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Pullman Liverpool

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Traveller (1817)
Room & Suite (623)
Videos (1)
What is Travellers’ Choice?
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£76
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£74
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About

#5 of 104 hotels in Liverpool
Location
Cleanliness
Service
Value
Travellers' Choice
Pullman Liverpool Hotel is located by Kings Dock on Liverpool's iconic waterfront, just a five-minute walk from the vibrant Royal Albert Dock and walking distance to the city centre. Discounted parking available at the Kings Dock multi storey carpark. Relax in stylish, elegant surroundings and enjoy the conveniences of this central hotel. Major transport links are close, as well as the M&S Bank Arena, Convention Centre and Exhibition Centre Liverpool, Liverpool ONE and the Cavern Club. Liverpool and Everton Football clubs are a short distance away. This hotel is perfectly suited to business or leisure; guests can choose from Superior, Deluxe and Suite rooms, all of which are bright, modern and luxurious, all include rainfall showers, 55" television, Co. Bigelow toiletries, tea & coffee making facilities and slippers & robes. Superior is our standard here at Pullman Liverpool. Our on-site bar, lounge and restaurant offers a relaxed atmosphere. Cash payments are no longer accepted.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
24-hour security
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Special diet menus
Meeting rooms
Baggage storage
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
City View
Languages Spoken
English, Spanish, Italian, Lithuanian and 2 more
3198Reviews176Q+A100Room tips

