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Malmaison Liverpool

7 William Jessop Way Princes Dock, Liverpool L3 1QZ England
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Traveller (1569)
Room & Suite (268)
Dining (143)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

#22 of 104 hotels in Liverpool
Location
Cleanliness
Service
Value
Travellers' Choice

See why so many travellers make Malmaison Liverpool their hotel of choice when visiting Liverpool. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.

Rooms at Malmaison Liverpool offer a flat screen TV, a minibar, and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.

Room service is one of the conveniences offered at this hotel. A fitness center and a lounge will also help to make your stay even more special.

For those interested in checking out popular landmarks while visiting Liverpool, Malmaison Liverpool is located a short distance from Royal Liver Building (0.2 mi) and Beatles statue (0.3 mi).

While in Liverpool, you may want to check out some of the restaurants that are a short walk away from Malmaison Liverpool, including Mowgli Street Food - Water Street (0.3 mi), Panoramic 34 (0.1 mi), and Bon Pan Asian Restaurant Liverpool (0.7 mi).

There is no shortage of things to do in the area: explore popular parks such as Sefton Park, Otterspool Park, and Calderstones Park.

We’re sure you’ll enjoy your stay at Malmaison Liverpool as you experience all of the things Liverpool has to offer.

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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Special diet menus
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Marina View
Languages Spoken
English
3862Reviews50Q+A100Room tips

