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W London Leicester Square

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Traveller (836)
Room & Suite (496)
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Overview
  • Excellent42%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible7%
Travellers talk about
“spectacular room”(23 reviews)
“cool corner room”(22 reviews)
“mirrored doors”(20 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
Additional information
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Reviews (2,137)
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1,883 results
Traveller rating
758
557
287
132
149
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758
557
287
132
149
Show reviews that mention
All reviewsspectacular roomcool corner roommirrored doorsbliss productsspg platinumwow suiteshower and toilethip hotelfirst floorpiccadilly circuslounge barwest endregent streetcentral locationan upgradeafternoon teacovent garden
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1 - 5 of 1,883 reviews
Reviewed yesterday

The attentiveness of the staff -- from the doormen to the front desk to the restaurant wait staff to the concierge crew -- gives the W London a vibe all its own. Everyone is eager to please. After the first encounter, chances are they'll know...More

Thank Stuart W
Hotel's Favourite
Reviewed 30 April 2018 via mobile

We stayed at this hotel during short weekend in London. It was remarkable, from checkin to checkout staff was extremely helpful. In the evening dressed for local theater, personnel greater us with smiles and helpful advice, but to my pleasant surprise we were treated the...More

Thank mpotok
Response from WLondonLS1, W Insider at W London Leicester SquareResponded 1 May 2018

Hello mpotok, First of all, congratulations on finishing the London Marathon! We are delighted to know that you really enjoyed your time with us here at W London, and that you found our team friendly and helpful, regardless of the occasion. Thank you also for...More

Reviewed 3 days ago via mobile

This was one of my first stays out of the country in Europe. I was so excited to explore and experience the culture. I wish I had not stayed here, the service was not the best. I don’t recommend this hotel for the price. The...More

Thank audrey a
Reviewed 4 days ago via mobile

picked this hotel all because of its location, center of most tourist attractions. got ourselves a standard room, hotel and and room looks and appeared modern and chic, but shower room turn out like some ghetto place, water runs out of the door when shower...More

Thank Greendo 綠
Response from WLondonLS1, Lead Insider at W London Leicester SquareResponded 2 days ago

Hell Greendo, Thank you for taking the time to review share your feedback of your recent stay with us here at W London. I’m very sorry to hear that you didn’t enjoy your stay due to the issues you experienced with your shower. We strive...More

Reviewed 6 days ago

We were celebrating a 50th birthday with dinner at W and thought we would splash out on staying the night too. It was SO worth it. Every member of staff greeted us with a smile and a friendly 'good morning/afternoon/evening'. They could not have been...More

Thank got-the-tee
Response from WLondonLS1, Lead Insider at W London Leicester SquareResponded 5 days ago

Hello got-the-tee Thanks for taking the time to review our hotel. We’re thrilled that you enjoyed your time at with us and your special birthday celebrations were made even better by our teams here! When you’re happy, we’re happy – and we‘ll be sure to...More

View more reviews
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Restaurant
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Restaurant
Details
Price range
US$330 - US$736 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 Spa Hotel in London
#311 Luxury Hotel in London
#313 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$330 - US$736 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 Spa Hotel in London
#311 Luxury Hotel in London
#313 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (836)
Room & Suite (496)
Dining (108)
Nearby
Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
...More
Questions & Answers
Ask a question
Rugbyladx
15 May 2018|
AnswerShow all 7 answers
Response from Paul_williams46 | Reviewed this property |
Just round the corner
0
Votes
1971tina
12 May 2018|
AnswerShow all 2 answers
Response from WLondonLS1 | Property representative |
Hello 1971tina, Thank you for reaching and what a fantastic treat for your daughter to celebrate her 18th birthday in style! Our AWAY spa has plenty of treatments (massage, manicure, pedicure, facial, celebrity therapists... More
0
Votes
Michael-MtlCdn
12 February 2018|
AnswerShow all 3 answers
Response from WLondonLS1 | Property representative |
Hello Michael-MtlCdn, Our steam room and sauna facilities at AWAY Spa are complimentary of use for any registered guest, so you can pamper yourself anytime that our spa is open (even if you didn't book any treatment... More
3
Votes
Room Tips
"Ask for the quiet side of the hotel."
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"May heat noise if you stay at the second floor close to the lounge or wired room"
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"Away from DJ set below"
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"Ask to see your room first."
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