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Shaftesbury Metropolis London Hyde Park

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Room & Suite (309)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent33%
  • Very good36%
  • Average14%
  • Poor7%
  • Terrible10%
Certificate of Excellence
Finding an ideal quiet hotel in London does not have to be difficult. Welcome to Shaftesbury Metropolis London Hyde Park, a nice option for travellers like you. As your “home away from home,” the hotel rooms include a flat screen TV, air conditioning, and a safe. In addition, Shaftesbury Metropolis London Hyde Park offers a fitness center and breakfast buffet, which will help make your London trip additionally gratifying. Shaftesbury Metropolis London Hyde Park makes getting online easy, with free wifi. Close to some of London's most popular landmarks, such as Sky Garden (6.1 km) and Tower of London (6.6 km), Shaftesbury Metropolis London Hyde Park is a great destination for tourists. While visiting London, you may want to try some oyster at one of the nearby restaurants, such as Rules Restaurant, Bob Bob Ricard, or The Chiltern Firehouse. Should time allow, Madame Tussauds London (1.3 km), Harrods (2.0 km), and Portobello Road Market (1.6 km) are some popular attractions that are within walking distance. Shaftesbury Metropolis London Hyde Park puts the best of London at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:SPECIAL OFFERS
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
137Restaurantswithin 0.25 miles
14Attractionswithin 0.25 miles
Reviews(1,333)
Traveller rating
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Beth
Oklahoma City, Oklahoma
41
Reviewed 3 days ago
My husband and I booked the Double Deluxe room for our 3-day stay in London in May 2018. We really enjoyed how close Paddington Station was to the hotel. It was a nice walk each morning and evening. Hyde Park is also within walking distance.Those considering booking this type of room know that it is a tiny room. My husband and I don't need anything fancy, just somewhere to lay our head, so this was okay for our stay. The bathroom door didn't open all the way because it hit the bed. They did, however, have large towels. There was Shampoo, Shower Gel, and Bar Soap available, but no washcloth, so you may want to bring your own. We enjoyed the breakfast served each morning, and it was worth the £9.95 for the convenience of it. We also came in early, and while our room wasn't ready, the hotel did store our bags for us so that we could go out and sightsee. Overall, we had a very pleasant stay!
Thank Beth
soundlessM
Singapore, Singapore
2211
Reviewed 3 weeks agovia mobile
We booked the hotel but upon arrival during check in they suggest to move us to thier sister hotel due to fully booked.

shaftesbury hyde international which is 5mins cab away ( provided by them) and offer us free breakfast. At the same time the white couple beside us has no issue checking in.

We booked this hotel due to the location is walking distance to Paddington station which will ease our hassle to airport transfer. 

The another sister hotel which is 1 tube station away (which mean we have to pay more for tube) and the station has no lift but a flat of stair. which make a tiny hassle when moving the huge luggage.

After we checked in the sister hotel came to our horror of the space compromise was not highlight  to us. It's actually my last night hence I need some packing space. I barely able to open fully 1 of my luggage.
The bed is definitely a single bed, placing 2 of the pillow 1 of them is sticking out to the desk beside. That night we barely able to sleep well due to squeezing in the small bed.

we called umpteen times to the sister  hotel and due to poor communication, the staff just divert the call back to them and the only solution they suggest is to move us next day. 

Due to poor sleep the 1st thing we do in the morning 7am is to call them for an update and imed they changed us to a club room. I kinda highly doubt there is no room available the last night. 

overall it's isn't quite a pleasant experience I'm expecting. 

