We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveller (94)
Room & Suite (47)
Dining (19)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Restaurant
Room service
Free Internet
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Golf course
Meeting rooms
Non-smoking hotel
Wheelchair access
Show more
Room features
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
423Reviews
129Photos
10Q+A
73Room tips
Traveller rating
  • 128
  • 120
  • 82
  • 46
  • 47
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Stayed here overnight in relation to work. On booking i had read other reviews about the front rooms overlooking a busy main road. I requested a room at the rear, which I got. Room was overall good, with all that you would need for an overnighter. There was a loud party ongoing
Read more
My husband and I booked a two night stay to attend a funeral. When we arrived we were met by a lovely young gentleman who was very friendly. Then it was all down hill we were asked to pay for our room which we hadn't even seen it was room 205 basic a window that didn't close.
Read more
Response from ParkHotelManagment, Front Office Manager at Park Hotel
Responded 2 days ago
Dear Carole M, I am so sorry to hear about your recent experience at The Park Hotel. Upon arrival we ask all guests to pay on check in as a matter of hotel policy, if the room you were assigned to was not to your standard, we would ask that you inform reception with the matters you require as we can resolve this in the matter of seconds. The Park Hotel has a mixture of client basis and we would like to apologise if you encountered some noise complaints during your stay, I will have management look into this for you as we want all our guests to feel comfortable during there stay. Regarding your comment due to the unprofessional staff, I have taken this feedback very seriously and will address this straight to management. Overall, I would like to discuss your feedback further with you so we can resolve this issue fully. Please would you contact me - megan.farrell@theparkliverpool.co.uk. Kind Regards, Megan
Read more
Came in support of the Lions Charter Dinner evening we came with 4 other couples we had a great time staff were helpful and friendly, food was amazing would definately stay again without a doubt and breakfast was a chilled atmosphere and delicious .
Read more
Response from ParkHotelManagment, Front Office Manager at Park Hotel
Responded 4 Feb 2019
Dear lisajV8286XP, Thank you for taking the time to leave such a positive review from your recent visit at The Park Hotel. We are pleased to see you enjoyed your stay here and we hope to welcome you back in the future. Kind Regards, Megan
Read more
Find somewhere else to stay cause this place is disgraceful !!! Bar staff look at you as if you belong on another planet. Restaurant staff rolled there eyes when I asked for an orange juice and lemonade and got a Fanta with lemonade. That must be a new one. Food was expensive
Read more
Response from ParkHotelManagment, Front Office Manager at Park Hotel
Responded 4 Feb 2019
Dear 707kevinf, I am so sorry to hear about your recent experience at The Park Hotel. I am disappointed to hear that you did not receive the service you was expecting, I will raise this as a matter of urgency with my team. Regarding your feedback I would like to discuss this further with you so we can resolve this issue fully. Please would you contact me - megan.farrell@theparkliverpool.co.uk. Kind Regards, Megan
Read more
I stayed here 13th January 2019 in room 122. The room was ok, it could do with some upgrades and the bathroom could be cleaner, the lighting in the room is very odd with no main light, only bedside and over mirror lighting. Unfortunately I did not sleep well at all, the
Read more
Response from Experience826050, Front Office Manager at Park Hotel
Responded 2 Feb 2019
Dear Sutton0488 I am so sorry to hear about your recent experience at The Park Hotel. I have passed your comments to our head housekeeper regarding the mattress and we will get this replaced. As someone that leads the reception team in the hotel, I am disappointed to hear that they did not engage with you regarding your stay and i will raise this as a matter of urgency with my team. I would like to discuss this further with you so that I can resolve the issues fully. Please would you contact me - megan.farrell@theparkliverpool.co.uk Many Thanks
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining
Photo provided by managementPark Hotel
Guest room
Photo provided by managementPark Hotel
Guest room
Photo provided by managementPark Hotel
Guest room
Photo provided by managementPark Hotel
Guest room
Photo provided by managementPark Hotel
Suite
PreviousNext
12345610
How far is this from Anfield please?
It's about 20 minutes by car and about 40 minutes by bus (line 58 i think... not sure). Enjoy and never walk alone !
0 votes
Show all answers
Off to see a show at the echo arena. How far is it in a taxi and approximately how much? Thank you
about 9-10 miles and £15 - £20 in a taxi
0 votes
Show all answers
Is this hotel on a bus route or near a train station?
Its about a mile to the train station, but a straight road so you can walk it. There is bus stops near by.
0 votes
Show all answers
How far is this hotel from aintree racecourse
Its literally accross the road, about half a mile away
0 votes
Show all answers
Do you haft to be checked in by a certain time or Can it be any time?
Check in was 3pm. Just let them know your estimated time of arrival and they should be okay.
1 vote
Show all answers
PreviousNext
12
"Reception were aware of the noise levels from the functions so put us in a room away from the noise. Best to ask when checking in."
"Try another hotel"
"executive rooms are far better"
"To reiterate, do not choose room 128"
"I stayed at the back and it was quiet"
PreviousNext
12345615
PRICE RANGE
US$68 - US$193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park hotel liverpool
LOCATION
United KingdomEnglandLiverpool
NUMBER OF ROOMS
62
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing