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Frames Hotel

257 Cherry Lane, Anfield, Liverpool L4 6UH England
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Traveller (20)
Room & Suite (1)

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About

#82 of 104 hotels in Liverpool
Location
Cleanliness
Service
Value
Situated on Cherry Lane, Liverpool within walking distance of both Goodison Park and Anfield Road. We are Liverpool's latest boutique hotel offering beautifully refurbished new rooms welcoming guests from all walks of life!
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Room features
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English
34Reviews1Q+A6Room tips

Reviews
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Tommy wrote a review 15 Feb
2 contributions1 helpful vote
Booked months ago to stay the night before a wedding, arrived to be told there was no booking despite having a booking number and all the proof. Glad we had to find alternative accomodation though due to the gangs smoking weed outside and the state of the place. Stayed here when it was newly refurbished and it's all gone downhill since then. Don't even do food anymore we were told.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Beware of the gangs of youths hanging about inside and outside openly doing drugs. Similar priced...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Daniel K wrote a review Jun 2023
Kfar Saba, Israel22 contributions16 helpful votes
Nothing good about this so-called hotel. we booked 4 rooms for us and friends . we received 2 rooms with no window!! and 2 rooms with windows facing the side walk with happy and very noisy guests who were celebrating in the adjacent pub all night long. In the room stand a wide column blocking the way to climb the bad. The towels were tiny and smelly. Hot water was ok. don't come near this hotel.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: choose another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ghosting from day 1 wrote a review May 2023
Manchester, United Kingdom2 contributions1 helpful vote
Don’t even know we’re to start with this, gangs inside and outside of the bar clearly dealing and taking illegal substances, the reception seemed to be a gossiping point for both guest and staff, very unprofessional if I must say, the manager weren’t so polite nevermind the guest having a run of the place. The cleaning was mediocre, damp in my room, carpets looked like they’ve not been hoovered for a few days, shower holes clogged with hair and not such a nice smell lingering and I had to ask if my bedding could be changed nevermind the the non existent sun light with the lack of windows. In a place like Liverpool were there is plenty of places to stay I wouldn’t choose to stay here again, a hostel would be better choice! Oh and not to mention I was requested a king bed but it seemed to be on the smaller side of a double
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Control gangs, get the standards of cleaning up to scratch and learn was it is to be professional
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Aleisha Maher, General Manager at Frames Hotel
Responded 19 May 2023
We do apologise for any inconvenience during your stay. Please confirm the name on your reservation and date of stay and we would be more than happy to compensate you if your review is of a true nature. Kind regards Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wonderingabout wrote a review May 2023
1 contribution1 helpful vote
Where to start? The gangs hanging around outside with a distinct marijuana smell to welcome us in. Or the lack of professionalism felt from the staff (although the staff themselves didn't come across as particularly well supported, or spoken to nicely, from higher ups). The lack of window in the room was a nice touch too, as were the people hanging around the corridor all night. Granted it was Eurovision weekend and everyone was very excited but still, being kept awake most of the night was not the fun getaway we'd hoped for. Cleanliness wise it was ok, nothing special. In a town where there are so many establishments to stay, I recommend finding somewhere else!
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Aleisha Maher, General Manager at Frames Hotel
Responded 19 May 2023
We do apologise for any inconvenience during your stay. Please confirm the name on your reservation and date of stay and we would be more than happy to compensate you if your review is of a true nature. Kind regards Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyage23949289921 wrote a review May 2023
1 contribution
First of all we were giving a room where the radiator didn't work and no window, then moved to another which was a bit better, Was Told we can go in bar next door, but there was gang's hanging around and felt very uneasy, reception was full of people just gossiping and standing around talking, people running up and down corridors early hrs, would not book again
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Date of stay: December 2022
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Aleisha Maher, General Manager at Frames Hotel
Responded 19 May 2023
We do apologise for any inconvenience during. Please confirm the name on your reservation and date of stay and we would be more than happy to compensate you if your review is of a true nature. Kind regards Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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berryman2013 wrote a review Apr 2023
