able to speak to you personally about your stay on Kirsty@signatureliving.co.uk Look forward to hearing from you. Kind Regards, Kirsty Bevington Guest Relations Manager

Egremont, United Kingdom
Reviewed 26 December 2016 via mobile

Visited recently on a hen do. Marketed as a really upmarket premises however a couple of things really let it down: - dark and dingy inside - 'hot tub' is more like a big bath - 4 toilets between 30 women - showers very dingy, the type where you feel cleaner before you went in - not enough sockets and...

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Helpful?
1Thank louj999
focus77, Guest Relations Manager at Signature Living, responded to this review

Dear Louj999, Thank you for taking the time to review your stay with us. I am sorry on this occasion we didn't deliver the experience that was expected of us. If you would like to contact me personally on Kirsty@signatureliving.co.uk, I would to speak to you a bit more regarding the issues you had. Kind Regards, Kirsty Bevington Guest Relations...

Dublin, Ireland
Reviewed 6 December 2016 via mobile

Got a great deal so booked for a Sunday night as I have always wanted to stay in this hotel. when we got to the hotel and checked in we were given are room. It was dark, dingy and would not fit five people ! When I went to reception to ask to change they told me the hotel was...

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Helpful?
Thank SOphia95xx
focus77, Guest Relations Manager at Signature Living, responded to this review

Dear Sophia95xx, Thank you for taking your time to write a review. I am disappointed to read that aspects of your time spent at Signature Living was not up to our usual standard of service we strive to deliver to all our guests daily. Please can you email us your contact details as soon as possible so that we can...

yorkshire
Reviewed 16 November 2016 via mobile

Stayed for a hen weekend at the Masonic, had a few issues on arrival with lady who met us. Trying to over charge us for things but we soon got it sorted. Living room huge with kitchen Fridge door broken, wifi didn't work, plinth broken. Bedrooms (1 sleeps 4) ( 1 sleeps 7) living room sofa beds. Not a lot...

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Helpful?
Thank jakeybake
focus77, General Manager at Signature Living, responded to this review

Dear jakeybake, Thank you for taking the time to write your review of us at Signature Living. We strive to enhance each guest experience and all feedback is there to help us improve our services. I have passed all maintenance issues on the department manager to investigate such issues. If you would like to discuss this matter further then please...

London
Reviewed 14 November 2016

Just got back from a fantastic weekend in Liverpool with 25 ladies travelling from London! We had such a good time! The vault was perfect for what we wanted it for, a place to put our heads down for a couple of hours each night ,without being separated like you would in a hotel. The only issue we had was...

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Helpful?
2Thank D0NNATR
focus77, General Manager at Signature Living, responded to this review

Dear D0NNATR, Thank you for taking the time to write your review of us at Signature Living. I was most disappointed to review your feedback from your recent stay. We take all feedback seriously and act upon this with immediate effect to ensure we do not encounter such issues in the future. Given the nature of this review I would...

A TripAdvisor Member
1 review
Reviewed 7 November 2016 via mobile

I booked this hotel last January as my boyfriends birthday fell on a Sunday night I stayed here an booked a meal down on the docks. I rang the morning of the stay to ask for directions of where it was the women told me at 10am that morning she would send me an email with all passwords an details...

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Helpful?
Thank A TripAdvisor Member
focus77, General Manager at Signature Living, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to write your detailed review from as far back as January. I would like some clarification on your review as this does not match any issues in the acclaimed month you stayed with us. We have gone back to all bookings and all reports to see if your stay does match...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
We are a serviced apartment provider, based in the very centre of Liverpool. Our apartments offer so much more space, flexibility and functionality than any hotel. Our concierge service has been adapted to ensure that you make the most of what our amazing city has to offer. ... more   less 

Additional Information about Signature Living

Address: 38 / 40 Victoria Street, Liverpool L1 6BX, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: £151 - £852 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Signature Living 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
Signature Living Hotel Liverpool
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Questions & Answers

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Questions? Get answers from Signature Living staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Signature Living is situated on the 4th floor of the Shankley Hotel and "The Vault" was quiet even though the Hotel is Central.”
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“Fab location, very central. Don't forget your costume!”
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5 of 5