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Best Western Seraphine Kensington Olympia Hotel

TripAdvisorUS$100*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$132*
US$100*
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US$112*
US$111*
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Best Western Seraphine Kensington Olympia Hotel
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411 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Seraphine Kensington Olympia Hotel
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Showing 288: English reviews
Manchester, United Kingdom
Reviewed 20 April 2015

Rooms are very nice and modern but the service is very poor at the reception. I didn't find them very helpful when asking for something and not very friendly. Plus the breakfast was very small, I wouldn't have pay an extra for it. On the positive way, the hotel is very well placed, few minutes away from High Street Kensigton...

Review collected in partnership with Best Western GB
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Helpful?
1Thank Laurie B
Uppsala
Reviewed 14 April 2015

To save some money we took the Piccadilly Line from Heathrow Terminal 1-2-3 Underground Station to the hotel in High Street Kensington. It meant a 35 minute ride, change at Earls Court and another three minutes on the District line (direction Edgware Rd) to High Street Kensington Underground Station. Turn to the left into High Street and walk 320 m/5...

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4Thank __Joh__Ye
Leeds, United Kingdom
Reviewed 14 April 2015

From the exterior this hotel is nothing more than a doorway next to Nandos, but once inside it does everything you need a hotel to do. The room was clean and the bed comfy. If we return to the area we will definitely be happy to stay again.

Review collected in partnership with Best Western GB
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Helpful?
Thank Mr Richard S
LIMLondon, General Manager at Best Western Seraphine Kensington Olympia Hotel, responded to this review

Happy Guest Thank you for contacting Guest Relations regarding your stay with the BEST WESTERN Seraphine Kensington Olympia Hotel, London, United Kingdom. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very happy when a guest contacts us about the wonderful service they have received. As soon as I...

Cardiff, United Kingdom
Reviewed 11 April 2015

Although the room was small, the hotel was clean and the staff were friendly, the bathroom was spotless and the shower was one of the best showers I have seen in a London hotel. The location is ideal for the tube and easy to find.

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1Thank Mogzymum
Durham, United Kingdom
Reviewed 30 March 2015

Good value hotel close to the museums at Kensington and the Royal Albert Hall.Secondary double glazing in the rooms does not effectively keep out road traffic noise. Continental breakfast included in the price and offers a good range of cereals, cold meats and fruit.

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1Thank freescompany
Limassol
Reviewed 13 March 2015

I would like to start by saying that despite the fact that I ticked the "remember me" box (see previous answer from the hotel), I had to log in time after time to pick up my e-mails. Having said that, we thoroughly enjoyed our stay here. The staff were helpful and efficient, the room was just what we needed for...

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1Thank lefisher
London, United Kingdom
Reviewed 11 March 2015

This hotel is very small, and they had to be creative with the elevators. I appreciate it. The wifi is infuriating. For one thing, it is one of those hotel wifi set ups where there is no password for the wifi itself, but you have to click through to a website to login. Second, there is both a random login...

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1Thank HairyCo o
LIMLondon, Manager at Best Western Seraphine Kensington Olympia Hotel, responded to this review

Dear HairyCo Thank you for staying at Best Western Seraphine Kensington Olympia Hotel. I spoke to our IT people about the issue you had with the internet and they said as below, ''Customer should have just ticked the box to say remember username and password and it would for the duration of voucher. If the device cookies settings doesn't allow...

Lincoln, United Kingdom
Reviewed 9 March 2015

Booked last minute for a great deal as attending a conference in central London. The hotel is situated on Kensington high street - about a 5 minute walk from the tube and surrounded by trendy shops and restaurants that you're spoiled for choice with. Upon arrival I was greeted by friendly staff who couldnt do enough and the reception area...

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Thank SuzieLou2014
Reviewed 2 March 2015

Nice hotel, upgraded to the junior suite on arrival which was a good sized room for London standards. Within 5 mins walk of Kensington High Street tube station. Plenty of shops and restaurants nearby, 10 mins walk to Olympia. Staff could not be more helpful, would definitely stay again.

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Thank roblou1
Reviewed 2 March 2015

The BW Seraphine Kensington was a great deal and ticked quite a few boxes for us. Located on the high street, the hotel was v.close to the tube and was within walking distance to shops and restaurants. Our room was very clean, nicely presented and came with all you'd expect from a modern 4* hotel. I particularly liked the rainfall...

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Helpful?
Thank Natalia B

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Ideally located on High Street Kensington, just a few minutes’ walk from the High Street Kensington Tube Station, this modern, intimate chic hotel overlooks Holland Park and is in the vicinity of Kensington Palace and Gardens and is the perfect choice for either a pleasurable few days holiday or short business trip. In the surrounding area of the hotel one can find stylish shops, bars and restaurants. Art galleries, the Natural History and Science Museums, Hyde Park, Buckingham Palace and The Royal Albert Hall are just a few of the many attractions which are located within walking distance of the hotel. The hotel is very close to Olympia and Earl’s Court Exhibition Centres. All guests staying at the hotel get free entrance to the Connoisseur Casino, which is located near the hotel. All our rooms, which are all individually designed, offer the ultimate facilities that one would expect from a hotel of this quality. All rooms have complimentary High Speed Internet access and WIFI, laptop size safe deposit box, full en-suite facilities with bath or shower, IPOD docking system, TV Entertainment system, Tea & Coffee Making facilities, air conditioning, telephone, triple glazed windows, desk, electronic door locking, opening windows and hair dryer. ... more   less 

Additional Information about Best Western Seraphine Kensington Olympia Hotel

Address: 225 Kensington High Street, London W8 6SA, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: £98 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Seraphine Kensington Olympia Hotel 4*
Number of rooms: 17
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Seraphine Kensington Olympia Hotel staff and other travellers.
10 questions
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Windsor, Canada
Millersville
over a year ago
Melbourne, Australia
over a year ago
Limassol
over a year ago

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Questions? Get answers from Best Western Seraphine Kensington Olympia Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a different hotel.”
paddydarcy, 19 May 2017 | Read review
“Ask for a back room as it will be quiet.”
Teatimetreats, 5 May 2017 | Read review
“We had a view of the street which was nice. We opened the window for fresh air.”
nsalinas2017, 27 Apr 2017 | Read review
“Room 110 isn't bad, with a Kensington High Street view.”
Tuccillo, 17 Apr 2017 | Read review
“Don't go there”
883christopherd, 3 Apr 2017 | Read review
5 of 5
TripAdvisor
US$100* /night
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Booking.comUS$112
Agoda.comUS$111
HotelQuicklyUS$132
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Prices are for 1 room, 2 adults
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