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Base Serviced Apartments - Sir Thomas Street

Traveller (8)
Living / kitchen area going onto roof space
Room & Suite (25)

View prices for your travel dates

Fully refundable before Mon, 22 Apr
£119
Get rewarded with One Key
£118
£93
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

3.5
#6 of 13 special hotels in Liverpool
3.9 of 5 bubbles
Location
3.6 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Base are pleased to offer both serviced apartments and standard double rooms (without kitchen facilities) at this beautiful central location. Perfectly situated in the heart of the city, Base at Sir Thomas Street is a stone’s throw from The Metquarter and Liverpool One shopping centres. Liverpool’s famous Cavern Quarter, with its many restaurants and bars is just a few minutes walk away. Anfield and Goodison Park football stadiums are a 10-minute bus or taxi ride away and Liverpool’s Royal Albert Dock is a 10-minute walk. The Echo Arena and Convention Centre are just a 15-minute walk. All serviced apartments feature stylish well-equipped kitchens with laundry facilities, along with widescreen TV’s and living spaces. With bespoke, contemporary interiors our apartments offer the perfect place to unwind for families, leisure and corporate guests alike. Complimentary welcome packs and toiletries are provided, and additional amenities such as Travel Cots are available upon request.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Wifi
Self-serve laundry
Room features
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
83Reviews1Q+A21Room tips

