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Travelodge Liverpool Central Exchange Street Hotel

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Travelodge Liverpool Central Exchange Street Hotel
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705 Reviews from our TripAdvisor Community

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There are newer reviews for Travelodge Liverpool Central Exchange Street Hotel
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Showing 690: English reviews
Birmingham, United Kingdom
Reviewed 26 April 2016 via mobile

Staying 2 nights at this centrally located hotel, smart clean and found staff friendly, enjoyable stay, we took the lighter breakfast package, food plentiful, fruit salad was fresh, staff serving were polite and helpful, our room was clean , bed very comfortable, bathroom spotless and shower was good, overall would recommend this hotel

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Helpful?
Thank Joan L
TravelodgeUK, Nicolas from the Social Media team at Travelodge Liverpool Central Exchange Street Hotel, responded to this review

Thank you for taking the time to review your stay. We want all our guests to enjoy their time with us and we are really pleased to learn that this was achieved and that you enjoyed the comfort of your room, the service received from our staff and your experience in our bar cafe. Feedback is invaluable and a copy...

County Limerick, Ireland
Reviewed 22 April 2016

Great location, just a 5 minute walk from Liverpool 1, this is a great shopping area, nice bars and restaurants, hotel very clean and tidy. The staff were very friendly, professional and helpful, beds are comfortable and clean. The breakfast was self service, hot and as much as you want, great choice, cereals and fruit available too.

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Thank Sheila O
Warrington, United Kingdom
Reviewed 19 April 2016

Was advised that the family room was cancelled when we arrived as the hotel over booked by 5 rooms which is apparently normal, how is this good customer service? I asked for my money back as it was pre-paid online and he said he couldn't do it and I had to call a number once at home. Is It correct...

Review collected in partnership with Travelodge
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Helpful?
Thank John F
TravelodgeUK, Nicolas from the Social Media team at Travelodge Liverpool Central Exchange Street Hotel, responded to this review

Thank you for taking the time to write a review. We want our customers to enjoy their experience in our hotels so we are sorry to hear that you were not positively impressed by your last stay in our Liverpool Central Exchange Street hotel. It’s really important to us that our staff provide a fantastic service to our customers and...

Reviewed 19 April 2016

This Liverpool Travelodge was just what we needed for an overnight stay where we did not plan to spend much time in our hotel. It is well placed for Albert Dock and the bars, etc in Mathew Street, which is just a short walk away. The room was clean and just the usual basic comforts the chain offer. The staff...

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Helpful?
Thank Gillian L
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Liverpool Central Exchange Street Hotel, responded to this review

Thank you for submitting your helpful review of our Liverpool Central Exchange Street Travelodge. We're so pleased to hear the hotel was the ideal location for your needs and you room was clean. We will be sure to pass your positive comments to the hotel team and we hope you stay with us in the future.

Banbury
Reviewed 18 April 2016

3rd visit in 3 years & once again very pleased. Very clean, quiet at night (Sunday) helpful staff, thanks to Andy on reception, very helpful. Breakfast quite good lots of choice, will stay again next time in Liverpool

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Helpful?
Thank oxlad
TravelodgeUK, Nicolas from the Social Media team at Travelodge Liverpool Central Exchange Street Hotel, responded to this review

Thank you for your feedback about our team member Andy, we will make sure to pass this on. We aim to provide an enjoyable stay for all of our guests and we are so pleased to see this has been achieved, and that you enjoyed the food in our bar cafe and the comfort of your room. Thanks again for...

Telford, United Kingdom
Reviewed 14 April 2016 via mobile

Stayed here on business last year; and it just confirmed that I really do not like this chain of hotels. Firstly, my work colleague and I checked in and ordered our meal - a microwave pizza, says it all. When we got to our room we realised we hadn't got a remote, after calling down the receptionist kindly bought one...

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Thank 2wentysomething
Dumfries, United Kingdom
Reviewed 12 April 2016

I spent 3 nights at the Travelodge with my daughter. The room was clean and maintained to a high standard, tea/coffee replenished daily. The staff were professional, friendly and helpful. We didn't have breakfast but the option was there and a good choice available.

Review collected in partnership with Travelodge
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Helpful?
Thank elaine n
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Liverpool Central Exchange Street Hotel, responded to this review

We fully appreciate that you have taken the time to leave your positive comments regarding your stay at Liverpool Central Exchange Street Travelodge. We are pleased to learn that your room was clean and our hotel team were friendly and helpful. We aim to provide a fantastic stay for all of our guests and are so happy that on this...

Durham, United Kingdom
Reviewed 11 April 2016

We stay here every time we come to Liverpool. Good staff, clean hotel & room, ideally situated for Matthew Street but far enough away from the pubs. (5 minute walk) Staff will go out of their way to help.

Review collected in partnership with Travelodge
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Thank gazaroo2016
London, United Kingdom
Reviewed 11 April 2016

This was a fantastic hotel to stay in, the staff were welcoming and knowlegeable, the rooms clean and warm and we all felt relaxed and cared for during our stay. The staff make the hotel a great place to stay.

Review collected in partnership with Travelodge
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Thank O9673GMpetero
South Normanton, United Kingdom
Reviewed 10 April 2016

I have stayed with Travelodge all over the UK, and this hotel is on a par with any others - the noise levels for a city centre location were very good and I had an uninterrupted nights sleep. Recommended!

Review collected in partnership with Travelodge
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Thank andrewcbrett

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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Liverpool Central Exchange Street Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here !”
 of 5 bubbles 769hayleighd, 3 Feb 2017 | Read review
“Ask for an outside room.”
 of 5 bubbles arnoldfoulds149, 10 Nov 2016 | Read review
“Higher floors are quieter!”
 of 5 bubbles thefoo89, 1 Nov 2016 | Read review
“Ask for room not near the lift where people come in shouting and banging doors”
 of 5 bubbles Anneure, 1 Nov 2016 | Read review
“Roon at level 5 quiet”
 of 5 bubbles alisonm557, 2 Oct 2016 | Read review
5 of 5