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4.5
#62 of 1,148 hotels in London
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Value
The Dixon is a hotel inspired by the character and culture of its vibrant area. The 193 rooms and suites, variety of public spaces and restaurant have a fun, boutique vibe, and mix old and new touches with ease and authenticity.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Dixon, Tower Bridge, Autograph Collection hotel garners acclaim for its blend of historic charm and modern elegance, with guests frequently complimenting its cozy yet sophisticated atmosphere. While the rooms are celebrated for their comfort and contemporary amenities, some guests have noted they can be on the compact side. Opinions on value are divided; certain travelers mention high prices, yet others find the rates reasonable for the quality offered.
The hotel's amenities, particularly the diverse food options and well-stocked gym, receive high praise, as does the convenient location for both business and leisure. Service at The Dixon is often highlighted as attentive and professional, though a few guests have pointed out minor setbacks. Cleanliness is consistently lauded, with the majority of guests appreciating the well-maintained premises.
Location
Convenient
Atmosphere
Elegant
Rooms
Comfortable
Value
Mixed
Cleanliness
Mixed
Service
Attentive
Amenities
Outstanding
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Me and a friend visited a spa close by the stopped by Skakedown/ Dixon’s for a quick bite. We were politely greeted by Rolando. He makes the best coffee. Natalia served our meals, exceptional customer service received from her. Will definitely visit again when i’m in the area
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rohit Bisht, Other at The Dixon, Tower Bridge, Autograph Collection
Responded 19 Mar 2024
Dear Explorer820761, Thank you for coming over to grab a bite in Shakedown. A perfect place for breakfast, lunch, or dinner. The pictures you have posted reflect the food quality and variety served at Shakedown. Always a pleasure to hear from our valuable guests such as yourself that the team made the guests visit special. Natalia and Rolando are our star team members delighting in providing that special service and they will be inspired after reading your feedback to do even better. Don’t know if you have seen our historic Courtroom Bar where the enveloping history makes a visit a special place to be while sipping on your cocktails. On your next visit you may like to try the tailor-made cocktails while enjoying the history of the erstwhile Courtroom. I look forward to welcoming you again. With Kind Regards Rohit Bisht Hotel Manager
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This place was a last minute find based on previous reviews, I'm always quite sceptical of even positive reviews at times but be assured what you read is all true and more. The grand entrance is breathtaking and instantly takes you back to its history of a magistrates court. The staff were second to none; very polite, helpful and have a massive knowledge of local area. The new covid measures were good to see too; I was asked to stand infront of a machine, a bit like those face scanners at the passport control, which took my temperature, lots of hand sanitizers dotted around the premises. Check in was very swift. The room. Where do I start!? Phenomenal! Immaculate, spacious, well equipped, modern are just some of the tags I'd use for this place. The beds are the most comfortable hotel bed I have ever slept in, not sure where their mattress toppers are from but.. wow. We decided to skip breakfast so can't comment on that but I can only imagine no expense would be spared. The morning of check out an invoice was pushed under the door asking me to check the amount and sign along with adding the room keys into the envelope. This was to reduce the face to face contact between staff and guests in this current climate and its great to see they're being looked after too. Absolutely fantastic hotel. Can't wait to return!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hasham Soliman, General Manager at The Dixon, Tower Bridge, Autograph Collection
Responded 26 Jul 2020
Dear "Mark G", I was pleased to read your review, thank you for taking the time out to post it. It is great to see that your visit was memorable from arrival to departure and you fully enjoyed travelling again. Our history is indeed very rich and we tried to ensure that as much is kept alive as possible. Hopefully on your next visit you will also join us for breakfast where not only you can enjoy our delicious offering, but also discover even more of the originals of the building, including the old prison cells. We have adjusted our operations with the safety of our guests and team in mind with discreet measures, so that everyone' s stay is safe but enjoyable. We hope to have the pleasure of welcoming you back in the near future when you can discover even more about SE1 and our hotel. With kind regards, Hasham Soliman General Manager
