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Novotel London Paddington

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#236 of 1,089 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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Novotel London Paddington
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2,299 Reviews from our TripAdvisor Community

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Showing 1,512: English reviews
Somerset
Reviewed 11 September 2012

Spent 2 nights in this hotel when up in London on business. Business was in the Hilton Metropole significantly more pricey and just 10 minutes walk away from the Novotel. This hotel is very convenient for trains into Paddington a short walk away from the rear of the station along the canal. Just outside the hotel are restaurants, bars and...

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Thank Frun
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for taking the time to review your recent stay with us. I am pleased to read you enjoyed the hotel and its facilities and I do hope you will return soon when coming back to London. Kind regards, Guillaume Rapin

Banbury, United Kingdom
Reviewed 10 September 2012

The hotel was nice enough, modern and light. Enjoyed the ability to play mp3/ipod throughout the room and through speakers in the bathroom which came with a standard room (no need to upgrade for the Bose system). Well located and with plenty of amenities and travel links on the doorstep. Disappointed to find the bar close before midnight despite staying...

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Thank costyy2k
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for taking the time to write a review about the hotel. I am pleased to read you had a good experience with us. I am sorry though that the bar was closing when you came back and I have discussed this with the team to ensure we do not turn away guests returning. I hope you will stay...

An Accor traveller
Norwich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
1 helpful vote
Reviewed 9 September 2012

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novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Canberra, Australia
Reviewed 9 September 2012

We stayed in the London Paddington Novotel during a little city trip in between the Olympics and Paralympics, with our 6.5 month old baby-boy. Apart from being a comfortable and clean hotel in a great, sheltered, location with a phenomenal breakfast buffet, the most noticeable thing about this hotel is what we considered to be the best hotel-service ever! Nothing,...

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Thank Pierre_K_1980
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you very much for taking the time to post a review about the hotel. I am delighted to read you had a great experience with us and I am also very pleased to see that all my team was attentive to ensure you and your baby had a pleasant stay with us. We are a family friendly brand and...

Reviewed 8 September 2012 via mobile

First night we checked in and unpacked ALL OF OUR PERSONALLS and went to turn on the air-conditioning as to find out there was NO AIR FLOW (as previously mentioned from another customer) then called down to reception and they had said to wait for 15min on its coldest setting and complied and NOTHING, then called down again and said...

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Thank respectoneanother
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for taking the time to post a review about the hotel. I am sorry that you found the room you were staying in too warm. I appreciate that you wwanted the air cooling (we do not have air conditioning) fixed at night, however our maintenance team is not present onsite overnight. My team offered to move you to...

Melbourne
Reviewed 5 September 2012

Novotel Paddington is a great hotel in a really clean and safe area. There are a number of places to eat and drink close by and it's a 10min stroll to the Paddington Tube station. They do an amazing breakfast there but it is a little expensive so you can just talk a short walk into paddington town for breakfast.

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Thank Jem_1985
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for taking the time to post a review about the hotel. I am pleased to read you had a pleasant experience with us and I am glad you appreciated our breakfast offer. I hope you will stay again with us when next in London, Kind regards, Guillaume Rapin

Edinburgh, United Kingdom
Reviewed 4 September 2012

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1Thank Justin H
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Dublin, Ireland
Reviewed 4 September 2012

I stayed here over the weekend as it was very convenient with it's location next to Paddington Station where you can easily get to and from any of London'd airports, or to the city. Getting to and from the hotel was very easy and it's location is definitely a plus point. The room itself was fine but I was very...

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Thank nfog79
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Good afternoon, First of all, many thanks for taking the time to post a review about your recent stay with us. I am terribly sorry to read you had a negative encounter when you ordered your room service and asked for drinks. I will discuss your comment with the team as obviously someone did not embrace our service culture. Many...

Oxford, United Kingdom
Reviewed 3 September 2012

We stayed for two nights whilst at the Paralympics. I've stayed in Novotels before on business, but this is the first time we've stayed as a family - and what can I say but well done Novotel! My young daughter was made to feel really welcome with a personal hello and some little gifts on arrival, and her own pot...

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Thank GreenWingFan
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you very much for taking the time to post such a positive review about the hotel. Novotel is a family friendly brand and I am delighted to read that it came accross and that your daughter felt she was someone special! I very much look forward to welcoming you again soon, Kind regards, Guillaume Rapin

Melbourne Australia
Reviewed 31 August 2012

This is a great hotel if you are looking for accommodation close to Heathrow. Set in a beautiful location by thei river, it's only a 2 minute walk to the station. Rooms are well appointed and clean. Staff are friendly and helpful and speak different languages so that's helpful. A few good eateries nearby so you have choices. Set away...

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Thank jackbilly44
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for taking the time to review your recent stay with us. I am glad to read you had an enjoyable experience. Thank you for pointing out the locaiton of the hotel and the proximity to Heathrow with the Heathrow Express train. The hotel being close to Little Venice also guarantees a very central location and with Paddington station...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star Novotel London Paddington is in the Paddington Central area, easily accessible by public transport and a few minutes' walk from Paddington Station (15 minute link to Heathrow Airport and great connection to all parts of London with 4 tube lines). Enjoy a shopping spree on Oxford Street or take a leisurely stroll to Hyde Park and Kensington Palace. All 206 rooms have free Wifi access and satellite TV. Our Elements restaurant and bar also offer a relaxed dining and drinking experience. The hotel has a swimming pool, sauna and fitness room for you to unwind after a long day exploring London. You can as well use our concierge services to book your tickets for the best West End shows or for numerous attractions. ... more   less 

Additional Information about Novotel London Paddington

Address: Sheldon Square 3 Kingdom Street, London W2 6BD, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: £144 - £256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Paddington 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Novotel London Paddington Hotel London
Accor London Paddington
Hotel Style:
#25 Green Hotel in London
#174 Family Hotel in London
#178 Luxury Hotel in London
#215 Romantic Hotel in London
#237 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Paddington staff and other travellers.
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Questions? Get answers from Novotel London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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