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Hotel Indigo Liverpool, an IHG Hotel

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Traveller (997)
Room & Suite (386)
Videos (1)

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About

#34 of 104 hotels in Liverpool
Location
Cleanliness
Service
Value
A stay at Hotel Indigo Liverpool City Centre, an IHG Hotel places you in the heart of Liverpool, within a 10-minute walk of Cavern Club and Liverpool ONE. This 4-star hotel is 0.9 mi (1.4 km) from Albert Dock and 1 mi (1.6 km) from M&S Bank Arena. Make yourself at home in one of the 151 guestrooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Satisfy your appetite for lunch or dinner at the Marco Pierre White Steakhouse located in the hotel, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at our bar or lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM for a fee. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Highchairs available
Taxi service
Meeting rooms
24-hour security
Wifi
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Baggage storage
Newspaper
Non-smoking hotel
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish, Polish
3463Reviews68Q+A100Room tips

Reviews
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Motivate Bootcamp wrote a review 25 Feb
1 contribution1 helpful vote
Great place to stay and really central to everywhere, docks nearby and lots of nice restaurants close too. A special mention to Haydn on reception who went above and beyond for us and made it a great weekend away, celebrating our special occasion, Cheers mate!
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Donna wrote a review Jun 2023
Adelaide, Australia23 contributions20 helpful votes
Hotel's Favourite
The staff were probably the friendliest I've ever known. Nothing was too much trouble and the hotel even gave complimentary snacks. When Hayden checked us in he gave us maps for where we wanted to go and was great, he sounds like Ringo to a tee. The beds were a bit soft for me but that's a personal thing, someone else would have said they were perfect. Good bathroom and enough room for us to move around. We ate at the hotel in the Marco Pierre White restaurant which was divine. Lily was on duty much of the 2 days we were there and she did a marvellous job
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Date of stay: June 2023
Value
Location
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Trip type: Travelled with family
Room Tip: Make sure you let them know you are parked in the car park they recommend and you will get a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Chloe Scanlon, General Manager at Hotel Indigo Liverpool, an IHG Hotel
Responded 29 Jun 2023
Dear Lardie, Thank you ever so much for taking the time to leave such an amazing review about your recent stay at Hotel Indigo Liverpool! Haydn and Lily will be so delighted with your comments, as will the rest of the team. We hope we have the pleasure of welcoming you back again soon! Kind regards, Chloe Scanlon Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Teresa D wrote a review 17 Feb
3 contributions
Brilliant! Got a member and blue light discount. Absolute bargain at £69 on a friday night. Lovely room, comfy bed, perfect location in dock area, friendly staff, complimentary mini bar. Great shower. Can not fault it. Amazing, will be back!
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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maccasjg wrote a review 9 Feb
Lancs, England330 contributions12 helpful votes
Enjoyed a wonderful 2 night stay at the Indigo. The hotel staff are very welcoming. We didn't eat here but did use the bar. Our round of drinks cost £5 less at the hotel than we had paid in a bar round the corner which was a pleasant surprise. We would definitely stay here again. Special thanks to Danielle and Kieron for their generosity.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nat wrote a review Jan 2024
26 contributions19 helpful votes
It was our first time staying in this hotel in Liverpool and the location was perfect and close to the docks, the bars and shopping etc. We arrived early for a meal at the MPW restaurant and our room was ready to check in. The staff were wonderful especially the man who checked us in and the lady who greeted and served us in the restaurant. The room was nice, good size and as a member got late check out. The meal was great and even better that we got the Janaury deal. I liked how the breakfast had a hot choice in comparison to buffet styles in most. There was also pastries, bread etc to help yourself to. Parking is convenient and only around the corner. When we are next in Liverpool we will be sure to stay again!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chloe Scanlon, Owner at Hotel Indigo Liverpool, an IHG Hotel
Responded 3 weeks ago
Dear Foodandtravelxo, What a truly wonderful review about our hotel and restaurant - I am so pleased we could accommodate an early check-in as we know this starts off your trip in the right way, and that your experience throughout was friendly, helpful and professional. Our whole team will be thrilled that they were able to help make your stay so enjoyable and will look forward to welcoming you back again soon! Kind regards, Chloe Scanlon Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Royale wrote a review Jan 2024
London, United Kingdom107 contributions41 helpful votes
This hotel is located in a prime spot in Liverpool. All the historical landmarks, buildings and shopping are just a stones throw away. Room was clean average size, bed comfortable, shower great however the sink area felt slightly squashed especially for a premium room. TV was easy to use with chromecast so I was able to stream directly from my phone. Breakfast was good with hot and cold choices. Dinner was ok. Staff were friendly especially David at the bar who was very hospitable..he makes great cocktails, a must! Great for a short stay and reasonably priced. Would I stay there again if I came to Liverpool?..yes!
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Date of stay: January 2024Trip type: Travelled on business
Room Tip: Disabled parking available right outside for 2 cars.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chloe Scanlon, Owner at Hotel Indigo Liverpool, an IHG Hotel
Responded 3 weeks ago
Dear RoyaleOne, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. I am so pleased that enjoyed all aspects of the hotel, and you were able to utilise all of our facilities including the restaurant for both breakfast and dinner. The team, especially David, will be delighted with your comments which I will be sure to share. We are already looking forward to welcoming you back again soon! Kind regards, Chloe Scanlon Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SHEBASMUM1 wrote a review Jan 2024
Oldham, United Kingdom124 contributions103 helpful votes
For a chain hotel, this was very impressive. Check in quick and easy, spacious clean bedrooms with comfortable beds and rainforest showers. Reception staff were lovely. Breakfasts were good value and service was good. It's also extremely central to many places in Liverpool.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chloe Scanlon, Owner at Hotel Indigo Liverpool, an IHG Hotel
Responded 18 Jan 2024
Dear SHEBASMUM1, Thank you so much for writing such a lovely review! We are delighted that you enjoyed all aspects of your stay and the location of the hotel and hoped you managed to explore all the fantastic culture Liverpool has to offer! We hope we can welcome you back again soon! Kind regards, Chloe Scanlon Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gerard r wrote a review Jan 2024
Carlisle, United Kingdom26 contributions40 helpful votes
Poor experience on last night Enjoyed the 50 per cent off the main meals on first 3 nights On first night we had issues booking the table online as my phone was dead and fathers phone was playing up Staff at reception kindly addressed this and told us we could go down Second and 3rd nights not an issue as staff recognised us and basically told us to go straight to restaurant. 4th night DISASTER and EMBARRASSING Male staff at reception told me it was separate from hotel and we had to speak to them with regards to getting the 50 again which is a kind of a lie because staff at reception sorted it for us on the Monday night Stood for 5 mins to be seated despite it being quiet and staff walking past us Then we explained we have had the 50 off each night without booking online. Male then said he would need to speak with his boss but instead of taking us to our table he left us spending about for another 3 mins before another male staff in a suit asked us if we needed help, we explained the situation but turned out he has no idea what was going on. Now we are stood for ten mins instead of sitting at our table enjoying a drink. Female staff came over and by this time my father had had enough and walked away after she basically said we should not have been getting the 50 off during previous 3 visits. Very poor experience indeed as we were residents in the hotel and both stone cold sober. Customers looking over wondering what was going on Won’t return to this hotel Should have been dealt with better
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Date of stay: January 2024
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chloe Scanlon, Owner at Hotel Indigo Liverpool, an IHG Hotel
Responded 18 Jan 2024
Dear reilly1888, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. Please accept my apologies that we have let you down with confusion and inconsistency with the 50% offer in our Marco Pierre White restaurant; your feedback has been communicated with the Restaurant Manager to ensure this is rectified. We do hope the rest of your stay was enjoyable and you would consider staying with us again in the future. Kind regards, Chloe Scanlon Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gerard Reilly wrote a review Jan 2024
Falkirk, United Kingdom4 contributions1 helpful vote
We enjoyed most of the 4 night stay ' but felt let down by some staff issues ' it was showcasing a 50 % off main meals January offer ' but it was quite awkward to book at reception/ kitchen / specially on the 4th night ' so after discussions with 3 staff members we withdrew and dined elsewhere ' secondly we were unable to watch TV...till the final evening as there was NO remote control in our room' 3rd point was the re stock of their mini fridge service which was sporadic at best ' we spoke to the manager on 3 occasions and the issues were rectified but only after repeating to reception ' overall nice room ' food was good ' but senior staff were not as I expected ' may return but not overly keen ' probably look other hotels before choosing this venue ''
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chloe Scanlon, Owner at Hotel Indigo Liverpool, an IHG Hotel
Responded 18 Jan 2024
Dear atozreilly1949, Thank you for taking the time to review your recent stay at the hotel; I am pleased that you enjoyed the majority of your time with us, however please accept my apologies for any inconsistency and confusion with the 50% offer in the restaurant and the missing remote. I will ensure this is fed back to the relevant managers. I am pleased that your issues within the room were rectified whilst you were here. We hope that you would consider staying with us again in the future. Kind regards, Chloe Scanlon Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Phil R wrote a review Jan 2024
Braintree, United Kingdom459 contributions193 helpful votes
As always to be expected at Hotel Indigo Liverpool, excellent service from start to finish. Nicely decorated and appointed rooms showing off some of the culture and history of Liverpool's past and nicely modern for the present. All staff very friendly and helpful whether helping check in or serving drinks, and providing local information Definitely warrants a return visit
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Check out the handy "traffic light" notes in the lift to help you choose to avoid any peak...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chloe Scanlon, Owner at Hotel Indigo Liverpool, an IHG Hotel
Responded 12 Jan 2024
Dear 764philr, What a lovely review! You have truly captured all that we are here at Hotel Indigo Liverpool and the team will be delighted to read such lovely comments. We are already excited to welcome you back on your return to Liverpool! Kind regards, Chloe Scanlon Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£73 - £138 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandMerseysideLiverpoolCentral Liverpool
NUMBER OF ROOMS
151
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL INDIGO LIVERPOOL, AN IHG HOTEL - Updated 2024