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From the moment you walk in until you leave the staff are there for all your needs, they could not have been any more attentive and the overall feel of The Dixon is one of quality. The rooms were very well laid out with quality furnishings, the shower was heaven as well as the pillows, a fantastic nights sleep. As it was our anniversary we were welcomed by Lisa the Hotel food and beverage manager at breakfast, and were offered complimentary Champagne along with additional items off the breakfast menu and then when we returned to our room a special chocolate treat awaited us, these little touches make your stay even more memorable. You need to take in the Court Room Bar for evening drinks where you will be met by Mario who will look after all your needs, his cocktails are superb, please try one. The location of the Dixon is perfect, with less than a 10 min walk to London Bridge station where you can get across town with ease. We decided to drive to the Dixon and found parking at Q Park just around the corner and as you are staying at the Dixon you get a 25% discount off your parking. We were introduced to The Dixon by a friend of ours and see know reason why others should not hear or have the opportunity to try out this fabulous hotel, give it a go you will not be disappointed.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HashamSoliman, General Manager at The Dixon, Tower Bridge, Autograph Collection
Responded 20 Jan 2020
Dear "Phil634", Thank you for taking the time out to review your recent stay with us and again congratulations on your anniversary! We are pleased that we were able to host you for this special occasion and that your needs were catered for.It was our pleasure to look after you, and you can rest assured that I will share your review with Liisa, her team and the rest of our Staff. We sincerely hope to have the opportunity to welcome you back in the near future again when you can experience another "Exactly like nothing else" stay. With kind regards, Hasham Soliman General Manager
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The hotel is a 10 minute walk from London Bridge station and easy to find - the exterior and entrance staircase are beautifully restored, retaining the classic style of the building but with a modern twist. We arrived early on Friday afternoon so checked in at reception receiving a warm welcome from the very helpful staff. Our Marriott Bonvoy status was recognised with a room upgrade, complimentary breakfast and points. We were also given a voucher for 2 cocktails in the Courtroom bar. We left our luggage and had light lunch at Provisioners by which time our room was available. The concierge, Marco, showed us to our room : a 5th floor room with view of Tower Bridge and the The Tower of London; Marco also told us about the history of the building and explained the significance of the photographs in the corridors. Our superior room was well designed and equipped with luxury fabrics and finishes; the bathroom had a large walk-in shower, marble tiling, excellent lighting, space for toiletries and spotlessly clean.
The hotel is within walking distance of the Globe & Sam Wanamaker theatres. After the performance, we returned to the stylish Courtroom bar for drinks where Mario made us 2 delicious Espresso Martinis and even managed to source some Earl Grey tea bags for morning tea in our room. Breakfast in Provisioners consisted of a good cold buffet selection and some hot dishes available to order.
The staff were very efficient and helpful; we liked the decor: retro cafe style with the old cell detail of the magistrates court. On our last day, we able to have a late check-out. As we left in heavy rain, the receptionist kindly offered us a Dixon umbrella and told us to return it when we next stay ! We have told all our friends and family about this great hotel in such a good location.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
Room Tip:High floor for a view of Tower Bridge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HashamSoliman, General Manager at The Dixon, Tower Bridge, Autograph Collection
Responded 6 Feb 2020
Dear "nwspm", Thank you for taking the time out to leave a review following your stay with us. I am thrilled that you had such positive overall experience. I am pleased that the team was able to accommodate your request and your room was to your satisfaction. The team and I are absolutely keen to share as much as possible about the fascinating history of our building and ensure our guests get to learn about it. I am delighted to read that the whole team, both at the front of house and restaurant and cafe made you feel welcome and looked after you well. I have personally shared your comments with them, which means a lot to us. We look forward to welcoming you and your friends and family in the hopefully not too distant future. With kind regards, Hasham Soliman General Manager
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What a fantastic boutique hotel! Absolutely captured the charm and feel of the original court building with up market chic!
The brand's staircase and entrance is suitably imposing with a massive chandelier, with some hidden nods to it's past! Check in was a breeze with lovely staff, very friendly and helpful. Stayed for our anniversary and was gifted a lovely little note and some Dixon branded chocolate.
The room was light, bright and will equipped with Nespresso machine, kettle and chilled bottled water. All around the hotel are little hints of the past - the old benches of the cells are now side tables, with the names and messages still scrawled on them. Also the lift lobby has all the old keys stick to the wall. In the middle of the restaurant is one of the old cells, now a coffee store.
