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Holiday Inn Express Liverpool-Albert Dock

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Holiday Inn Express Liverpool-Albert Dock
Holiday Inn Express Liverpool-Albert Dock
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1,342 Reviews from our TripAdvisor Community

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Showing 1,251: English reviews
Montrose, United Kingdom
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 days ago NEW via mobile

This was my second stay in this Holiday Inn Express and again it was very good. The location is ideal for the amenities around Albert Dock and is within easy walking distance of the shopping areas. The room follows the same design as the Docklands building and has an attractive quirkiness. It was spacious, warm, clean, and had a fine... More 

Helpful?
Thank mistahs
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel. I am very pleased to hear you have enjoyed your stay with us, we are in the perfect location and have some fabulous views out of our windows. we look forward to seeing you again in the near future. More 

Manchester, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

My wife and I wanted to do a little Christmas shopping, so we decided to visit Liverpool and stay for the night. We booked a room at the Holiday Inn Express on albert dock, at a very reasonable rate. The staff were very helpful in every aspect giving advice on local places to visit and eateries, they were exceptional good... More 

Helpful?
Thank Gerardddaly
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel. I am very pleased that you have enjoyed your recent stay with us, and you found our staff to be very helpful. We hope to welcome you back to the hotel in the near future. More 

York, United Kingdom
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 week ago

Great Location . Friendly staff. Comfortable clean rooms but DO NOT BUY into the Breakfast. There was a clue as to how bad it would be when the ONLY plates on offer to eat breakfast are tiny SIDE PLATES!!! The Scrambled egg (only egg on offer) was terrible.. POWDERED, tasteless, runny, watery and just unpleasant and inedible! Sausages were bread... More 

Helpful?
Thank Lidia W
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for providing your feedback on Tripadvisor about your recent stay with us at the Holiday Inn Express Liverpool Albert Dock. I am sorry that your concerns were not voiced with a Guest Service Manager during your stay. Breakfast is included with all of our guest rooms and IHG Holiday Inn Express standard for breakfast is continental style with... More 

Swansea, Wales, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

This is a lovely hotel staff are really nice room was very clean don't understand why they don't do bacon at breakfast parking is expensive but all in all a really nice and convenient place to stay close to all attractions

Helpful?
Thank Catherine P
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Dear Catherine P, Thank you for writing a review about your recent stay with us at Holiday Inn Express Liverpool Albert dock. We are very lucky to be in a popular location on the Albert Dock and very close to the main attractions. We do have a discount with the Echo Arena multistory car park which is £10.50 for 9... More 

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

I was there with my boyfriend for a wedding. Was a really good staying, spacious room and clean bathroom. Helpful staff on duty and really nice included breakfast. Amazing view from the window of the dock.

Helpful?
Thank Freeen
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5 star review. I am pleased to hear that you have enjoyed your recent stay with us. We hope to welcome you back in the future. More 

Scunthorpe
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

We visited Liverpool as a short break to celebrate our Anniversary. We were delighted to find upon arrival (albeit much earlier than check in) our room was ready and we were able to check in with ease. The reception staff were excellent, efficient and very welcoming. Room was clean, well equipped and what you would expect from a Holiday Inn... More 

Helpful?
Thank vlw2209
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5 start review. I am very pleased to hear you had a excellent stay with us recently. I will be sure to pass on your lovely words to our team. We are in the perfect location and have some amazing views from our windows being on the Albert dock. We hope to welcome you back in... More 

telford
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago

Stayed at the holiday Inn Express in Liverpool for a nights stay while visiting Liverpool for my hubbies birthday. The Hotel is situated right in the centre of everything we wanted to do... We had the Albert Docks right on the door step and amazing view from our room. Couple doors down was the Beatles Story which we had come... More 

Helpful?
Thank dippydebs
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5 start review, we do appreciate all of our guest feedback. I am pleased that you have enjoyed your recent stay with us. We do offer a brand standard Holiday Inn Express continental buffet breakfast which is currently under review, I am sorry that you had to wait for hot food during your stay I will... More 

Stockton-on-Tees, United Kingdom
Level Contributor
123 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 weeks ago