Reviews
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Traveller rating
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jedermangy wrote a review 19 Feb
Brigg, United Kingdom622 contributions277 helpful votes
Been everywhere from Edinboro to York etc etc always look for this chain. Mainly as you know what to expect but this particular place was in my opinion only one of the jewels. Just enough a walk away from local pubs / clubs various obvious beatle bars to make this place and tbf the breakfast was awesome. Oh I forgot the bar fella who made me a great Irish coffee stunning and yes we are returning very shortly🤙👍
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front of House Manager, Guest Services / Front Office at Malmaison Liverpool
Responded yesterday
Dear jedermangy, Thank you for taking the time to leave your amazing review and score from your recent stay. We are already looking forward to welcoming you back to Malmaison Liverpool. See you soon! Love Mal xx
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kate wrote a review 18 Feb
Liverpool, United Kingdom14 contributions1 helpful vote
Got married here 12th February 2024. Amy the wedding co ordinator was amazing to work with. Amy, Abbey and James looked after us on the day and were so caring and attentive. Food was top quality as was service. Hotel rooms were comfortable and clean. Only slight downside was receptionist wasn't overly helpful.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front of House Manager, Guest Services / Front Office at Malmaison Liverpool
Responded 2 days ago
Dear katejM1629EX, Thank you for taking the time for leaving your feedback from your Special Day. We are pleased that our staff, Amy, Abbey & James looked after you well. We hope to see you again in the future. Love Mal xx
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Boo wrote a review 18 Feb
Holmes Chapel, United Kingdom39 contributions12 helpful votes
Really enjoyed our stay at the Malmaison and so glad we upgraded so that we could enjoy a bubble bath. The room was beautiful and facilities were great, only downside was the air con didn’t really seem to work. We like a cold room but never got cold so slept with no duvet so can imagine in the summer the rooms could get very toasty. Other than that can’t fault it. We didn’t eat here due to being very limited gluten free options, so sought food elsewhere.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Not a lot of gluten free food. And a bit of a walk to centre of Liverpool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front of House Manager, Guest Services / Front Office at Malmaison Liverpool
Responded 2 days ago
Dear LakesGirlBoo, Thank you for taking the time for leaving your feedback from your recent stay. We appreciate your honest feedback and we will pass this onto the relevant department. We hope to welcome you back in the future. Love Mal xx
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ania M wrote a review 12 Feb
2 contributions1 helpful vote
+1
My husband and I had our reception at Malmaison Liverpool in January 2024. From the beginning, when I rang the hotel to enquire about costs, I spoke to Amy, one of the event coordinators. Amy is very professional and pays attention to detail. Also, she was a huge support, she asked questions I didn’t even think about which helped with planning everything as my husband and I were our own wedding planners. All the decisions were made based on what we wanted, we didn’t feel pressured but guided into making the reception into a celebration we imagined. Amy is a real benefit to the Malmaison Team. When it comes to our stay, we stayed at one of the Club rooms so did my sisters and we loved the view from our rooms. Overall, the rooms were clean and suited our needs. The Team even surprised us with a Prosecco and rose petals when we returned to our room in between our reception. It was definitely a nice touch and much appreciated. Coming back to the reception, on the day we met fabulous team, James, Kat and Molly, they were fantastic and looked after us so well, as a bride a lot of people told me that brides don’t have a chance to eat on their wedding day but the staff made sure I had everything I needed, they were very attentive. Next day, when we returned home, I realised I forgot my charger and I wouldn’t want to complete this review without thanking the cleaning staff and reception team, they packaged my charger and kept it safe until I was able to pick it up and in general, both the cleaners and the receptionists were really friendly, throughout our stay. One of the receptionists (unfortunately her name completely skipped my mind) had a really positive attitude which was super welcoming. One last thing, if you decide to have your ceremony or reception at Malmaison Liverpool, rest assured that the Team will guide you and on the day, you will not have to worry about anything as the staff will carefully follow your requests. P.S. I am attaching some photos to help visualise how beautiful everything turned out. Thank you to all the staff!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The hotel does not offer parking so the nearest parking is Princess Dock Multi-storey Carpark...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Of House Manager, Guest Services / Front Office at Malmaison Liverpool
Responded 1 week ago
Dear S464PNaniam, Thank you for taking the time to leave such an amazing review from your special day at Malmaison Liverpool. We are so pleased that you mentioned our very Amy, James, Kat & Molly! Who gave an overall experience for you. We do hope that you visit us again in the future. Love Mal xx
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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socrates469 wrote a review 11 Feb
Bedfordshire, United Kingdom2 contributions1 helpful vote
The hotel, the room and location are perfect Girls on reception were friendly and helpful Food was ok (evening) breakfast was much better Staff on the Saturday night useless and miserable particularly the female waitress that obviously didnt want to be there! Staff in the morning were great Shame a couple of lazy individuals can put a downer on a expensive weekend away and ruin it for staff that actually care!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Front Of House Manager, Guest Services / Front Office at Malmaison Liverpool
Responded 1 week ago
Dear socrates469, Thank you for taking the time for leaving your feedback from your recent stay at Malmaison Liverpool. We appreciate your honest feedback and will pass this onto the relevant team members. We do apologise for the inconvenience that you received and we do hope this does not affect your decision to visit us again in the future. Love Mal xx
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WorldTravellerTony wrote a review 10 Feb
Oxford, United Kingdom256 contributions151 helpful votes
We thoroughly enjoyed our stay, from the warm welcome at reception, to the cosy, comfy & clean room, to the excellent breakfast. The hotel is in a great location and we enjoyed our room the overlooked the Mersey. The hotel have a great initiative where you can get drinks vouchers in place of room cleaning. We also enjoyed the 50% off steak night! The staff are excellent and we shall return.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Take advantage of the no room clean !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Of House Manager, Guest Services / Front Office at Malmaison Liverpool
Responded 1 week ago
Dear WorldTravellerTony, Thank you for leaving such a positive review and score from your recent stay at Malmaison Liverpool. We are so pleased that you enjoyed everything about this hotel and we can not wait to welcome you back in the future. Love Mal xx
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Suzanne M wrote a review 6 Feb
Manchester, United Kingdom3 contributions
I arranged an afternoon tea my sister’s baby shower at the Malmaison Liverpool. Everything about it was fantastic, the room, food, ambience and James was very attentive. Amy in the events team was brilliant. I would definitely recommend having a private room as it makes it more special as you’re on your own.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Of House Manager, Guest Services / Front Office at Malmaison Liverpool
Responded 2 weeks ago
Dear 908suzannem, Thank you for leaving such a positive review from your recent event at Malmaison Liverpool. We are so pleased that our team, especially James & Amy. We hope to welcome you back in the future. Love Mal xx
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sophie A wrote a review Jan 2024
Manchester, United Kingdom3 contributions
+1
A beautiful hotel, atmosphere was great, location fab however it just didn't meet my expectations when it came to comfort. We were traveling from Manchester for a birthday night away. We made conversation on the desk and it came up about our reason for travel. I explained it was a birthday treat and we were very kindly gifted two free glasses of prosecco - lovely!! The room was lovely in appearance, view very nice however when I sat on the bed it seemed a little off. Not to worry, probably the duvet or the 18,000 steps we had done. Got ready for our dinner out, came home, got into bed and I rolled into the middle!! This is at 10pm. Should I have checked earlier? I shouldn't need to!! Should I have raised it at the time? I'm not moving rooms at 10pm! A very sleepless night of banging pipes after flushing the toilet mixed with a V shape bed made for a VERY uncomfortable night's sleep.... If you can call it that!! I told the lady on reception the next morning (we checked out 2 hours early because we couldn't stand laying in bed) who was very friendly, but we didn't even get a 'oh I'm sorry to hear that'. She made a note on the room number (room 527 fyi) and then wished us well. If I hadnt of been so unbelievably tired I would have taken it further but as she didn't seem bothered, I just wanted to leave. I'm not one for confrontation. Hotel overall was lovely and I'm sure others had a great stay, but I was not well rested at all, left with back ache and a headache and would have preferred a cheaper hotel (we paid £154) with a much comfier bed!!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Of House Manager, Guest Services / Front Office at Malmaison Liverpool
Responded 4 weeks ago
Dear sophieaG9120KN, Thank you for taking the time to leave your feedback from your recent stay. We appreciate your honest review and will pass this onto the relevant department to have this sorted. We do apologise for the inconvenience you received and hope this does not affect your decision to visit us again in the future. If you do wish to stay, please contact receptionmgr.liverpool@malmaison.com and I will ensure to look after you on your return. Love Mal xx
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travel Bug wrote a review Jan 2024
Milton Keynes, United Kingdom672 contributions317 helpful votes
We stayed for an overnight with our son and his girlfriend and had a great time. The decor in the bar and restaurant was fantastic and the rooms were the best standard rooms in all the Malmaison hotels that we have stayed at (we’ve been to most of them). Large super comfy bed, massive bath and additional walk in shower as well! Breakfast was the high standard we have seen at these hotels before and our dinner was superb too. Tip: they do a fixed price Sunday menu that isn’t widely advertised but has a wide selection of choices on it. Service was impeccable in both restaurant and at reception.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Of House Manager, Guest Services / Front Office at Malmaison Liverpool
Responded 4 weeks ago
Dear boysinc3, We want to thank you for taking the time to leave your lovely review from your recent stay at Malmaison Liverpool. We appreciate your feedback and we are happy to see you loved our rooms. We hope that you visit us again in the future, Love Mal xx
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah T wrote a review Jan 2024
1 contribution
This is a beautiful hotel. It’s quirky, our club room was clean and spacious. Food in the restaurant was fantastic, Location is good. We stayed for 2 nights on the ‘ baby it’s cold outside’ deal and were 100% satisfied when we checked out. However, on check in I allowed £100 to be pre-authorised on my debit card. Despite calls, emails this is still to be released 2 weeks after checking out. I’ve travelled a lot over the years and have never had to wait this long. It’s taken the shine off what was a great stay.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Room 219 is quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Of House Manager, Guest Services / Front Office at Malmaison Liverpool
Responded 5 weeks ago
Dear Sarah T, Thank you for taking the time to leave your feedback from your recent stay. We appreciate your honest review and will look into this. As pre-authorisations, we cancel them on check out if they are not used. Depending on your bank it can take a little longer than expected. This is a company brand rule. We hope this does not affect to visit us again in the future. Love Mal xx
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£75 - £141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
malmaison liverpool hotel liverpool, malmaison hotel liverpool, liverpool malmaison hotel
LOCATION
United KingdomEnglandMerseysideLiverpoolCentral Liverpool
NUMBER OF ROOMS
130
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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MALMAISON LIVERPOOL - Updated 2024 Reviews, Price Comparison