The hotel bar - The courtroom bar is what was Court No. 2 with the old wooden surround of where the judges used to sit, now an impressive back drop for the bar. Beautifully decorated and with funky pictures of previous 'guests' given a modern twist.
One of them meeting rooms upstairs is also an old court room.
Provisioners, the main restaurant, served a good breakfast, with a choice of a la carte options with fresh orange juice and very good coffee!
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip:Parking is free on the surrounding streets from 1730 on Friday until 0830 on Monday!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hasham Soliman, General Manager at The Dixon, Tower Bridge, Autograph Collection
Responded 10 Jun 2021
Dear “guyth0mps0n”, We would like to thank you for choosing to stay with us during your anniversary celebration. We are very glad that you enjoyed your stay with us; the hotel indeed represents the exact concept of the blend between modern interior and the classic, historic exterior, which makes a great fit with one of the most historic postcodes in London “SE1”. The rooms are indeed well equipped and we are happy to see that you made use of most of the room amenities as well as our different food and beverage outlets. We take great pride in providing "exactly like nothing else" experiences and I am very pleased that the team went the extra mile to make this special trip of yours even more memorable. We are looking forward seeing you again in the hopefully not too distant future. With kind regards, Hasham Soliman General Manager
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This was my 2nd trip to London in 2 weeks, a bit unusual for me to be back so soon so I decided to try a different hotel as had spotted the Dixon when it was first opening last year and liked the look of the boutique design.
The Dixon has a characterful exterior and an impressive grand staircase in the lobby.
Check in was efficient but the phone app key only works on the room door, not the lift so you still need a key card which sort of defeats the point of keyless access.
The higher grade rooms are of a decent size and due to my Gold Bonvoy membership I was given an upgrade to a 6th floor room with views of Tower Bridge enchanced by having the bed facing the windows. The room did however lack having a desk which I imagine would be frustrating for business travellers.
The bathroom was spacious and the walk in shower was easy to use -not always the case as I am sure frequent travelllers will testify.
Unfortunately breakfast was a disappointment -slow service followed by an average full English -to be frank, I've had better at a Premier Inn. I guess they are understaffed but also the quality was not as it should be.
Overall an enjoyable stay but should be better.....
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Date of stay: January 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HashamSoliman, General Manager at The Dixon, Tower Bridge, Autograph Collection
Responded 14 Feb 2020
Dear "Riki747", Thank you for choosing to stay with us here at The Dixon, Tower Bridge and for sharing your feedback with others. I am pleased that you were able to experience what our Grade II listed building can offer, such as grand space and plenty of history, which the team is always keen to share.I have also shared your comments regarding the phone app not working in lift which was due to technical issue and I have addressed this to rectify. I am truly sorry for any inconvenience this has caused you during the stay. As a valued Gold Bonvoy member of ours, we certainly look into the room allocation in advance and ensure that our Marriott Bonvoy members are looked after and benefit from what their tier level offers.The views are indeed stunning, especially from the rooms overlooking Tower Bridge and the River Thames. I am glad you were able to enjoy this. I am sorry if your breakfast experience was not as you expected it to be. Orders are indeed taken a la carte to ensure that it arrives fresh prepared with premium ingredients, however, I have shared your comments regarding the speed of service with the Restaurant General Manger for her reflection and actions. I hope we will have the opportunity to serve you better in the future and please do not hesitate to contact me directly so that I can oversee your arrangements for a seamless return stay. With kind regards, Hasham Soliman General Manager
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We like The Dixon and have stayed here several times before however this time we received no Marriott Bonvoy recognition. Our room was small and cramped with a distinct smell of bad drains.. The room was cold. I've never before had to negotiate with front desk staff to get heating turned on in a hotel bedroom!
When I reminded them that Marriott Bonvoy Gold members are supposed to receive a room upgrade they said the hotel was fully booked (frankly I didn't believe them as there were several unoccupied rooms on our floor). To cap it off Room 408 had a film placed over the glass in the window to prevent you from looking outside. So much for the hotel's claim that "every guest has a view".
