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Best Western Palm Hotel

PricelineUS$104
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$116*
US$104*
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US$116*
US$116*
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770 Reviews from our TripAdvisor Community

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Showing 630: English reviews
Sheffield, United Kingdom
Reviewed 2 June 2016

We arrived at the Best Western and the room was wonderful! The bed was huge! The room was a good size and the bathroom great, My only complaint is that we weren't told what time breakfast was on and what time we needed to be out of the room - therefore we missed breakfast!! Apart from that it was great....

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Helpful?
Thank Beki21
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear Beki21, Thank you very much for your review. It is great to read that as a hotel, we exceeded your expectations. My apologies that you were not informed about our breakfast times, I will most certainly follow this up with the reception team. I am pleased to hear though that you enjoyed our delicious evening menu at the restaurant...

Reviewed 31 May 2016

stayed at the hotel for a function. night before went to set up the room when this appalling man Paul decided to have a temper tantrum which was very unprofessional on his part as customers did not need to know about the lack of communication in the hotel he then was extremely rude to us imagine our dismay when he...

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4Thank Simone C
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear Simone C, Thank you for taking the time to provide your feedback on TripAdvisor and I’d like to repeat here the apologies we have already made to you via e-mail and followed by our telephone conversation. After our discussions I hope that the action taken has somehow restored your faith in us. Please do not hesitate to contact me...

Chilliwack, Canada
Reviewed 29 May 2016

We booked this hotel, as we were not wanting to stay right in London. The front desk staff were wonderful and super friendly! The walk to the tube station at Golders Green is approximately 15 minutes. There is bus service on the main road, although we did not use it. Breakfast was not included, and we did not use the...

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Helpful?
Thank DarleneD72
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear DarleneD72, Thank you for sharing your feedback following your recent stay with us. It is fantastic to hear that you enjoyed the room, restaurant and that the team here at the hotel made you feel welcomed. I will share your lovely comments with our teams. We are looking forward to welcome you back in the near future. Best wishes...

Halifax, United Kingdom
Reviewed 28 May 2016

We chose this because it claimed it had good access to central london and wembley . Our two destinations on our weekend break-21st and 22nd May.It was true to its word there were ample buses to both destinations from just a few minutes walk away.It was also very easy to find from the motorway , say ten minutes drive. Room...

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Helpful?
Thank johnpmoss
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear Johnpmoss, Thank you for your feedback. It is great to hear that you enjoyed your stay in our hotel and found our location and the facilities in the nearby area suited your needs. I have noticed you encountered some noise disturbance from our function room. I appreciate the time you have taken to draw these points to my attention...

Darlington England
Reviewed 27 May 2016

great hotel if driving down to london, straight off motorway and easy access into london by bus or taxi. Staff friendly. would definitely stay again. good breakfast too. Great value for money. Free parking which is an added bonus for London stays.

Review collected in partnership with Amoma.com
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Thank broseh
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear Broseh, Thank you for choosing the Palm Hotel for your recent stay and rating us with 5*. We are thrilled to hear you enjoyed your visit and that you would recommend us for other guests. We look forward seeing you again soon! Best wishes, Ivona J - Operations Manager.

Ilkeston, United Kingdom
Reviewed 26 May 2016

Great hotel. Bit hard to find from Golders Green tube station, about half an hours walk, probably best to get a taxi. When you get to hotel bus right outside into Oxford Street. When you come back to hotel from Central London get off bus at Cricklewood Lane and use bridge over road, much safer. Room excellent with sky. Breakfast...

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Helpful?
Thank Pauline E
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear Pauline E, Thank you for your feedback relating to your recent stay with us here at the BEST WESTERN Palm Hotel. I am delighted to hear that you enjoyed your stay and that you found the room excellent. Thank you for sharing your comments about breakfast, really appreciated! We hope you do come back again – we often have...

