The Liner Hotel
Lord Nelson Street, Liverpool L3 5QB England
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US$83
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Room & Suite (580)
Dining (91)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#60 of 415 hotels in Liverpool
Location
Cleanliness
Service
Value
Travellers' Choice
An impressive product design that includes all the hallmarks of a luxury cruise liner developed with a high standard of service, The Liner Hotel Liverpool provides a range of facilities and services that can cater for your every need. Located only 2 minutes walk from Lime St Station, The Liner Hotel Liverpool offers excellent accommodation, conference, meeting and event space in the heart of Liverpool City Centre.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid public parking on-site
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
VIP room facilities
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
221Restaurantswithin 0.3 miles
145Attractionswithin 0.3 miles
Lord Nelson Street, Liverpool L3 5QB England
Getting there
Car HireSee car hire from US$69/day
7006Reviews113Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Very central position and comfy bedroom, overall nice room. Good points free parking and nice breakfast but the only problem was the bathroom a little bit dirty, the shower too low with pressure and the toilet flush not powerful enough. I recommend the place anyway if you want to join Liverpool for a short stay
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We like the Liner for location, price and the breakfast. The staff are friendly too. The restaurant and bar are great and good value for money. The 2-4-1 cocktails are a must. We are regular guests to this hotel ,been coming for three years now . Sadly our last trip was not restful. All of our group had noisy plumbing during the night on the 6th floor. We are usually lower in the hotel so it may be isolated to the top floor, the constant tapping of the pipes was irritating even through earplugs. We were shattered after the 2nd night. We mentioned it to the front of house who said “It’s a common complaint”. When we asked if anything could be done he said no and that’s why they “ just absorb the complaints!! “. I’d be interested to know if it’s the same on all floors because if…
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Booked an overnight stay due to attending a show at the Empire Theatre. Arrived approx. 1pm and parked in the blue badge parking spot right outside the main door. Was allowed to check in although officially, it should be 3pm. Our booking was for room only but paid for breakfast. Our twin room on the 4th floor was lovely, looked like it had been recently renovated. Very clean and tidy, plenty of towels in the well equipped bathroom. View of the station, which we loved and enjoyed watching all the hustle and bustle of Lime Street. Booked in for the Pre Theatre dinner and found the staff very friendly in the Brasserie. Ordered the pea risotto as a starter and burger/fries for main. All very tasty and delicious - good value too at £18.50 for 2 courses. Comfortable nights sleep…
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
One night stay for Jesus Chris Superstar next door at the Empire. We have stayed here a few times before and like the free parking, its central location and the value for money this place offers. At £75 for B&B in a superior double room this was a great price. A free Genius upgrade on Booking.Com made this a steal. We had a couple of issues, raised with hotel at the time but then followed up by email. To be fair the hotel management were straight back and apologised and offered a discounted rate. We thought this fair enough and will definitely return as we do like the place. Negatives - Half hour wait to check in due to a systems issue. Shame as normally a really speedy check in. Manager Daniel apologetic and explanation accepted. Breakfast queues not great but being fair hotel…
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I can't find enough words to praise this lovely hotel. We went to the Royal Court on Tuesday and as usual stayed in our favourite hotel. The staff are amazing, so friendly and welcoming. The rooms are comfortable and clean. The radiators only come on at certain times so when I complained of being cold they brought us up an oil filled heater, that did the trick. Don't be afraid to tell them if something is not quite right, they will put it right straight away. We had a lovely dinner in the restaurant and the usual fab breakfast the next morning. I'm looking forward to showing this wonderful hotel to my cousin and his wife when they are visiting from Sheffield in January. Can't wait
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Service Crew , Guest Services / Front Office at The Liner Hotel
Responded 30 Oct 2023
Dear Guest Thanks so much for your wonderful review. We are very happy to hear of all the services you enjoy and appreciate your continued business. We will be waiting to welcome you back in January Best wishes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debbie and Kati... P wrote a review Oct 2023
Weymouth, United Kingdom64 contributions26 helpful votes
Bar closed early no apology. I arrived back from my evening meal to order a nightcap at 22:40 and was told last orders were called at 22:25 even though the website advertises the bar open until 23:00 and in the hotel it says 24 hour drinks available. I ordered from reception and had to have expensive, warm, bottled beer.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Crew , Guest Services / Front Office at The Liner Hotel
Responded 30 Oct 2023
Dear Debbie & Katie Thank you for reporting this issue. Please be assured we will address directly with the department Manager and Team member concerned. I hope we can welcome you back for a future stay, we would be happy to re-serve your missed drinks with our compliments. Best wishes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Comfortable bed. Amazing service clean hotel and rooms. I love this hotel. Close to lime Street train station, theatres and museums. Ideal place to stay. The castaway bar joins onto the hotel and the lady serving was also outstanding .
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Service Crew , Guest Services / Front Office at The Liner Hotel
Responded 30 Oct 2023
Dear Guest Thank you so much for your review, we are delighted to receive your feedback and will share with all of the relevant departments. We will be waiting to welcome you back Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We’ve stayed at the Liner for several years each time we visit Liverpool as a family. The hotel is in an excellent location, and easily accessible by car. The addition of the car park is a real benefit. We always stay in the family room which is a double and adjoining twin, so a separate room for the kids. Very comfortable with modern TVs. The issue this time is the elevator. Throughout the entire night we were kept awake by the droning of the lift. It sounds like heavy machinery which resonates and vibrates through the room. Needless to say we’re tired and looking forward to a good nights sleep when we get home.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Service Crew , Guest Services / Front Office at The Liner Hotel
Responded 30 Oct 2023
Dear Dave I'm sorry to hear of the noise disruption during your recent stay, our Maintenance department will look into your feedback with full attention. I hope we can welcome you and your family back in the future Best wishes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After reading the reviews of this hotel I booked a deluxe room for my wife and myself for a 2 nite break we were really looking forward to it and excited about the hotel on arrival we were checked in no warm welcome and no information about the hotel whatsoever we went to our room and we were extremely disappointed very small and cold was expecting a far better room for the price I paid 188£ for 2 nights plug in bath didn't fit so we had shower which tricked out a bit of water the room itself was freezing the heating never came on during our stay the only positive was location which was good would not visit this hotel again for the price far better hotels in Liverpool
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Crew , Guest Services / Front Office at The Liner Hotel
Responded 30 Oct 2023
Dear Dave Very sorry to hear of a disappointing stay. Please be assured your feedback will be raised at the next Management review and improvement will be expected from the relevant departments. We would really like you to experience our usual high standards of service and comfort, please do let us know if we can accommodate you in the future. Our Front Office Manager will be happy to ensure a much more satisfactory stay. Best wishes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location. Very clean and good sized rooms. Staff friendly and breakfast is good value. Hotel could do with a bit of tlc and no plug next to the bed is a pain. Very first world problem however. Bar funky as well.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Crew , Guest Services / Front Office at The Liner Hotel
Responded 27 Oct 2023
Dear Alastair Thank you for your review. Happy to know you enjoyed your bed and breakfast stay with us. Pleased to tell you our bedroom upgrade plan is in progress and includes bedside USB ports, hopefully we can allocate you there next time Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$60 - US$136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gladstone hotel liverpool, liner hotel liverpool, liner liverpool
LOCATION
United KingdomEnglandMerseysideLiverpoolCentral Liverpool
NUMBER OF ROOMS
152
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