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Hotel Indigo London-Paddington

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Traveller (633)
Room & Suite (599)
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Overview
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
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AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
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Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,008)
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1,770 results
Traveller rating
1,021
556
131
39
23
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LanguageEnglish
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1,021
556
131
39
23
Show reviews that mention
All reviewsheathrow expressaveda toiletrieslondon streetfree soft drinkshyde parkpriority clubrain showernespresso machinemini barrooms are smallturn down serviceconvenient locationgreat showercomfortable bedup to dateby london standardsfew minutes walk
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1 - 5 of 1,770 reviews
Reviewed 2 days ago via mobile

When I booked this through our travel booking company because I couldn’t get in one of the usual hotels I stay in I was a bit dubious but the company said they had got good feedback so I went ahead and booked. I hadn’t needed...More

Thank Kate K
Hotel's Favourite
Reviewed 12 February 2018

I choose the hotel mainly for it's location, as it is near central London and most of the places I intended to visit. I was not expecting nothing special, just a good hotel to serve my purpose. However I felt the Indigo in Paddington is...More

2  Thank Mamba_Lakers
Response from GuestRelations L, Manager at Hotel Indigo London-PaddingtonResponded 15 February 2018

Dear Mamba_Lakers Firstly I would like to thank you for taking the time to review the hotel. These feedback's are essential to enhancing our service as a hotel and its great to read you had such a positive experience with us. Its great to read...More

Reviewed 2 days ago

This hotel is a 2-minute walk from Paddington train station. It's very convenient if you have a morning flight from Heath Row Airport because you can take the Heathrow Express, which takes 15 minutes to get to the airport. However, the rooms are quite small....More

Thank Luv2Travel2OI2
Reviewed 3 weeks ago

When I stepped into the hotel I was welcomed by Mihaela's charming smile so first impression really hit the spot; The hotel looks small from the outside but once you go inside is quite big if you consider London standards One of the best things...More

1  Thank hardmanh86
Response from GuestRelations L, General Manager at Hotel Indigo London-PaddingtonResponded 3 weeks ago

Thank you so much for your 5 star review. We are pleased you enjoyed your stay and delighted that Mihaela made you feel so welcome. I will pass on your kind comments to her. Glad you found the location convenient for Hyde Park and public...More

Reviewed 3 weeks ago

One of the main reasons for choosing this hotel was its proximity to Paddington Station, and the positive reviews on TripAdvisor did not hurt either. Our room was at the back of the hotel, so zero view, but it was very comfortable, extremely well appointed...More

Thank jrh2812
Response from GuestRelations L, General Manager at Hotel Indigo London-PaddingtonResponded 3 weeks ago

Thank you for your kind comments. Indeed the hotel is perfectly located for Paddington Station and I am happy to hear you found the team helpful and courteous. I am sorry the restaurant staff were unable to charge your bill to the room and we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$191 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Romantic Hotel in London
#102 Business Hotel in London
#186 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$191 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Romantic Hotel in London
#102 Business Hotel in London
#186 Luxury Hotel in London
Room types
Non-Smoking Rooms
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Traveller (633)
Room & Suite (599)
Dining (45)
Amenities (10)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jeneba C
11 February 2018|
AnswerShow all 8 answers
Response from Dukdad | Reviewed this property |
Yes we had a fridge but it's not that big.
1
Vote
merrisol
22 July 2017|
AnswerShow all 4 answers
Response from 84fiero | Reviewed this property |
Fortunately you can exit without any stairs. As you get off of the train, heading towards the "front" of the station, veer off towards the left and you'll see a large (big enough for vehicles to go through) open-air... More
2
Votes
Katie N
8 June 2017|
Answer
Response from Bhavneeta T | Reviewed this property |
you can request specific pillows not sure about feather free though
1
Vote
Room Tips
"If our room was anything to go by, I don't think they would have a bad room. we were at the front of the..."
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"All the room I have stayed in are top notch, work space for computer, small couch and a great comfortable bed."
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"inform the hotel staff before hand if you are a Priority Cub Platinum Member - you could be given an upgrade!"
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"check your bed size while booking, as most beds are queen size. There are superior rooms with kingsize beds"
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