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Park Plaza London Park Royal

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Traveller (345)
Room & Suite (153)
Videos (1)

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About

#326 of 1,130 hotels in London
Location
Cleanliness
Service
Value
With excellent transport links, Park Plaza London Park Royal is ideal for business travellers seeking efficiency and comfort. The hotel is well connected to the rail network and London’s international airports. Wembley Stadium and the SSE Arena are on the doorstep, the City and London’s commercial areas are a short tube ride away, and the hotel is close to the major motorways. The hotel’s 212 guest rooms include 48-inch smart LED TVs, walk-in showers, Elemis bathroom amenities and complimentary high-speed Wi-Fi. The restaurant serves breakfast, lunch and dinner, while the bar offers great wines, beers and cocktails. The fitness centre includes cardio and resistance machines, and the above-ground car park has space for 40 vehicles.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English, French, Russian, Arabic and 9 more
Hotel links
Special Price:Plan & Save
1,539Review35Q+A79Room tips

Reviews
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Lewis J wrote a review 17 Apr
Louth, United Kingdom1 contribution
The hotel room was lovely but the thing that really stood out was the staff. Everyone was super nice but Drasin went the extra mile, he was really polite, respectful and helpful. Drasin was able to recommend restaurants, shops and most importantly a barbers. As a Field service engineer I very rarely get time to a cut but he helped me get booked in and even gave me directions on where to go. Really great bloke, thanks again Drasin!
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CustomerService PPHE, Owner at Park Plaza London Park Royal
Responded 3 days ago
Dear Lewis, thank you for choosing our hotel and taking the time to share your positive experience. It is great to hear you loved your stay with us as well as the service our staff has provided. Delivering outstanding customer service is a top priority to us, so we're glad you were very happy with the service. We hope we can welcome you again and truly impress you next time. Kind regards, Solari
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveller wrote a review 14 Apr
Bradford, United Kingdom67 contributions52 helpful votes
Hotel is decent but service is very poor. Stayed over with my son, brother and 2 nephews. Hotel reception staff were friendly and very helpful, rooms were of good standard and overall hygiene was good. Im slightly disappointed because I paid £106 for standard margarita pizzas and chips. We asked for ketchup and other sauces when the food was delivered and we received these almost 20 minutes after. Kids were tired from their journey and had to wake up early for a competition the next morning so they ate and fell asleep. If your going to charge £100 and over for food then the least you can do is serve everything in the right was especially when we have already emphasised when putting in the order.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CustomerService PPHE, Owner at Park Plaza London Park Royal
Responded 3 days ago
Dear Tewwwe, thank you for your review. We are truly disappointed to learn that your experience has not been up to your expectations. Please rest assured we work extremely hard to deliver excellent experiences, and we are saddened that you felt differently on this occasion. Please rest assured we are in contact with our hotel team to investigate further what happened. We would love to welcome you back soon to have another opportunity to meet your expectations. Kind Regards, Solari
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hayle H wrote a review 12 Apr
1 contribution
Raman was very helpful and polite and helped me a lot with my needs. She helped me secure an early book in and guided me with all the help I need throughout the day. Whatever I needed or wanted was just a phone call away to Raman. I am very happy with the service I received today
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CustomerService PPHE, Owner at Park Plaza London Park Royal
Responded 3 days ago
Dear Hayle, thank you for taking the time to write a review. We truly appreciate your nice comments about our helpful staff. We look forward to welcoming you back. Kind regards, Solari
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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khadija s wrote a review 12 Apr
1 contribution
Excellent services, the staff was very very helpful and rooms,view,food everything was phenomenal. The room was nice and clean. The room services were very good. The kids had a very good time at the hotel and the ambiance was very good as well.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CustomerService PPHE, Owner at Park Plaza London Park Royal
Responded 3 days ago
Dear Khadija, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel facilities and the helpful staff. We look forward to welcoming you back. Kind regards, Solari
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Franz P wrote a review 11 Apr
1 contribution
Hotel is amazing and location is nice, good restaurants nearby ! My brother and I arrived early but they managed to keep our suitcases and we were able to check-in before 3pm. Reception Team is very helpful, I’m sorry I don’t remember all of your names ! Loved the bar and the staff too. I will for sure come back to this hotel.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CustomerService PPHE, Owner at Park Plaza London Park Royal
Responded 3 days ago
Dear Franz, thank you for your nice feedback! We are thrilled to hear that you enjoyed your whole stay and lovely to read such nice comments! We truly hope you come back to stay with us again very soon. Kind regards, Solari
