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Crowne Plaza Liverpool City Centre

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Crowne Plaza  Liverpool City Centre
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2,037 Reviews from our TripAdvisor Community

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Showing 1,983: English reviews
Canton of Basel, Switzerland
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed yesterday NEW

Is a normal business hotel for Liverpool within the normal prices (maybe a little more expensive). The staff is good, the rooms are fine, the location is good and also as is in the Docks the view is fantastic, but there is a noise outside hotel that never stop. Something like a motor as a electricity generator, A/C compressor, etc.... More 

Helpful?
Thank fxmag
Sheffield, United Kingdom
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 days ago NEW via mobile

We came for 1 night only and really wished we'd stayed for longer. Great check in - felt valued and was given great infomation as our first time in Liverpool. Impressed with the room and comfy bed. Good quality toiletries. Only disappointing thing was tv - as quite bad weather the night we stayed & think the reception suffered. Apart... More 

Helpful?
Thank Lisa E
Manchester, England, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed here when family were going to a concert at the Echo Arena, which is a short 10 - 15 minute walk along the waterfront and through Albert Dock. The hotel itself was very clean and modern, the staff were all very helpful and courteous. We stayed in a family room with 2 double beds and there was plenty of... More 

Helpful?
Thank Aidy M
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Aidy M, Thank you very much for taking the time to share your excellent feedback with us. We are pleased to see you had a wonderful experience at the hotel and enjoyed being in a great location too. Thank you for your comments about our helpful and courteous staff and comfortable bedrooms. We look forward to welcoming you back.... More 

Burntwood, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

Can't recommend this hotel highly enough friendly and courteous staff and a nice treat when they found out it was my birthday. A piece of birthday cake was sent to our room on slate plate and room was spacious and comfortable.

Helpful?
Thank Martin H
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Martin H, Thank you for taking the time to share your fantastic feedback with us. We hope you had a lovely birthday. Thank you for your comments about courteous staff and comfortable rooms. We look forward to welcoming you back. Kind regards Luke Jenkinson More 

Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

This is our fourth time visiting liverpool for my birthday. We previously have stayed at the raddison blu across the road. I am very glad we decided to look for somewhere else or we may have not gone to such a lovely place. The rooms were very well kept. The breakfast was very nice and there was alot of choice.... More 

Helpful?
Thank Lindsey S
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Lindsey S, Thank you very much for taking the time to share your excellent feedback with us. Very happy to see you had a superb experience with us at the hotel from our friendly staff, great breakfast selection. We are pleased you had a lovely Birthday with us. We look forward to welcoming you back next November. Please let... More 

Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 days ago NEW via mobile

Went here for few drinks with my husband and sat in the bar lounge. We had the most amazing cocktails and the service was outstanding. Big thank you goes to Mikey for making us want to come back again soon.

Helpful?
Thank poebrad
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Poebrad, Thank you very much for taking the time to share your awesome feedback with us. We are pleased you had an excellent experience in our Lounge Bar. Michael and the team look forward to welcoming you back again very soon . Kind regards Luke Jenkinson More 

East Yorkshire
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

Stayed over 2 day period as IHG Member in an executive room which was very comfortable and impeccably clean. Can't fault the hotel and staff, the club lounge was great and the staff attentive Luke thanks for your help and attention shown , your CS skills is an asset to to the hotel group. Kevin and Sylvia

Helpful?
Thank Kass_1
Blackpool, United Kingdom
Level Contributor
3 reviews
Reviewed 1 week ago

We stayed here for a night to see a concert at the echo arena as this hotel is within walking distance of both the arena and also the main shopping centre. The hotel was bright and modern with a nice bar and restaurant. The pool and leisure centre were good and overall this was a pleasant hotel in a good... More 

Helpful?
Thank Neil P
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Neil P, Thank you very much for taking the time to share your wonderful feedback with us. We are pleased to see you enjoyed your experience with us at the hotel and its location. Thank you for your lovely comments about our friendly and helpful staff. We hope you choose to stay with us again. Kind regards Luke Jenkinson More 

Level Contributor
145 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 1 week ago via mobile

I recently stayed here, first time in half a year. Last time I wasn't impressed and started to use another hotel in the brand. Things have changed polite dynamic check in really nice room only tiny boggle is water pressure in shower. Break fast in the room excellent, the soap shampoo and other bathroom give sways are great. This is... More 

Helpful?
Thank Nfwragg
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear NfWragg, Thank you for taking the time to share your fantastic feedback with us about our rooms, service of staff, excellent breakfast, room extras and our location. We are pleased you stayed with us again and had a great experience at the hotel. We look forward to welcoming you back. Kind regards Luke Jenkinson More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Great hotel, we stayed for my birthday weekend city break, great location walking distance from everything. Fabulous breakfast. Bar was reasonably priced too. Will stay again. Although they did mess up my morning paper. However compensated by giving us free parking worth £11.

Helpful?
Thank A9LNB
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear A9LNB, Thank you for taking the time to share your fantastic feedback with us. We are pleased to see you had a great experience with us at the hotel. I hope you had a fabulous Birthday Weekend. We look forward to welcoming you back. Kind regards Luke Jenkinson More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Plaza Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 

Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: £79 - £256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, HotelTravel.com, IHG, Priceline, Agoda and Odigeo so you can book your Crowne Plaza Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza
Hotel Style:
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#12 Luxury Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#18 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Liverpool City Centre staff and other travellers.
23 questions
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Newcastle and Gateshead, United Kingdom
5 months ago
Newcastle and Gateshead, United Kingdom
5 months ago
Chester, United Kingdom
1 month ago
3 months ago

See all questions (23)

Questions? Get answers from Crowne Plaza Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“views, location”
 of 5 bubbles fxmag, 1 Dec 2016 | Read review
“Try and get a room overlooking the Docks”
 of 5 bubbles Lcunni1, 21 Nov 2016 | Read review
“Room with waterside view is worth the extra few quid!”
 of 5 bubbles 798lucyr, 20 Nov 2016 | Read review
“Ask for a room overlooking the river.”
 of 5 bubbles AlasdairD971, 13 Nov 2016 | Read review
“View of the Mersey rather than the city is best.”
 of 5 bubbles PatandAustin, 9 Nov 2016 | Read review
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