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Best Western Maitrise Hotel

1,046 reviews
#756 of 1,081 Hotels in London
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Traveller (240)
Room & Suite (294)
Dining (31)
Overview
  • Excellent14%
  • Very good35%
  • Average21%
  • Poor15%
  • Terrible15%
Travellers talk about
“kilburn park”(45 reviews)
“bakerloo line”(46 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,046)Write a Review
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11 - 15 of 817 reviews
Reviewed 1 January 2018 via mobile

Lovely room and very comfy bed, tv was good with all channels. But very squeaky floor boards!! The breakfast was a huge let down, with food barely even warm and just wasn’t appetising in the slightest! No bacon either?!?!More

Thank shepss98
Response from Philipp W, General Manager at Best Western Maitrise HotelResponded 2 January 2018

Dear shepss98. Thank you for your review and your feedback. I am pleased to note that you enjoyed your room and found our beds comfortable. In reference to the floorboards, i shall investigate so that this can be attended to as soon as possible. I...More

Reviewed 1 January 2018

Great location for family touring. Came with relatives from Barbados and saw a lot of sites which were very easy access from the hotel.. Staff were very helpful. Rooms clean and modern. Comfy bed. Would recommend

Review collected in partnership with Best Western
Thank Missdonna73
Response from Philipp W, General Manager at Best Western Maitrise HotelResponded 2 January 2018

Dear Missdonna73. Thank you for your review, I am pleased to read that you found our rooms modern, clean and comfortable and our location central enough to explore your favourite sites in London. Best wishes

Reviewed 18 December 2017

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Review collected in partnership with Best Western GB
Thank JULIE134
Response from Philipp W, General Manager at Best Western Maitrise HotelResponded 19 December 2017

More

Reviewed 10 December 2017

The staff here are incredible. Ikram and Rebekah went out of their way to help me when my booking c/o a travel company had not gone to plan. It wasn't their fault but they both helped and supported me, and resolved my problem which to...More

Thank Vivien T
Response from Philipp W, General Manager at Best Western Maitrise HotelResponded 11 December 2017

Dear Vivien T. Thank you for your nice review - I am very pleased to read that our staff provided you with that extra level of service. I am glad you liked the bathroom and the cosy room. Best wishes

Reviewed 9 December 2017 via mobile

Check-in - they require a £50 deposit that doesn’t go back on your card till 5 days later (never known this in the UK). No good for people travelling on a budget. Room - fine but small, fridge didn’t work, light switches very confusing and...More

Thank Helen3103
Response from Philipp W, General Manager at Best Western Maitrise HotelResponded 11 December 2017

Dear Helen3103. Many thanks for your review - the mentioned deposit is only a authorisation on your credit card against any extras, standard practice (not everyone tells you this), however, this will be returned on check out. Our large continental breakfast is available until 10.30...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$82 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#393 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$82 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#393 Luxury Hotel in London
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (240)
Room & Suite (294)
Dining (31)
Questions & Answers
Ask a question
grlnxtdor
17 January 2018|
AnswerShow all 3 answers
Response from Nick6856 | Reviewed this property |
Express to Paddington then underground on Bakerloo line is best and pretty easy but if you have large cases to haul around a black cab will cost you about £10 from Paddington to the hotel or there are cheaper cabs around.
0
Votes
honestyrules
22 August 2017|
AnswerShow all 5 answers
Response from Philipp W | Property representative |
Hi. No just need valid ID and a debit/credit card on check in.
1
Vote
honestyrules
16 August 2017|
AnswerShow all 4 answers
Response from Philipp W | Property representative |
Best to go by tube and get yourself an Oyster card or use contactless. Tube station/Bus Station and Overground 1 minute walk away,
2
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Room Tips
"front higher up"
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"I cannot recommend this hotel to anybody"
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"The executive rooms are on a lower ground floor with no window and a mirrored wall running the length of the..."
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"If you want a quiet room, avoid the ones that look to the main street"
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