Reviews
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Detailed Reviews
Natalie J wrote a review Apr 2023
3 contributions
4.0 of 5 bubbles
Lovely apartment, very clean and great area. Only downside is, there is no free parking and there is no lift/elevator, being with a 5 year old on the top floor and walking 5 flights of stairs after a long day and carrying cases etc isn't ideal. We booked an apartment with 2 double beds and 1 single and ended up with 2 double and a pull out couch which was a massive let down but other than those, it's a great place.
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Date of stay: April 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HayleyR1977 wrote a review Dec 2019
Skelmersdale, United Kingdom16 contributions6 helpful votes
4.0 of 5 bubbles
Great apartments , but key collection was terrible , its quite a distance to collect keys and then walk back to apartment
Also didnt recieve the carpark voucher for the car park that you recommend as its given on departure but no staff on departure
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled as a couple
Room Tip: Extra towels and pillows in the wardrobe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BaseApartments, Manager at Base Serviced Apartments - Sir Thomas Street
Responded 16 Dec 2019
Hi Hayley, thanks for leaving a review and for choosing to stay with Base. It's great to hear that you enjoyed your apartment and we hope you had a lovely time in Liverpool. Unfortunately as we have many apartments across Liverpool city centre, we just have the one central reception for check in. We understand this can be frustrating, but we do make all guests aware before arrival via phone call and in the confirmation emails. Our Sir Thomas Street location is only a 10/15 minute walk from our reception. If guests do not want to walk then we are happy to call them a taxi. The car park voucher for the QPark should have been given to you on check in. We are sorry if that was not the case. We hope to welcome you back again in the future. So please remember to take advantage of your return guest discount of 10%, by getting in touch with us directly to book. Kind regards, Ffion.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shar0nr0e wrote a review Nov 2019
Manchester, United Kingdom1 contribution1 helpful vote
4.0 of 5 bubbles
The apartment is clean, well located and well equipped. However it’s at the top of 5 flights of stairs, which was fine for us, but no good for anyone with mobility issues. The key needs to be obtained from another location.
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Review collected in partnership with this hotel
Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BaseApartments, Manager at Base Serviced Apartments - Sir Thomas Street
Responded 3 Nov 2019
Hi there, thanks for leaving a review and for choosing to stay with BASE. We are so pleased to hear that you enjoyed the apartment and its location. We contact all guests prior to arrival and let them know that this particular building does not have a lift. If this is an issue we would be happy to try and accommodate you in one of our other city centre locations. We hope you had a lovely time in Liverpool and we would love to welcome you back again. Please remember to take advantage of your return guest discount of 10% by getting in touch with us directly to book. Kind regards, Ffion.
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John wrote a review May 2020
North Finchley, United Kingdom4 contributions4 helpful votes
1.0 of 5 bubbles
My wife and I were due to stay here earlier this month for our anniversary. Based Serviced Apartments were unfortunately closed so we were unable to stay. We have been trying to contact them for weeks to either have our money refunded or stay a different date. I am really unhappy with the customer service and the fact they have several hundred pounds of ours and our unwilling to reschedule or refund us.
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Date of stay: May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosie J wrote a review Feb 2020
21 contributions39 helpful votes
5.0 of 5 bubbles
I would reccomend to big groups, draw straws on who gets the sofa bed as this was the noisiest room through the night as it appears the windows was very thin. Other than that, the apartment was Fab, each room had its own en suite with towels provided, everywhere was clean and spacious. We really would stay here again. Everywhere was within walking distance, if not it was easy to flag down a taxi or an uber! Slight downfall the check in was a bit of a mission away. We had my aunty with us who has heart failure so it didn't make life to easy for us, but we worked around it. All round great stay, we did one night only to wish we'd of Done 2!
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BaseApartments, Manager at Base Serviced Apartments - Sir Thomas Street
Responded 5 Feb 2020
Hi Rosie, thanks for leaving a review and for choosing to stay with Base. We are so pleased to hear that you enjoyed your apartment and how spacious it was! It's brilliant that everywhere you wanted to go was in easy walking distance. We are sorry to hear about your aunty, and understand that the check in being at a different location is a slight inconvenience. Only the person who made the booking needs to be present for check in - that possibly might make it easier next time. We are also happy to call a taxi for guests who are staying in different locations. We appreciate all of your feedback and will take your comments on board to help us improve for the future. We hope you had a brilliant time in Liverpool and would love to welcome you back again. Please take advantage of your return guest discount of 10% by getting in touch with us directly to book. Kind regards, Ffion.
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McSped wrote a review Jun 2020
5 contributions4 helpful votes
1.0 of 5 bubbles
Me and my friends were suppose to be here last weekend (5th June) Based Serviced Apartments were unfortunately closed so obviously we were unable to stay. We have been trying to contact them for weeks to see what our options were, emailed every day and left messages. We never even received a standard coronavirus email to say that someone would be in touch in due course. I’m very unhappy with their customer service especially as they were messaging with quick replies when booking it and paying £651. I think it is quite shocking and its not just us as have read a couple of other reviews saying the same.
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Date of stay: June 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anon31 wrote a review Jan 2020