Frequently Asked Questions about Malmaison Liverpool
Which popular attractions are close to Malmaison Liverpool?
Nearby attractions include The VRVE - Liverpool (0.2 miles), ClueFinders Liverpool (0.2 miles), and Western Approaches HQ Museum - The Battle of the Atlantic Experience (0.2 miles).
What are some of the property amenities at Malmaison Liverpool?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Malmaison Liverpool?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Malmaison Liverpool?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Malmaison Liverpool?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Malmaison Liverpool?
Conveniently located restaurants include A Small Fish In A Big Pond, Lucy in the Sky Liverpool, and Cargo Seafood Restaurant.
Are there opportunities to exercise at Malmaison Liverpool?
Yes, guests have access to a fitness centre during their stay.
Is Malmaison Liverpool located near the city centre?
Yes, it is 1.0 miles away from the centre of Liverpool.
Are any cleaning services offered at Malmaison Liverpool?
Yes, dry cleaning and laundry service are offered to guests.
Does Malmaison Liverpool offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Malmaison Liverpool?
Many travellers enjoy visiting The Cavern Club (0.4 miles), Williamson’s Tunnels – Friends of Williamson’s Tunnels (1.6 miles), and Western Approaches HQ Museum - The Battle of the Atlantic Experience (0.2 miles).