We couldn t travel as we had a travel ban in our country and would put at risk both the establishment and our family but they still deny any refund or any other creative solution. No customer service at all and I think it tells a lot of an establishment the way they deal with that. You can probably find better.
We stayed for one night as a group of friends. It was a spacious room with five single beds, the beds were very comfy. Staff were extremely warm and welcoming throughout our stay. The hotel is located about 2 miles out from the centre, however it was cheap and easy enough to get there in a taxi / uber. Our room was very clean and tidy, we will definitely return!
Stayed here in between Christmas & new year with my my husband & 3 children . Was a pleasant stay lovely & cosy. The staff couldn’t be any more friendly & welcoming . My son left his teddies behind & we live 5hrs away. So the staff were more than happy to send these home to us . I am so so grateful my boy was thrilled as he didn’t think he would get them back. We will deffo be back again to say a huge thank you .
Booked this guesthouse through booking.com but had to cancel due to illness the same day. However the property still charged the full price from my card. This has never happened to us before on booking.com so very very disappointed Be careful
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