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Hilton Liverpool City Centre

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Hilton Liverpool City Centre
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2,634 Reviews from our TripAdvisor Community

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Showing 2,567: English reviews
St Helens, United Kingdom
Reviewed 16 May 2016 via mobile

We had booked to see Bryan Adams so thought we would treat ourselves to a stay at the Hilton. The staff were lovely and very helpful and the hotel itself very nice and modern with lovely decor. Our King room was really good, very plush and clean with great facilities. My only criticism is the cost of the mini bar...

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Thank Kiera A
nowhere
Reviewed 16 May 2016

My first stay and would stay again. Great location right in the center of it all. Great internet/ wifi speed Room on 6th floor had nice view. Bathroom and bedroom both good size and quiet. I would definitely stay again. My only slight niggles were that we wanted to meet family in the bar downstairs for a drink on Friday...

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Thank dax a
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Dax a Thanks for your great feedback, it's always lovely to read such positive comments. I'm glad you enjoyed your stay. You feedback about the music has been noted and we shall look into this. Hopefully we will get the chance to welcome you back again soon! Best Wishes

Liverpool, United Kingdom
Reviewed 14 May 2016 via mobile

This hotel has really good location,ideal for all the tourist stuff and but also shopping and night outs. The room was to a good standard the breakfast excellent,poached eggs served as standard and chef cooking up food fresh.

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1Thank anthony r
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Anthony Thank you for taking the time to review your stay with us. Really pleased you enjoyed the great location of the hotel and that you would recommend us. We look forward to welcoming you back very soon. Kind regards,

Reviewed 13 May 2016

Great Hotel, Great Food - great stay!! I enjoyed the Hotel- it is brilliantly situated right in the heart of Liverpool and is ideal for shopping and all the local tourist attractions. The room was superb with an enormous bed. Will definetely stay there again

Review collected in partnership with Hilton Hotels & Resorts
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Thank 519eileens
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear 519eileens Thank you for taking the time to review your stay with us. Really pleased you enjoyed the great location of the hotel and that you would recommend us. We look forward to welcoming you back very soon. Kind regards,

Edinburgh, United Kingdom
Reviewed 12 May 2016

The biggest asset of this hotel is undoubtedly its great location. Especially for someone traveling by bus since the bus station is... 20 steps away. But in general the location of the hotel is absolutely perfect for anyone who wish to get to see the city centre and docks of Liverpool. It is in the direct neighbour of Liverpool One...

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Thank Tommy_The_Gladiator
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Tommy_The_Gladiator Thank you so much for your amazing review, it's a real pleasure to read such positive feedback, and I'm so pleased you enjoyed your stay. Hopefully we will get the chance to welcome you back again soon! Best Wishes

Runcorn, United Kingdom
Reviewed 10 May 2016

Booked fairly last minute through Travel Republic for my Husbands birthday, only live 20 mins away but like Liverpool for a night out. Check in quick and easy had a room on the Exec floor which gave access to the Exec lounge from 6pm, where you could get drinks and nibbles Room was spotless and very comfortable especially the bed...

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Thank Lesgeo1
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Lesgeo 1 Thank you for taking the time to review your stay with us. Really pleased you enjoyed the great location of the hotel and that you would recommend us. We look forward to welcoming you back very soon. Kind regards,

Preston, United Kingdom
Reviewed 9 May 2016 via mobile

We booked into The Hilton as a treat as we were in Liverpool to see The Bodyguard. The staff were very helpful on booking in and our room (executive King guest room) was very comfortable and well appointed. After the show we had drinks at the bar a perfect end to the day! After a good nights sleep we had...

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Thank Ray B
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Ray B Thank you so much for your amazing review, it's a real pleasure to read such positive feedback, and I'm so pleased you enjoyed your stay. Hopefully we will get the chance to welcome you back again soon! Best Wishes

Lancashire, England
Reviewed 9 May 2016

Myself and 6 of my friends visited here on Saturday 7th May for Afternoon Tea as part of a 30th birthday celebration. When we first arrived the service was quite good. 4 of us had the "pink champagne afternoon tea" and 3 of us had the regular afternoon tea. Firstly, it is not pink champagne, it is rose prosecco which...

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1Thank sammyUK24
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear sammyUK24 Thank you for writing a review on TripAdvisor following your recent visit at Hilton Liverpool City Centre. I am sorry to read of your disappointment on this occasion and would like to apologise for the shortfalls you have experienced. I will certainly share your comments with the relevant Heads of Departments in order for us to improve upon...

Island of Anglesey, United Kingdom
Reviewed 8 May 2016 via mobile

Had a lovely night away in the Hilton - hotel is in an ideal location for shops and nightlife. Friends had booked the hotel and they had phoned regarding where to park, the hotel recommended the Q park located just after the Liver building (in the middle of the road)! Perfect! Came out of the lift and the hotel was...

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1Thank Titchytom
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Titchytom Thank you so much for your amazing review, it's a real pleasure to read such positive feedback, and I'm so pleased you enjoyed your stay. Hopefully we will get the chance to welcome you back again soon! Best Wishes

Belfast, United Kingdom
Reviewed 8 May 2016

Stayed at Hilton, excellent location. Beds are comfortable and room was excellent. Quiet even though in the heart of the city. Staff were excellent, very friendly and helpful, Sami, Joy and Lucy treated us like royalty, pleasant and nothing was too much trouble, would definitely stay here again because of this.

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Thank usduncans
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Usduncans Thank you so much for your amazing review, it's a real pleasure to read such positive feedback, and I'm so pleased you enjoyed your stay. Hopefully we will get the chance to welcome you back again soon! Best Wishes

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Liverpool City Centre staff and other travellers.
27 questions
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Wrexham County, United Kingdom
Ebbw Vale
Alsager
Murfreesboro, Tennessee

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Questions? Get answers from Hilton Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid anywhere above the function room if there is a party/disco that night. Best rooms are the exec rooms facing the docks. Great views.”
 of 5 bubbles R0ryT, 24 Mar 2017 | Read review
“Ask for a room that looks over Albert Dock.”
 of 5 bubbles sguard61, 22 Mar 2017 | Read review
“Can only comment on our room which had a lovely view of Dock, was quiet, bright and comfortable.”
 of 5 bubbles lornanb2014, 11 Mar 2017 | Read review
“Rooms were quiet but on the stuffy side. Make sure your phone works in your room and that someone has not plugged them in incorrectly”
 of 5 bubbles vivi59Fishguard, 8 Mar 2017 | Read review
“Lower floors for convenience”
 of 5 bubbles SuperMacs2014, 5 Mar 2017 | Read review
5 of 5