Cirencester, United Kingdom2 contributions1 helpful vote
Firstly, Rachel ( manager) was very friendly and helpful , the rooms were very clean and the bed was comfortable . What let this ‘hotel’ down was that there were no windows in the rooms and the room became very hot , no way of cooling it down. In the description of the hotel it says you can have breakfast in the bar next door or in your room. There was a very nice menu in the room but we were told that they weren’t doing this anymore It’s so we had to travel into Anfield( 10 min drive) to get breakfast. Lastly, our room was next to the bar , very very loud music was played until very late , every time the adjoining door was opened it banged against the wall. We could not hear our TV at all. I rang rd rotini to ask when it would stop and after 3 attempts to get someone they told me ‘ it’s not late it should finish soon!!’ It was late 11.30 but when you are lying on your bed not able to listen to the tv it’s a long night. We eventually went to sleep but there were drunk people and kids running up and down the corridor until the early hours and one of them set off the fire alarms at 12.45 . There was a notice in our room saying that 10pm was quiet time , well that should work both ways So hot rooms, no air, no sleep, no food, not a very enjoyable stay .
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Ratman D wrote a review Mar 2023
1 contribution
Booked our room last year only to have our room cancelled due to maintenance yet the rooms are up for 3 times the price on their website.Do not ever stay here as they will not even answer the phone and will cancel your room on a daily basis.Now I'm stuck with 2 tickets for the national but can't go .what a joke.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rachel Grimes, General Manager at Frames Hotel
Responded 31 Mar 2023
In response to your review we do apologise for any inconvenience caused and I can assure you that an Alternative Accomodation has been found and details sent through to the appropriate team . Our reception is 24 hours so calls are dealt with , we do not cancel guests rooms on a " daily basis " this is a very unjust comment . Kind Regards, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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joeymoo wrote a review Mar 2023
kent33 contributions15 helpful votes
Like the other review. I booked a room here 11 months ago to be told two weeks before The Grand National that they were carrying out repairs! Rooms advertised at 3 times what we had paid. Booking.com said the hotel should find us alternative accommodation but the hotel said Booking.com would do that.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rachel Grimes, General Manager at Frames Hotel
Responded 31 Mar 2023
Information for an Alternative Hotel has been sent through to Booking.com , any rooms which may have been advertised are now not available this was due to the booking portal not updating automatically . We apologise for any confusion ! Kind Regards , Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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workhardplayhard30 wrote a review Mar 2023
United Kingdom35 contributions9 helpful votes
Was due to travel here in two weeks, today I was told maintenance work was being carried out and my room needed to be cancelled - two weeks before one of the biggest weekend events (Grand national) Room cancelled and is now available on booking.com and direct trip for over £600 when I had reserved it a year ago it was £260, I was told this was an error and the room shouldn't be on there but it is! Absolutely poor service when I reserved this over a year ago and now low and behold every hotel in the area is either booked or wanting extortionate money!
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rachel Grimes, General Manager at Frames Hotel
Responded 31 Mar 2023
Unfortunately as explained previous the rooms in question had shown up as bookable this was dealt with promptly as the updates did not automatically refresh . Apologies for any confusion caused , Alternative accomodation has been found and information sent to the appropriate team via booking.com Kind Regards, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jim2504 wrote a review Mar 2023
Doncaster, United Kingdom23 contributions8 helpful votes
Excellent rooms, staff and bar. The hotel far exceeded my expectations. Clean and very reasonable bar prices. Handy for nearby Anfield stadium and also for the smaller team across Stanley park. Will definitely visit again!
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
United KingdomEnglandMerseysideLiverpool
NUMBER OF ROOMS
16
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FRAMES HOTEL - Updated 2024 Reviews & Photos (Liverpool)

Frequently Asked Questions about Frames Hotel
Which popular attractions are close to Frames Hotel?
Nearby attractions include Goodison Park (0.6 miles), The Arkles (0.7 miles), and Taggy's Bar & Beer Garden (0.7 miles).
What food & drink options are available at Frames Hotel?
Guests can enjoy a lounge during their stay.
What are some restaurants close to Frames Hotel?
Conveniently located restaurants include No9 Bar And Kitchen, Black Horse Pub, and Stanley Perk Coffee.
Are there any historical sites close to Frames Hotel?
Many travellers enjoy visiting The Cavern Club (2.8 miles), Williamson’s Tunnels – Friends of Williamson’s Tunnels (2.5 miles), and Western Approaches HQ Museum - The Battle of the Atlantic Experience (2.9 miles).