Reviews
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Traveller rating
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Bobby D wrote a review 17 Feb
3 contributions1 helpful vote
We come for a night break away from the kids and life for my partners 30th. The hotel is absolutely spotless, the young lady on reception was so lovely, polite and recommended some good food for us to try. Our room was upgraded without us knowing prior to arrival and an amazing fudge cake with a chocolate birthday message left in the room alongside a hand written card. So service is 100/10. Bed really comfortable ✅️ Shower is hot and spotless ✅️ Room was immaculate ✅️ The only slightly negative thing I could say is the TVs have their own software and a small library of dated movies. With no capabilities to screenshare, cast or plug-in your own media stick you're left with not much to watch at all. Take an iPad along or bank on British tv channels. This feels more like a 5star hotel if I'm honest. I can't fault it and the TV thing I'm sure will adapt in the future. Thanks Acorn and Pullman we had an amazing night ❤️
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Bring an iPad, laptop or something to watch your favourite shows on as TV us limited.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Neil Brailsford, General Manager at Pullman Liverpool
Responded 3 days ago
Bobby Thank you for your review and kind feedback Delighted the team ensured you had a great birthday stay with us We look forward to welcoming you back to Pullman Liverpool soon? kind regards Neil Brailsford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pamela green wrote a review Nov 2023
Barnsley, United Kingdom113 contributions8 helpful votes
+1
Hotel's Favourite
Just returned from the pullman hotel went with familly. The staff are amazing and the hotel is beautiful . The breakfast is to die for buffet style with absolutely everything you need all fresh .the rooms are beautiful and the shower what can I say didn't want to get out it was luxurious. Will be staying here again .
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Neil Brailsford, General Manager at Pullman Liverpool
Responded 6 Nov 2023
Dear Pamela thank you for choosing to stay with us here at Pullman Liverpool. Delighted to read the staff ensured you were well looked after and you enjoyed our breakfast and our amazing showers. We look forward to welcoming you back soon? kind regards Neil Brailsford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alison Weston wrote a review 17 Feb
Derbyshire, United Kingdom4 contributions
Friendly, comfortable stay. we would definitely come again , very clean , comfy beds , great breakfast and a great location by the docks and short walk to the cavern which was amazing definitely worth going too . Plus side car park was 2 mins away
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Neil Brailsford, General Manager at Pullman Liverpool
Responded 3 days ago
Dear Alison Thank you for your review and kind words which are greatly appreciated. Delighted you had a good stay and we hope to have the pleasure of welcoming you back soon kind regards Neil Brailsford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bigsy H wrote a review 15 Feb
1 contribution
Great hotel to stay at. Breakfast service was very good. Special thanks to Tarik who was very helpful with my breakfast order. He managed to ensure that my dietary needs were taken care of. In general I would stay at this hotel again. Especially enjoyed my room with a view of the river.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Neil Brailsford, General Manager at Pullman Liverpool
Responded 5 days ago
Dear Bigsy Thank you for your review and kind words about Tarik which I will ensure are shared with him. Delighted your enjoyed your stay and Tarik looked after your dietary requirements. Great to read you would stay again and we look forward to welcoming you back soon. kind regards Neil Brailsford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mike52 wrote a review 15 Feb
wales3 contributions
Stayed here on a 2 night city break in room 836, room was excellent with a huge comfy bed, large shower and a great view of the Mersey, all the staff were friendly and professional and offered advice on places to see, breakfast had an array of cold and hot food which was of great quality, Hotel is in a great location on Albert dock which is very convenient to the city, I will definitely stay here again, a truly enjoyable experience
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Neil Brailsford, General Manager at Pullman Liverpool
Responded 6 days ago
Dear Mike Thank you for reviewing your stay with us in room 836 Delighted you had a great experience were well looked after and found our location perfect to explore our amazing city. We hope to welcome you back soon kind regards Neil Brailsford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bronzettiandrea wrote a review 12 Feb
2 contributions
+1
Stayed in this beautiful Hotel for a whole month and I didn’t want to leave. Room is amazing, plenty of space and a great view. Shower is great. Prefect position right on the Mersey river and less than 10 min walking from the Liverpool One. The best thing is breakfast though. Food is lovely and the choice is huge. All the breakfast staff is great, but the very best is Irene. She’s very kind and smiling, as well as precise and accurate. She waited on me in the very best possible way.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Neil Brailsford, General Manager at Pullman Liverpool
Responded 1 week ago
Dear bronzettiandrea Firstly thank you for choosing to stay with us for such a long period of time - it is great to read the team looked after you so well. Really apricate your kind words about Irene which I will ensure are shared with her We hope to welcome you back soon kind regards Neil Brailsford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Excursion64546355230 wrote a review 12 Feb
1 contribution
Staff couldn’t do enough for us. Special mention to the manager Paul who remembered me from last year(!!) and made us both feel so welcome. He is a credit to the hotel and he really went the extra mile. Will be back to see you all soon. Josh &Margaux
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Neil Brailsford, General Manager at Pullman Liverpool
Responded 1 week ago
Dear Josh & Margaux Thank you for your review and loyalty to the hotel So pleased that Paul made you feel so welcome I will ensure your kind words are shared with him and we look forward to welcoming you back soon kind regards Neil Brailsford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sbelis wrote a review 11 Feb
Australia1 contribution
Great hotel and facilities. We had a great experience with a lad called Tarik. Tarik saw me struggling with my bags when entering my room and he raced over without hesitation to assist me. He also ensured our mini bar was stocked appropriately and everything was in order. After a little chit chat about Liverpool we asked for dining recommendation. Tariks suggestions were great. It’s not often someone’s goes above and beyond so Thanks Tarik for a great start to our holiday.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Neil Brailsford, General Manager at Pullman Liverpool
Responded 1 week ago
Dear sbelis Thank you for taking the time to review your experience with us. So pleased to read it was a good start to your holiday and thank you for your kind words about Tarik which I have shared with him kind regards Neil Brailsford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nishal P wrote a review 9 Feb
2 contributions
I've stayed here nu.erous times when I co.e for work. Love this hotel...its clean, tidy and the staff are soo helpful. Nothings touch for them. A big shout out for Tarik who came and restick my fridge in my room.... made me smile and was super helpful. Also the new Concierge person at the door. He was so lovely to talk to and super friendly. Nothings too much at this hotel. Thank you.
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Neil Brailsford, General Manager at Pullman Liverpool
Responded 1 week ago
Dear Nishal Thank you for your review and loyalty to the hotel that is greatly appreciated. Delighted to read that Tarik and Jack look after you I will ensure your kind words are shared We hope to welcome you back soon kind regards Neil Brailsford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JHolyhead wrote a review 8 Feb
The Royal Town of Sutton Coldfield, United Kingdom114 contributions110 helpful votes
The hotel is in a great location next to the M&S Bank arena and a short walk from the Albert Dock. 1st class service from the team, Ronnie, Tarik, Paul, Stuart & Charlotte always make us feel very welcome. Superb service every single visit. 10/10!
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Neil Brailsford, General Manager at Pullman Liverpool
Responded 1 week ago
Dear JHolyhead Thank you for your review and kind words which I will ensure are shared with the team. We look forward to seeing you again soon. kind regards Neul Brailsford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£75 - £137 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandMerseysideLiverpool
NUMBER OF ROOMS
216
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PULLMAN LIVERPOOL - Updated 2024 Reviews, Price Comparison

Frequently Asked Questions about Pullman Liverpool
Which popular attractions are close to Pullman Liverpool?
Nearby attractions include Escape Hunt Liverpool (0.3 miles), FunnyBoyz Liverpool (0.3 miles), and The Beatles Story (0.2 miles).
What are some of the property amenities at Pullman Liverpool?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Liverpool?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pullman Liverpool?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Liverpool?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Pullman Liverpool?
Conveniently located restaurants include Rudy's Albert Dock, Rough Hand Made, and The Floating Grace.
Are there opportunities to exercise at Pullman Liverpool?
Yes, guests have access to a fitness centre during their stay.
Is Pullman Liverpool located near the city centre?
Yes, it is 1.0 miles away from the centre of Liverpool.
Does Pullman Liverpool offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pullman Liverpool?
The staff speaks multiple languages, including English, Spanish, Italian, Portuguese, Polish, and Lithuanian.
Are there any historical sites close to Pullman Liverpool?
Many travellers enjoy visiting The Cavern Club (0.7 miles), Williamson’s Tunnels – Friends of Williamson’s Tunnels (1.5 miles), and Western Approaches HQ Museum - The Battle of the Atlantic Experience (0.8 miles).