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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philip999999 wrote a review 11 Apr
Northamptonshire, United Kingdom1 contribution
All was as excellent as ever. After a challenging day it was nice to get a friendly welcome from receptionist Stefany. That helped to start relax me and the room was its usual high standard and the warm welcome continued into the bar and for the rest of the duration of the stay.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CustomerService PPHE, Owner at Park Plaza London Park Royal
Responded 3 days ago
Dear Philip, thank you for sharing your review with us. We are thrilled to hear that you were satisfied with your stay and our staff's hospitality. We are counting the days to seeing you again for another memorable experience! Kindest regards, Mimi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SpanglesLeeds wrote a review 7 Apr
Leeds, United Kingdom19 contributions24 helpful votes
My only complaint is that I stayed just one night. I wish I could have stayed longer. The staff were all so friendly and welcoming. The location is great - right opposite Park Royal tube and access to central London on the Piccadilly line. It is a bit far out of London but for a 4.5 star hotel at these prices it’s definitely worth the extra 20 minutes to get into London. The rooms are well maintained and I had a comfortable and enjoyable stay.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CustomerService PPHE, Owner at Park Plaza London Park Royal
Responded 1 week ago
Dear SpanglesLeeds, thank you for your great feedback. It is great to hear you loved the location as well as the service our staff has provided. Delivering outstanding customer service is a top priority to us, so we're glad you were very happy with the service. Kind regards, Alina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jack W wrote a review 6 Apr
3 contributions
Me and my girlfriend came to this hotel for the lionesses game. The hotel was very nice and clean and the staff were very friendly and always happy to help. Considering this hotel was one of the cheapest for a match day, the room was very good value for money.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CustomerService PPHE, Owner at Park Plaza London Park Royal
Responded 1 week ago
Dear JackwC5272HI, thank you for taking the time to write a review. We truly appreciate your nice comments towards our room facilities and location. We look forward to welcoming you back. Kind regards, Alina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dejan B wrote a review 3 Apr
1 contribution
Kindly employees. Close to underground station (3 zone, Piccadilly line, 35 min to centre), of few min to other station - Central line. Great breakfast (typical english - eggs, hashbrowns, beans, mushrooms, bacon, sausages and other sort of food.). Nice and clean room. Only thing that I didn't like is that you can't open window in room to get fresh air to come in (is there fresh air in London :))
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CustomerService PPHE, Owner at Park Plaza London Park Royal
Responded 1 week ago
Dear Dejan, thank you for your review. We are glad to learn that you loved your stay with us. Due to security reasons, our windows must remain closed, and we are sorry if you were not well informed before your visit. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon for another pleasant experience. Kind Regards, Irene
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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S4 Andrei P wrote a review Mar 2024
1 contribution
We had few nights at this hotel while we’ve been in London to visit our family and we had a good time here, room was very clean and breakfast was very good too, we will definitely comeback , reception staff was profesional too when we arrived, thank you for your hospitality guys and thank You
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CustomerService PPHE, Owner at Park Plaza London Park Royal
Responded 2 weeks ago
Dear S4 Andrei P, thank you for your great feedback. It is great to hear you loved the location as well as the service our staff has provided. Delivering outstanding customer service is a top priority to us, so we're glad you were very happy with the service. Kind regards, Alina
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£101 - £172 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
212
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PARK PLAZA LONDON PARK ROYAL - Updated 2024 Reviews

Frequently Asked Questions about Park Plaza London Park Royal
Which popular attractions are close to Park Plaza London Park Royal?
Nearby attractions include Houdini's Escape Room Experience - ACTON (0.2 miles), Oxygen Freejumping (0.5 miles), and David McGillivray (0.7 miles).
What are some of the property amenities at Park Plaza London Park Royal?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Plaza London Park Royal?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Park Plaza London Park Royal?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Plaza London Park Royal?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Park Plaza London Park Royal?
Conveniently located restaurants include Beirut Nights, Paolo's Italian Ristorante, and The New Ashbourne.
Are there opportunities to exercise at Park Plaza London Park Royal?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Park Plaza London Park Royal?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Plaza London Park Royal offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Plaza London Park Royal?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Portuguese, and Hindi.
Are there any historical sites close to Park Plaza London Park Royal?
Many travellers enjoy visiting Abbey Road Studios (4.5 miles), Hampstead (4.9 miles), and Abbey Road (4.5 miles).