Frequently Asked Questions about Hotel Indigo Liverpool, an IHG Hotel
Which popular attractions are close to Hotel Indigo Liverpool, an IHG Hotel?
Nearby attractions include The Cavern Club (0.2 miles), The VRVE - Liverpool (0.09 miles), and ClueFinders Liverpool (0.3 miles).
What are some of the property amenities at Hotel Indigo Liverpool, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Hotel Indigo Liverpool, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indigo Liverpool, an IHG Hotel?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Hotel Indigo Liverpool, an IHG Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Indigo Liverpool, an IHG Hotel?
Conveniently located restaurants include A Small Fish In A Big Pond, 8 By Andy Sheridan, and Cook Street Coffee.
Are there opportunities to exercise at Hotel Indigo Liverpool, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Indigo Liverpool, an IHG Hotel located near the city centre?
Yes, it is 0.8 miles away from the centre of Liverpool.
Are any cleaning services offered at Hotel Indigo Liverpool, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Indigo Liverpool, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and Polish.
Are there any historical sites close to Hotel Indigo Liverpool, an IHG Hotel?
Many travellers enjoy visiting The Cavern Club (0.2 miles), Williamson’s Tunnels – Friends of Williamson’s Tunnels (1.5 miles), and Western Approaches HQ Museum - The Battle of the Atlantic Experience (0.04 miles).