Liverpool, United Kingdom5 contributions1 helpful vote
5.0 of 5 bubbles
We’ve stayed with Base a few times but this was our first time at their Sir Thomas Street location. We got our usual friendly welcome on check-in and had a mooch through Liverpool One on the way to the apartment, which was spotless as always. The apartment was very modern and spacious, and we loved having an en-suite in every bedroom! The location was perfect, everything we wanted to do was within walking distance. We love coming back to Liverpool and we love coming back to Base, maybe we’ll try their apartments at The Docks on our next visit!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BaseApartments, Manager at Base Serviced Apartments - Sir Thomas Street
Responded 21 Jan 2020
Hi there, thanks for taking your time to leave us a review and for choosing to stay with Base. We are absolutely thrilled to hear that you enjoyed your apartment and how spacious it was! Our Sir Thomas Street location is in a brilliant location, and we are so glad that you enjoyed your time exploring the city. We hope you all had a lovely time in Liverpool and would be more than happy to welcome you back again in the future. So please remember to use your return guest discount of 10% by getting in touch with us directly to book. Kind regards, Ffion.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Penelope K wrote a review May 2020
1 contribution5 helpful votes
1.0 of 5 bubbles
We paid £1,500 for two apartments and were due to stay here. They closed so we were unable to stay. They will not answer calls/emails and have not refunded us the £1,500. I was really looking forward to staying here as the apartments looked lovely from the pictures but their customer service has been appalling.
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Date of stay: April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paulalou16 wrote a review Jan 2021
Glasgow, United Kingdom32 contributions25 helpful votes
1.0 of 5 bubbles
Can’t even put in to words how much I do not recommend this accommodation. I’ve actually stayed at Base serviced numerous times in Liverpool and never had an issue until I booked two apartments in 2019 way before the pandemic hit for summer 2020. When it was clear we weren’t able to go due to travel and ‘bubble’ restrictions I made several attempts to get in touch with establishment. Ignored emails, calls, eventually had to raise dispute through booking and got nowhere. Only willing to postpone in 2020 which none of us were happy doing due to pandemic and despite several attempts pleading to accept a postponement to 2021. Their customer service is appalling. I am now raising the dispute with my credit card to avoid further contact. They have no regard for their customers. DO NOT BOOK HERE!!!
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ellie B wrote a review Feb 2020
3 contributions2 helpful votes
1.0 of 5 bubbles
Stayed in the standard double bedroom with en-suite and I’m not sure what the apartments are like but the room was terrible. The shower was so small and weak I couldn’t wash my hair properly and the bed (and pillows) were rock solid to the point where we struggled to sleep. The room is small and is in serious need of refurbishment. The TV is about 14 inches and the remote is stuck together by cellotape. The only thing worthwhile about this property is the excellent location.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BaseApartments, Manager at Base Serviced Apartments - Sir Thomas Street
Responded 16 Feb 2020
Hi there, we are so disappointed to hear your feedback. Sorry that the water pressure was low and that you found the bed to be uncomfortable. We apologise for all of the issues mentioned and I have passed on your feedback to all appropriate managers to investigate the complaint. We are happy to hear that you enjoyed the location of the property and hope you still managed to have a good time in Liverpool. Kind regards, Ffion.
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paulapurplecurran wrote a tip Sept 2022
Armagh27 contributions38 helpful votes
4.0 of 5 bubbles
"Great apartment, not for anyone with mobility issues"
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HayleyR1977 wrote a tip Dec 2019
Skelmersdale, United Kingdom16 contributions6 helpful votes
4.0 of 5 bubbles
"Extra towels and pillows in the wardrobe "
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Calvin C wrote a tip Oct 2019
Devon, United Kingdom2 contributions1 helpful vote
5.0 of 5 bubbles
"ask the staff, they will help you"
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Albionmick wrote a tip Sept 2019
Gomersal, United Kingdom47 contributions25 helpful votes
5.0 of 5 bubbles
"Apartments are great for anybody "
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faithwardman wrote a tip Aug 2019
1 contribution1 helpful vote
3.0 of 5 bubbles
"Parking can be quite expensive even with the discount provided by base. Consider other means of travel."
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PRICE RANGE
£94 - £184 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandMerseysideLiverpoolCentral Liverpool
NUMBER OF ROOMS
6
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BASE SERVICED APARTMENTS - SIR THOMAS STREET - Updated 2024 Prices (Liverpool)

Frequently Asked Questions about Base Serviced Apartments - Sir Thomas Street
Which popular attractions are close to Base Serviced Apartments - Sir Thomas Street?
Nearby attractions include The Cavern Club (0.1 miles), Escape Live Liverpool One (0.2 miles), and Breakout Liverpool (0.02 miles).
What are some of the property amenities at Base Serviced Apartments - Sir Thomas Street?
Some of the more popular amenities offered include free wifi, self serve laundry, and parking.
Is parking available at Base Serviced Apartments - Sir Thomas Street?
Yes, parking is available to guests.
What are some restaurants close to Base Serviced Apartments - Sir Thomas Street?
Conveniently located restaurants include Dale Street Kitchen & bar by Shino, 8 By Andy Sheridan, and Cook Street Coffee.
Is Base Serviced Apartments - Sir Thomas Street located near the city centre?
Yes, it is 0.5 miles away from the centre of Liverpool.
Are there any historical sites close to Base Serviced Apartments - Sir Thomas Street?
Many travellers enjoy visiting The Cavern Club (0.1 miles), Williamson’s Tunnels – Friends of Williamson’s Tunnels (1.2 miles), and Western Approaches HQ Museum - The Battle of the Atlantic Experience (0.3 miles).
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