Reviewed 24 May 2016 via mobile

We booked this hotel as it was at a great price close to family and in the general direction to get to the Warner Bros studio tour. Our room was lovely and the Bathroom was amazing with the rain shower head. And fresh towels are provided everyday. You can get an iron and board on request. As our Room was...

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Helpful?
Thank Amber-lea F
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear Amber-lea F, Many thanks for taking the time to provide constructive feedback on your recent stay at the Palm Hotel. We do appreciate all forms of feedback as it does allow us to identify areas where we may need to make improvements. I am pleased to hear that overall you enjoyed your stay and I hope we may have...

Limerick, Ireland
Reviewed 21 May 2016

Had a great stay at this hotel recently. The staff were very helpful and lovely. The room was great, and so was the food. Unfortunately our stay was too short to make use of the gym, but there's always next time.

Review collected in partnership with Amoma.com
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Helpful?
Thank Terry L
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear Terry L, Thank you for your enthusiastic review. I am delighted to hear that you had a lovely time at our hotel. It is fantastic to hear that you felt welcomed and looked after by our teams. We are looking forward to welcome you back very soon! Best wishes Ivona J - Operations Manager.

Peterborough, United Kingdom
Reviewed 20 May 2016

Review collected in partnership with Amoma.com
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Thank C8611WKpaulf
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Norfolk, United Kingdom
Reviewed 18 May 2016

Booked this hotel for a 2 day break visiting London. The hotel is situated outside of London so had cheaper rates. We arrived in at Kings Cross stn and got the Nothern Line to Golders Green which was around 15-20 mins. From Golders Green it was around a 20 min walk to the hotel through a decent area. The hotel...

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Helpful?
Thank Jamie W
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear Jamie W, Many thanks for your review, we really do appreciate it! Really pleased to hear you enjoyed your stay and thanks for the positive feedback about the hotel. I also want to thank you for noticing our spacious and comfortable rooms. We hope to welcome you back in the near future. Kind Regards, Ivona J – Operations Manager.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located on the A41, just minutes from the North Circular and M1, the BEST WESTERN Palm Hotel has recently completed a full renovation and now boasts 100 modern and spacious guest bedrooms, two large function suites, and restaurant onsite (available Monday – Thursday). Our hotel is within close proximity to Golders Green tube station, just 15 minutes’ walk or £6 by taxi (approx.), journey to Kings Cross/St Pancras station is just 30 minutes. We are also ideally located for visits to Camden Town, Wembley Stadium, Wembley Arena and Lords Cricket Ground.Recently renovated to a high standard, the BEST WESTERN Palm Hotel offers modern & comfortable accommodation in the heart of North West London. Our spacious rooms are elegantly decorated in natural colours with walnut furniture, en-suite bathroom with luxury walk-in shower, complimentary toiletries, comfortable bed, spacious work desk, complimentary high-speed internet access, and wall mounted Freeview LCD TV.Relax and unwind in the spacious guest lounge with ample seating, which features large flat screen TV and modern art. You can also take advantage of complimentary use of Wi-Fi internet in public areas. The Churchill restaurant serves a variety of dishes and is open from Monday until Thursday. ... more   less 

Additional Information about Best Western Palm Hotel

Address: 64 - 76 Hendon Way | Hendon, London NW2 2NL, England
Region: United Kingdom > England > London
Price Range: £72 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Palm Hotel 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Palm Hotel London
Hotel Style:
#70 Best Value Hotel in London
#329 Luxury Hotel in London
#370 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Palm Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on first floor above function room.”
Lakelands22, 17 May 2017 | Read review
“we asked for a quiet room, however its above the ballroom, so possibly NO QUIET rooms when functions are on”
fishermanrob, 1 May 2017 | Read review
“Stayed in room 206. No view, but away from the main road.”
Saddlerphil, 6 Apr 2017 | Read review
“One at the back of hotel - 215 is a big twin but did smell. The lift is very efficient.”
Goldpilatesbabe, 30 Jan 2017 | Read review
“Rooms in a completely different hotel will be the best option!”
nick_grimsley, 12 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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