FYI all picture is sister hotel
Shaftesbury Hyde Park International,
Thank soundlessM
sara b
Johannesburg, South Africa
92
Reviewed 25 Oct 2018
I stayed in this hotel in February 2017. My experience was not optimal and I reported earlier in tripadvisor. As a consequence the hotel manager (or whatever) contacted me, apologize several times, said they would reimbursed me back a percentage of the cost (which they did) and asked me to remove the review. I told her I very much appreciated their approach towards me but that removing the review was against my values since I had reported exactly what had happened. So I didn't remove it, you can find it written in march 2017.
So the stupid and naïf me came back to London this week and decided to try again this hotel since I felt maybe it was just bad luck the first time. I arrived to the hotel with a colleague and we were informed that we had been rebooked to another hotel from the chain because some maintenance works going on. Please check reviews at least from June, you will see we were not the only ones. They claimed they had tried to contacted us in the day ... false... they never did, again check another comments. It is obvious that this hotel takes more reserves than its capacity and send people wherever they want afterwards. From my point of view this is completely unacceptable, and more when somebody is paying for a room almost 150 GBP. I have reported the case to my work travel agency and I hope they will act accordingly. It will definitely not be a third time.
Thank sara b
Shashi D
30
Reviewed 23 Oct 2018
The hotel is located well in good proximity to Paddington Station and many more tube stations.
The staff at the hotel were very courteous and helpful. The only thing I felt was that the rooms were a bit compact and lacked space especially if you have a lot of luggage.
The breakfast spread at the hotel was great.
Thank Shashi D
Llmt
82
Reviewed 11 Oct 2018via mobile
We stayed here for two nights in October. Please be aware - the first thing you notice when arriving is that the picture displayed of the hotel is very deceiving. The photo shown on this website and booking . com let’s you believe the hotel is this big grey building, when in fact this building consists of many many hotels stretching a long the long street - this hotel is just one of them, tucked in and the end of the row. I also wouldn’t describe this as a hotel - it is a B&B. It does not serve afternoon or evening meals. ONLY breakfast. This isn’t stated on advertisement. When we arrived, we were told our room wasn’t ready despite asking for early check in when we booked. Our cases were taken and we wandered around for an hour or so. We were also asked to sign to say we’d pay an extra deposit which we’d receive back when we leave. Also not stated in the advertisement. Inside the hotel, I would describe the reception area as ok, lots of computers dotted around for internet access. Staff are friendly. Every staff member we met was foreign but all speak good English. The room itself was small but we expected this, it was cosy however the minibar fridge was empty. The bed was ok to sleep on. Housekeeping did not change the bed during our stay, they made it but it was not changed, I know because the small stain where I’d tipped a little tea was still there after housekeeping.
We were on the bottom floor and during the evenings there is a lot of noise from people walking around upstairs. Creaky floorboards! TV in the room a good size, fruit and water left complimentary which was a nice touch.
We did have breakfast the one day. Not a bad selection, food tasty but Luke warm.

All in all, I would describe this B&B as average, it did not spoil our stay in London and it’s OK for a one or two night stay, but I don’t think we would stay again. It is pricey for what you get but that is expected in London. I would say it is more 3 star than 4.
Thank Llmt
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Questions & Answers
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Elmo088
15 May 2018|
AnswerShow all 2 answers
Response from Pranav B | Property representative |
Dear Elmo088, Thank you for choosing The metropolis London Hyde Park for your stay in London. Our Full English Breakfast buffet is £9.95 per breakfast per person on a Promotional price. Please do not forget to book it... More
1
Vote
johncahill23
5 December 2016|
AnswerShow all 3 answers
Response from 1Norwegian | Reviewed this property |
As for early check-in, you'd better make a query to the hotel. Anyway, you may leave luggage there until your room is ready. Breakfast is extra. But worth it. The girls there are so sweet, breakfast varied and plenty... More
0
Votes
Newhaven63
3 November 2016|
AnswerShow all 3 answers
Response from Pranav B | Property representative |
Dear Guest, Thank you for your interest in Shaftesbury Metropolis London Hyde Park! We only have few car parking spaces available outside our property and it is available for our guests only. It is only first come first get... More
0
Votes
Room Tips
"We have not had noise issues in any of the rooms we have stayed in. The windows can be closed as there is..."
melturner2018
11 Jul 2018
Read review
"Book direct and ask for a club room upgrade. 001 was great. Have breakfast. 5 mins from Paddington station...."
Suebiere
3 Jul 2018
Read review
"don't book a room here"
65kellieb
25 Jun 2018
Read review
"If there are rooms on their third floor to the back---take it---may kill some of the busy road noise."
davidnD9373QO
31 May 2018
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PRICE RANGE
US$123 - US$333 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shaftesbury metropolis london hyde park hotel londonshaftesbury metropolis hotel london
FORMERLY KNOWN AS
Royal Sussex Hotel
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
90
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