In a great place on Albert Dock, plenty to do, places to eat and things to see. parking is a little away from the hotel so bring a big coat in case its raining, and bring your wallet cos its not cheap!! Cost me £15. Excellent welcome, room had an amazing view over the dock and was really well laid... More 

Helpful?
Thank Andrew M
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5 star review on our hotel. with car parking our guests get 25% off at the acc waterfront car park with your validated ticket, we do also have Holiday Inn Express umbrella's behind reception, just in case you have forgotten a coat. I am very pleased that you enjoyed your stay with us and I will... More 

Stourbridge, United Kingdom
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago via mobile

Stayed for 3 nights whilst attending a conference at the adjacent Liverpool Arena. The room was a very good size and overlooked Albert Dock. The bed was very big and extremely comfortable. Bathroom was perfectly adequate but lacked any products other than soap and shower gel. However if you forget anything they supply a wide range of free stuff. The... More 

Helpful?
1 Thank Stevan J
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your review of our hotel. I am sorry to hear you had issues with your key card during your recent stay with us, we are aware of this problem and are rectifying this, we are awaiting our new door lock system to be fitted which is due to start on 9th January, we are sorry for any... More 

Worcestershire, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

Really lovely experience , a room overlooking the world heritage Albert Dock , breakfast in the shadow of the Liverpool Eye. Staff were efficient polite and charming , within easy reach of museums , Beatles Story , buses and ferry. An impressive building within the old framework if you want to vist Liverpool this is the place I would recommend... More 

Helpful?
Thank 1946annemayo
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5 start review of our hotel. I am pleased that you have enjoyed your recent stay with us. We are lucky to be in the prime location that we are in with a great view from every window, and close to all local attractions. We hope to welcome you back in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Express by Holiday Inn Liverpool has been developed within the Britannia Pavillion, Albert Dock. A group of 19th Century Grade one listed warehouses, made entirely from cast iron & red brick. The Albert Dock is now the largest group of Grade One listed buildings in the UK and as such the Express by Holiday Inn Liverpool has retained many of the original features. Today the Warehouse has been beautifully renovated and now offers 135 bedrooms, which offer choice and flexibility to business and leisure clients alike. All rooms feature Wi-Fi, modem points, direct dial telephones, power showers, hairdryers, tea/coffee making facilities and fully interactive colour TV's showing Sky TV & Pay Movies. Our conference rooms can accommodate up to 35 delegates and also have their own unique decor. Also located in The Albert Dock are numerous quality restaurants and bars all within a minutes walk. Be sure to book a table at weekends. We are located just five minutes walk from Liverpool's vibrant town centre where you will find one of the busiest and friendliest nights out in the country. The hotel is situated opposite the New Echo Arena and BT Convention Centre. ... more   less 

Additional Information about Holiday Inn Express Liverpool-Albert Dock

Address: Albert Dock, Liverpool L3 4AD, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: £61 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Liverpool-Albert Dock 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Express Liverpool-Albert Dock Hotel Liverpool
Holiday Inn Liverpool
Hotel Style:
#25 Family Hotel in Liverpool
#30 Business Hotel in Liverpool
#32 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Liverpool-Albert Dock staff and other travellers.
18 questions
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Silverton, Oregon
West Sussex
over a year ago
Sunderland, United Kingdom

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Questions? Get answers from Holiday Inn Express Liverpool-Albert Dock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a view of the dock ask I'm sure they will accommodate if they can.”
 of 5 bubbles Gerardddaly, 22 Nov 2016 | Read review
“Book elsewhere!”
 of 5 bubbles 544lidiaw, 21 Nov 2016 | Read review
“Top floor rooms offer the best view - we had room 406 which gave a fabulous view over the Albert Dockl”
 of 5 bubbles vlw2209, 21 Nov 2016 | Read review
“All rooms are good”
 of 5 bubbles W7054TIandrewm, 19 Nov 2016 | Read review
“We had 443 which was quiet with any view over the Dock.”
 of 5 bubbles 1946annemayo, 15 Nov 2016 | Read review
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