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The Kensington

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#34 of 1,078 Hotels in London
Certificate of Excellence
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The Kensington
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2,503 Reviews from our TripAdvisor Community

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Showing 2,271: English reviews
County Dublin, Ireland
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW

Just returned from a 3 night stay in the hotel. We booked through Expedia and had requested twin beds in the room. Check-in was efficient with hot towels and water offered on arrival. However our room was far to small for 2 people - there was barely room to move and there was no storage for any clothes apart from... More 

Review collected in partnership with this hotel

Helpful?
Thank Norashas
Sleaford, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
Reviewed yesterday NEW

Having booked this hotel because of its location, we were greeted by extremely friendly staff. Our room, whilst small, was well equipped and stocked with high quality toiletries, Nespresso coffee, slippers and robes. The turn-down service was also much appreciated. The bed was very comfortable, which is important as one of our party suffers from back pain. As it was... More 

Helpful?
Thank Dino67_12
Las Vegas, Nevada
Level Contributor
4 reviews
3 hotel reviews
Reviewed 3 days ago NEW

excellent mid size hotel. brilliant staff really just couldnt do enough for you. every one tries hard to make it a home from home enviroment. full on cocktail bar serving just about anything you could imagine. 2 roaring real fires, all dressed up for chritmas just a nice place to stay at.

Helpful?
Thank chrisbutler2016
liverpool
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 days ago NEW

As other reviewers have said 'superior' room does in fact mean their basic room so our room was rather tiny and only 1 person could just about fit into the bathroom at any one time. Having said that, the room was very well equipped with clever storage of bathrobes, kettle, hairdryer etc. Air conditioning was effective and although there was... More 

Helpful?
Thank quietlife
London, United Kingdom
Level Contributor
3 reviews
Reviewed 4 days ago NEW via mobile

I went to this hotel for an afternoon tea with my family as I wanted them to experience the true essence of this English tradition and I must say it was even better than expected. The hotel is lovely, very comfortable seats and a nice atmosphere. The staff are welcoming and absolutely a pleasure to deal with. The tea selection... More 

Helpful?
Thank dongiu2016
Alexandria
1 review
Reviewed 1 week ago

While we only had two nights at the Kensington, we were welcomed and catered to by the staff, ensuring a return visit. The room was cozy and extremely clean. All the amenities were available plus chocolates the night of our arrival. We highly recommend the Kensington and hope to visit again.

Review collected in partnership with this hotel

Helpful?
Thank mariannek485
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

After our civil ceremony this month, we did some drinks at The Kensington. Valentina Piana was the event organiser, and she made sure that every detail was taken care of flawlessly. Valentina's enthusiasm and care made sure the event was an absolute success. The hotel is a beautiful building in the heart of South Kensington, very close to Kensington and... More 

Helpful?
1 Thank Mariano T
Leamington Spa, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

First, the small matter of semantics. The hotel offers 'superior' rooms thereby suggesting that there are rooms which are in some way inferior or of a lesser standard. This is not the case and something that I didn't pick up on when booking a package which was confirmed by email as '...a beautifully appointed room or suite.' On entering the... More 

Helpful?
2 Thank bettedavis821
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

This is by far one of the most charming boutique hotels in the area. I wouldn't hesitate to return. The only downside is their smallest rooms are terribly small (although very well designed), although the comfort of the bed compensates. The staff are also very friendly, but can get a bit flustered during check-in/check-out time if its too busy. Overall,... More 

Helpful?
1 Thank Tala_NL16
San Diego, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

It's hardly a 5 star hotel. There were no special touches. The toiletries in the bathroom were average. I had to leave a day early because of a family emergency and they wanted me to contact expedia. Where's the customer service you find a true 5 star hotel? It's not worth my time or energy to contact expedia. I'll just... More 

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Thank Joe D

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 

Additional Information about The Kensington

Address: 109 - 113 Queen's Gate, London SW7 5LR, England
Region: United Kingdom > England > London > South Kensington
Price Range: £163 - £294 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Kensington Hotel London
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#34 Luxury Hotel in London
#50 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Kensington staff and other travellers.
39 questions
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Questions? Get answers from The Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 519 is small with a view of the brick wall of the opposite wing.”
 of 5 bubbles bettedavis821, 23 Nov 2016 | Read review
“Superior room was small by North American standards but lovely and included everything needed including a coffee/tea maker.”
 of 5 bubbles L7898CZsusanb, 19 Nov 2016 | Read review
“I would opt for something larger than superior.”
 of 5 bubbles tohhall, 19 Nov 2016 | Read review
“My room faced the street but was quiet”
 of 5 bubbles daily90, 13 Nov 2016 | Read review
“Harrods in really near this hotel”
 of 5 bubbles ericapitts, 2 Nov 2016 | Read review
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