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Hotel Indigo London-Paddington

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#151 of 1,078 Hotels in London
Certificate of Excellence
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Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
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1,730 Reviews from our TripAdvisor Community

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Showing 1,530: English reviews
1 review
Reviewed 1 week ago via mobile

Very close to Paddington station, this is one train which is clean comfortable and very customer centric... rooms are cosy and staff very helpful and cheerful... special thanks Wetik for going beyond the call of duty to help my travel safe... 5Star to hotel.

Helpful?
Thank Purwa K
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for taking your precious time to share your feedback, following your recent stay with us. The Mercure London Paddington Hotel offers you the convenience of a central location next to Paddington Station and the comfort of an elegant 4 star contemporary boutique hotel. I am delighted you were impressed with the rooms, ambience and service received. We look... More 

Philadelphia, Pennsylvania
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

They really go out of their way to make your stay memorable. Nicoletta at the desk was so helpful. Nothing was too much trouble for her to do for you. She'd find you directions for any attraction in the city quickly and kindly. The room was small but comfortable. It had so many little conveniences that made the stay so... More 

Helpful?
Thank Gail W
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for taking your precious time to review your recent stay with us. It is a pleasure to read your comments. I am delighted you found the service memorable. Our 64 individually styled guest rooms are inspired by nature, and all feature vibrant colours, hardwood floors adorned with luxurious pure wool rugs, plush bedding and high quality linens. Vast... More 

Northern Ireland, United Kingdom
Level Contributor
372 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 1 week ago

Great location, comfy rooms, great bathroom and great staff round off a lovely hotel and super experience. This hotel is just round the corner from Paddington station giving great access to the rest of London. There are a few good bars and eateries around as well for those who dont want to travel too far

Helpful?
Thank Mark_NIron
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for your fantastic feedback, it is a pleasure to receive your excellent comments. I am delighted you found the hotels location, bedrooms and bathroom great. Our location is perfect just a 2-minute walk from Paddington tube station, our trendy, modern hotel is 0.7 miles from Hyde Park and 1.6 miles from the Victoria and Albert Museum. We look... More 

Stockholm, Sweden
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We chose this hotel for its location, close to Heathrow Express and Paddington Station. As many hotels in London, the rooms are quite small, but it was really nice, newly renovated, and with a nice and comfortable bed. The location was excellent. The staff at the reception was nice.

Helpful?
Thank Peter_Wine_Dine
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for your excellent feedback. I am delighted you enjoyed the location, just moments away from Paddington station allowing easy access to explore the City of London and beyond. The interior design is fresh and vibrant, with a different colour palette used on each floor. Designers Guild wallpaper and fabrics have been used in the bedrooms, with brightly coloured... More 

Cala D`Or
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

All very good apart from the breakfast only being lukewarm nice room and staff very good Location next to underground very clean and tidy with everything you need in your room and a complimentary paper in morning

Helpful?
Thank Graeme W
Sonya Y, Operations director at Hotel Indigo London-Paddington, responded to this review

Thank you for your wonderful feedback, I am delighted you enjoyed the great location, cleanliness and amenities of the bedroom. We are delighted to offer complimentary newspapers each morning to those who wish to receive them. We look forward to welcoming you back in the very near future. Kind regards, Sonya Young Operations Director More 

Moscow, Russia
Level Contributor
6 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

This was my first stay with Indigo (though I am IHG club member) and I'm happy with it. The room had excellent view on a small garden. It was very quiet even though Paddington is a busy place. Room services included hospitality tray and even a coffee machine. I would like to give special thanks to the receptionist who checked... More 

Helpful?
Thank Nataliya N
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Less than a block from the Heathrow Express platforms at Paddington Station. Set in a residential area with leafy squares and cafés, the 64-room Hotel Indigo occupies nine adjoining Georgian townhouses. It is a pleasure to hear you enjoyed your stay with us and would recommend us to future travellers. I am pleased you found the service excellent and we... More 

Lincoln, UK
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 2 weeks ago

Stayed at Hotel Indigo Paddington for just one night with my husband at the end of a 4 day trip, booked a queen room with breakfast. Firstly the positives:- Hotel has a lovely feel to it, really nice ambience. Reception staff excellent. Room immaculately clean Very convenient for Paddington Tube Station, 2 minutes around the corner Lovely (small) terrace on... More 

Helpful?
Thank Penny1969
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for taking the time to review your recent stay with us. It is a pleasure to welcome you to Hotel Indigo London Paddington, it is wonderful to receive your excellent comments on the service received from the team. We are always on hand to provide assistance to guests at any time of day or night. I am pleased... More 

Atlanta, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I love this hotel! Just stayed the 5th of Nov through the 11th and of course as always it was incredible, inviting and the staff was great! The staff in the Brasserie were also fantastic, especially Roberta and Titta! Hope to see you ladies on my next trip!

Helpful?
Thank mattandhelena
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for taking your time to review your recent stay with us, it is a pleasure to receive your fantastic comments. I am delighted you love the hotel, we would be delighted to welcome you back in the near future. It is an honour to hear you found the staff incredible, inviting and overall great. Your comments on the... More 

Newcastle-under-Lyme, United Kingdom
Level Contributor
218 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 2 weeks ago via mobile

Booked a Superior room (room only) for 1 night on 06.11.16 for the night before our trip to the states. Check in was most informative, helpful and quick. Room allocated was large, clean and well furnished. Nice views of the street/gardens. Lovely additional room extras-drinks and snacks included. Had a light snack and glass of wine in the bistro/bar area-very... More 

Helpful?
Thank davide79_12
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

I am delighted you chose Hotel Indigo London Paddington for your recent stay prior to your flight out of Heathrow. is located just moments away from Paddington Station, providing connections to city centre destinations, as well as in the southwestern part of England and the southern region of Wales. With additional train services to Heathrow airport and four tube lines,... More 

Franklin, TN
Level Contributor
149 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 3 weeks ago

I've stayed in a lot of different hotels near Paddington, but this is the best. It's practically around the corner from Paddington Station and the Tube. So for me was a quick walk from the Tube, then a quick walk the next morning for the Gatwick Express. I didn't have their breakfast, but wifi was strong and check-in was great.... More 

Helpful?
Thank BattlegroundTravel
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for taking your precious time to review your recent stay with us. It is a pleasure to receive your fantastic feedback, we are delighted to read your wonderful comments. We are perfectly located a 1-minute walk from Paddington train and tube station, this modern hotel is a 17-minute walk from Hyde Park, and 3 miles from both the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 

Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Region: United Kingdom > England > London
Price Range: £127 - £294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hotel Indigo London Paddington
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#121 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo London-Paddington staff and other travellers.
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Questions? Get answers from Hotel Indigo London-Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the courtyard.”
 of 5 bubbles ashleyp73, 1 Nov 2016 | Read review
“Make sure you check to see if better rooms are available as staff won't”
 of 5 bubbles True_Destiny, 31 Oct 2016 | Read review
“A must if your destinatiom is Paddington Statio.”
 of 5 bubbles singkrai, 20 Oct 2016 | Read review
“Basement rooms have less noise, upper floors have more light.”
 of 5 bubbles melbjohn, 21 Sep 2016 | Read review
“our room was at the back of the hotel so very quiet. All windows are sealed, though, so little noise can enter! E”
 of 5 bubbles 788AnneC788, 17 Sep 2016 | Read review
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