It's a pity the hotel management here are unwilling to reward loyalty. Currently it feels like Marriott Bonvoy members are treated as "hostages to fortune" as opposed to valued guests on whom this hotel could build a loyal guest base. Loyalty is a two way street and The Dixon could do so much more to recognise this.
If you are a Marriott Bonvoy member then this may not be your best choice of hotel in London.
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Date of stay: February 2020
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HashamSoliman, General Manager at The Dixon, Tower Bridge, Autograph Collection
Responded 2 Feb 2020
Dear " Relay", Thank you for sharing your feedback following your recent stay with us, however, I am sorry to note that you did not fully enjoy your time with us on this occasion. As a valued Gold Bonvoy member of ours, we certainly look into the room allocation in advance and ensure that if an upgrade is available, it is allocated to our member arrivals as a recognition of their status.While our availability might not allow us to upgrade your rooms on every visit, every effort should be made to accommodate you as much as possible and show you how valuable a guest you are. If an upgrade is not available, we would allocate the best available room booked in the category and on this occasion you did not find your room to be your liking. We always ensure that our Marriott Bonvoy members are looked after and benefit from what their tier level offers.As a Grade II listed building, we are able to offer some unique features. I have shared your overall feedback with the team and updated your guest profile in order to ensure that these will be reflecting on any of your future reservations. I hope we will have the opportunity to welcome you back in the future and ensure that you can enjoy a seamless return visit. Please do not hesitate to contact me personally, so that I can oversee these details. With kind regards, Hasham Soliman General Manager
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This hotel has a ton of history/character but has been very nicely upgraded. Rooms are spacious and I highly recommend checking out the Courtyard Bar on the ground floor if you need a late night drink or snack (croquettes were very good). It’s easy to get an uber (I recommend ubering around since taxis are double the price) and hotel is around the corner from restaurants, grocery store, and tower bridge. Gym is a pretty good size, never got crowded (I went 3 days in a row), and has free bottles of water. Overall this was a great hotel and we’d definitely stay again.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HashamSoliman, General Manager at The Dixon, Tower Bridge, Autograph Collection
Responded 21 Feb 2020
Dear "Bmac2012", Thank you for choosing to stay with us here at The Dixon, Tower Bridge and for your review. I was pleased to note that you had an overall pleasant experience and that you appreciated the building and its unique design.The building is indeed steeped in history but inspired by the contemporary character and culture of its vibrant neighborhood. This is very apparent in our Courtroom bar, which used to be the old courtroom and in our Provisioners restaurant where a couple of the reconditioned old prison cells can be seen. Next time you will be visiting us, I can truly recommend you to try our newly launched afternoon tea menu “1905 Magistrates Tea” in our Courtroom Bar. We hope to have the pleasure to welcome you back in the not too distant future and provide you with an "exactly like nothing else" stay. With kind regards, Hasham Soliman General Manager
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Booked this hotel for my partners birthday trip to London and I am so pleased I did! The entrance is beautiful, stairs with pillars & automatic doors. Massive gallery staircase and chandelier in the hotel lobby. The staff were welcoming and kind. Every time we walked past they said hello. The decor is quirky and boasts a luxury hotel.
The bed was amazing! So comfortable. The bathroom was also lovely with marble features and powerful shower. Towels were changed and bed was made. The Tv was a main feature and was ginormous for a hotel room! It also featured chromecast so we could stream Netflix to the tv. Hairdryer was provided and ironing board/iron. The room definitely had luxury features with a beautiful armchair and light up mirror to do my make up in the bathroom. I felt safe and didn’t hear a sound from rooms next to me/people walking past. Black out curtains enabled me to sleep perfectly! Nespresso machine.
I was worried about the location when booking but we found parking at a discounted rate round the corner at Q park tower bridge. The nearest tube station was London Bridge and that was within a 5min walk which wasn’t an issue at all! So the location was actually fab! It was in a nice quiet area but quick enough to get to the tube. There was a small Sainsbury’s and Tesco nearby.
We wandered into borough market which is close and that was lovely for street food and market food! Walking over tower bridge (2 min walk) also gave us some amazing views!
We had breakfast at the hotel. I chose the Dixon fry up and it was cooked well. No grease! We were also offered toast, hot drinks and juice within the breakfast price. The waiter was great, Very kind and helpful.
I am Very happy with my stay at the Dixon. I would definitely recommend it! Thank you for making my first trip away out of lockdown so memorable and comfortable!
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hasham Soliman, General Manager at The Dixon, Tower Bridge, Autograph Collection
Responded 28 May 2021
Dear “Chloe”, We would like to thank you for taking the time and posting about your past stay with us and for choosing to stay with us on this special occasion. We are very pleased that you enjoyed our Grade II listed building as well as the modern interior that your picture illustrates - we are delighted that our new meets old concept was to your liking. I am glad that all our staff members exceeded your expectations as this is the service we are striving to constantly provide to all our guests. As for the room amenities we are happy to see that you made full use of them and that you enjoyed a good night sleep. The hotel is indeed located in a very central and accessible location and has a lot to offer in nearby locations - SE1 is is one of the most cultural postcodes. We are hoping to see you soon again for another “exactly like nothing else” experience. With kind regards, Hasham Soliman General Manager
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This hotel manages to nail quirky and elegant at the same time. We were lucky enough to nab a fantastic deal through Wowcher, and enjoyed every part of our stay. Staff were all lovely and paid particular attention to detail. We were surprised with a shot of special decaf coffee upon returning home one night!
Our room was comfortable and clean, with plenty of storage and a huge bathroom. We loved the small extras like the coffee machine and the extra toiletries - they were a lovely touch! We were given one of the accessible rooms so I'm unsure how ours compared to another room but we loved it - especially after a long day of exploring London! Our feet thanked us for the short walk to our room.
The restaurant was also lovely, and went out of their way to cater to me despite the fact that I have Coeliac Disease. One waiter in particular, Chris, was very helpful and never made me feel like a nuisance even though I usually feel awkward when eating at restaurants. I couldn't eat anything off the buffet as a lot of it contained gluten and the rest was off limits due to the likelihood of cross contact with gluten, but Chris was so helpful getting me food fresh, uncontaminated food from the kitchen just for me! The one thing I'd say about the restaurant is that it would be good to have GF options available on the buffet, as I wasn't able to enjoy the 'continental' side of things and felt a bit left out as it looked delicious. My partner certainly enjoyed it! Whilst the food from the kitchen was lovely, I would have loved to be able to have some pastries, cereals and yogurts too. It's not enough of a thing to bring my overall rating down as the hotel was perfect in every other way - it would just be much more inclusive to guests with dietary requirements.
Overall we had a brilliant time and the attention to detail was fabulous. I would 100% come back here and recommend it to anyone who wants to stay in the heart of London. The Tower of London has a special place in my heart so to walk past it to and from the hotel every day meant a lot to me. Beautiful hotel in a beautiful location!
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hasham Soliman, General Manager at The Dixon, Tower Bridge, Autograph Collection
Responded 21 Nov 2021
Dear "Sophiej279", We would like to thank you for choosing to stay with us and for posting your feedback. We are really glad to read that you have enjoyed all of the aspects of your stay with us, from our welcome coffee shot, which is our distinctive “Mark” of the hotel, to or spacious rooms and amenities. We are happy to hear that the entire team, Krisz in particular, had provided you with an excellent service and made you feel comfortable. I have also noted your points on the breakfast offering and will review with our Head Chef. We hope to welcome you back again and ensure that you have another "Exactly like nothing else" stay. Kind regards, Hasham Soliman General Manager
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They do not have an executive lounge. The room layouts are slightly different although it isn’t particularly evident from the pictures. I have stayed at the property multiple times, most recently last month, and find it enjoyable and a nice, quiet location.
This is all spelled out in hotel terms and conditions, so it’s important to always understand when you book. Unfortunately you’re unlikely to get a refund if the booking was pre-paid or inside the cancellation window. Trip insurance is a safe way to plan accordingly for the future. Good luck with your recovery.
There are more places to choose from in the London area.
PRICE RANGE
£196 - £345 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
193
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Is The Dixon, Tower Bridge, Autograph Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
